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Hotel HEX

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162 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Winnipeg, Canada
Reviewed 5 days ago NEW

Stayed for two nights for business: The Good - great location, close to the airport and a mall on property - free airport shuttle - nice pool and bar - good service The Not-So-Good - the rooms are really small - air-conditioning is set up so it blows on you all night - people are allowed to access pool even...

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Helpful?
Thank chpy
Reviewed 3 weeks ago

After spending 4 days at the so called best hotel in Nicaragua—Montelimar, my fiance and I ended up at the Hexx (el rojo) hotel in Managua, Nicaragua. At Montelimar, we stayed the same amount of days, but had a far better experience at the Hexx. Upon arrival, and throughout the entire stay, there is a doorman who greets you and...

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Helpful?
Thank Vanessa T
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Vanessa Thank you very much for writing.!! We love reading the comments of our guests to improve! We are very happy that your stay was what you expected and that you felt comfortable with our service. Gladly we hope to see you soon! Best regards. Maria Masis

Reviewed 4 weeks ago via mobile

I have no idea how this hotel has such high ratings. As an airline employee of 27 years, and a former service member I have stayed at well over 1,000 hotel rooms. The personnel are wonderful, the rooms are clean, but they are exceedingly small, and poorly equipped. The air conditioning does a poor job eliminating humidity and cooling the...

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Helpful?
Thank Cammeron V
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Guest. Thank you very much for your comments, we will takey your suggestions in to consideration Best regards, Maria Masis General Manager

Kitchener, Canada
Reviewed 4 weeks ago

Good clean business class hotel with high quality beds, bedding, towels and rooms. Flastscreen TV with strong Wifi. Included breakfast was good and the common areas are clean. The pool/Lounge area is outside but separated from the main street. Its a quaint little oasis.

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Helpful?
Thank Tyzun
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Guest! Good Morning! Thank you for your comments, we are happy to have had the opportunity to serve you, for us is a pleasure to welcome guests who share their experience with us. I Assure You That your comments will be taken in consideration. We look forward to having you again in Hotel Hex soon! Best Regards. Maria Masis...

Granada, Nicaragua
Reviewed 21 October 2016

We made a reservation for a room for two adults and two children. We arrived in the evening to the hotel after driving two hours in the rain and. And we discovered that the room has only two beds - one single bed and a small double bed. We called to the reception and were told that they don´t have...

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Helpful?
Thank David D
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear David Good Morning! Thank you very much for taking the time and write about us, we regret the inconvenience with the beds in your reservation. We work every day to improve and your kind comments help us do that. I assure you that we will get better in this topics. We're glad you felt satisfied with our services even...

La Porte, Texas
Reviewed 24 September 2016 via mobile

Stayed here on the way in and out of the country. It's a nice hotel, had no problems. The pool is not open very late and is not real big. They served dinner and breakfast. Food was good. Rooms and bathrooms are small...twin beds is weird to me but I guess that is a normal thing here? Overall enjoyed my...

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Helpful?
Thank Revkev93
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Guest! Thank you for your comments, we are happy to have had the opportunity to serve you, for us is a pleasure to welcome guests who share their experience with us. If you have any comments or suggestions for improvement we are open to listen. We look forward to having you again in Hotel Hex soon! Best Regards. Maria...

Reviewed 13 August 2016 via mobile

This is a nice safe hotel near the mall. You can walk from the hotel at night and go to the casino in the mall at night without worries because there is armed security around the mall. Its great for the kids too because they can go to the mall and get there food safely. The only reason why this...

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Helpful?
Thank robertlsantos
ReservasHex, Gerente at Hotel HEX, responded to this review

Good afternoon Dear Guest! Thanks for taking the time to write about us. The issue of control of towels is only due to inventory controls, we regret the misunderstanding. Every day we work to improve and make our guests feel satisfied. Have a nice day! Maria Masis General Manager

Reviewed 4 August 2016 via mobile

This hotel is very conveniently located for short stays which require proximity to the airport. A free shuttle exists but only runs at approximately 4 times - from memory this includes 5am and 7am but I can't recall the others. I caught the 5am and everything went smoothly. The room was great: clean and a comfortable bed. A powerful and...

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Helpful?
Thank Victoria B
ReservasHex, Gerente at Hotel HEX, responded to this review

Good afternoon Victoria Thanks for taking the time to write about us. According to our records the money was returned at the time of chek out. We would like to tell us if it has not yet been returned to speak with our bank. You can write to reservaciones@hotelhex.com.ni. Have a nice day! Maria Masis General Manager.

Powder Springs, Georgia
Reviewed 30 July 2016

I stayed here in January and had a good experience. How things have changed!!! Had issues with water seeping into room from shower late at night allready for bed as have a very early flight. Phone did not work so difficulty getting assistance over an hour later and a maintenance wet vac the room spray aerosol everywhere they change our...

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Helpful?
Thank Rjmkiwi
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Guest Thanks for taking the time to write about us. We regret any inconvenience caused. Our priority is to improve and guarantee our guests a pleasant stay. We look forward to welcoming you again Best regards, Maria Masis General Manager.

Florida
Reviewed 3 May 2016

Very small rooms & showers, ac unit does not cool enough even though was set to 61 F. Recommendations will be to change the location of the ac unit to the upper side of the wall instead of the bottom and change the dark color in the shower to a clear color, so it will make it look a little...

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Helpful?
Thank LorenLF9
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Guest! Good Morning! Thank you for your comments, we are happy to have had the opportunity to serve you, for us is a pleasure to welcome guests who share their experience with us. I Assure You That your comments will be taken in consideration. We look forward to having you again in Hotel Hex soon! Best Regards. Maria Masis...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about Hotel HEX

Address: in front of shopping mall Multicentro Las Americas | in front of shopping mall Multicentro Las Americas, Managua 505, Nicaragua (Formerly Hotel Express)
Region: Nicaragua > Managua Department > Managua
Price Range: RM310 - RM390 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel HEX 2.5*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from Hotel HEX staff and other travellers.
6 questions
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Sun City, California
Chicago, Illinois
Nashville, Tennessee, United States

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Questions? Get answers from Hotel HEX staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None thie rooms are not kept up”
 of 5 bubbles Rjmkiwi, 29 Jul 2016 | Read review
“The queen rooms are smaller but who cares if you're just spending the night.”
 of 5 bubbles ShayneH_12, 29 Mar 2016 | Read review
“Junior Suites are larger”
 of 5 bubbles NicoleBrisbane, 2 Feb 2016 | Read review
“End of hallway”
 of 5 bubbles Rjmkiwi, 29 Jan 2016 | Read review
“Try to get on the side with a lake view. That side also receives less sun.”
 of 5 bubbles Boogie384, 21 Nov 2015 | Read review
5 of 5
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