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Hotel Benidorm

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Hotel Benidorm
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114 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Valparaiso, Chile
Reviewed 19 November 2013

We were very glad to find a hotel which accepted us with our dog. Also it was very kind to help us by calling with copacargo and prinzing the mails for us. We will recommand your hotel to other travellers looking for a friendly hotel during their stay in Panama City. Sincerely, Ulrike Sonthof and Gerhard Beysel with dog Charly

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1Thank Gerhard B
Reviewed 11 August 2013

The staff at this hotel were fabulous! The front desk staff were always helpful and had big smiles for their customers. We could not get Wi-Fi in our room and Jose personally came and worked with us until we were up and running!! Rooms were clean, beds were comfortable. Only had breakfast at the hotel restaurant, but it was good...

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2Thank Coloradorealtor40
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Coloradorealtor40, Thank you very much for your review. We are very glad that you enjoyed our hotel, and as you could see is a pleasure for us to make our guests happy. We will take into account your suggestions in order to improve our services and hope to see you soon again. Best Regards / Jose

Panama City, Panama
Reviewed 22 July 2013

The hotel meets all of the basics: clean, not a violent neighborhood, wifi. It is located in a very working-class neighborhood. A meet-the-basics kinda place like this needs something to set it apart to make it feel like you could come back again, but it doesn't. What killed it for me were two events. 1 although I had asked the...

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1Thank artedalia
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Artedalia, First of all we want to thank you for your review and to apologize for the inconveniences that you experienced. We have already had a conversation with the maid in charge of the floor in which you stayed. She acted in good will but we informed our personnel about following the guests instructions above all other considerations. We...

Reviewed 9 July 2013

I enjoyed my stay at Hotel Benidorm, these are the reasons: 1. Both managers Patricia and Jose do their very best to serve you. I once had a disagreement with one of the waiters at the restaurant and they paid my breakfast at another hotel and next day the disagreement was solved and service got much better. 2. I assure...

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Helpful?
Thank izaeljoao23
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear izaeljoao23, First of all we would like to thank you the deference to write a review of our hotel. We are very glad that you enjoyed you stay with us and we look forward to see you again. We are continuously renewing and improving our services and a new telephone switchboard that allows us a lot more functions is...

Fort Myers, Florida
Reviewed 20 June 2013

My 2nd visit to this hotel, as it turned out I was given the same room as previous visit. It now has a programmable safe and great strong free Wi-Fi. The staff has changed and English is spoken by a bell boy and a receptionist. They work mainly during the day shift. I stayed for 7 nights and the price...

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Helpful?
Thank bigjohn0
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Bigjohn0, thank you very much for letting us know your opinion about the hotel. As a recurring guest you can appreciate the integral refurbishment of our rooms in the last few months. As you said, we have installed complimentary in-house safe deposit boxes and improved our free Wi-fi speed. We have also installed double paned windows for thermal and...

Dublin, Ireland
Reviewed 30 May 2013

We have stayed a few days in this hotel and all went fine. The rooms have a safe box and air cond and even though it is a little noisy we could sleep perfectly. The only thing I missed was shampoo but it was easily solved asking the staff who was really friendly and that it is not easy at...

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Thank Jose A
jcblanco, Manager at Hotel Benidorm, responded to this review

Dear Jose, thank you for your review. As you have noticed we have recently refurbished the hotel completely, so all the furniture and certain amenities (such as the in-house safe deposit boxes) are all brand new to enhance the comfort and safety of our guests. Best regards and hope to see you back soon.

Forssa, Finland
Reviewed 12 March 2013

I have stayed at the Benidorm several times over a lengthy period of time. The internet is included in the price, the location is great, very central and right across the street from a supermarket. Public transport to anywhere in the city, and the service has always been great, in its very personal Panamanian way. I love walking from there...

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Thank Maaret C
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Maaret C, It make us very happy to know that you enjoyed your visit. It is important for everyone in our staff to comply the service expectatives that our guestes require. As we are located in a strategic location, with lots of stores, restaurants and hotels around, we have installed doubled paned windows to reduce the noise level that...

Sopron
Reviewed 9 March 2013

We spent 1 night in this hotel. The rooms were clean, and they are relative big. The air condition system is loud, but we didn't use it. Ask for a room on the 2nd, 3rd floor, on the first floor you don't have real windows. (You have, but they look not so good). We were in the room 316 and...

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1Thank Hungariangirl22
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear hungariangirl22, thank you to get some time to review our hotel. We are glad that you enjoyed your stay with us. As in Panama it is sometimes difficult to hire personnel which is fluent in a second language, someone of the managing staff (which are fluent in spanish, english and portuguese) is usually around to help our guests with...

Duren, Germany
Reviewed 3 July 2012

Pro: free internet, good location, nice service people, large supermarket on the other side of the street, aircondition Contra: in room 321 I had bedbugs or fleas (maybe because they allow animals), air condition is loud and you can hear the street (busses, honking cars) If the beds were clear without bedbugs or fleas the hotel would be OK.

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3Thank Noel_DE
David, Panama
Reviewed 26 April 2012

Each hotel is in a class or range.......... those going to the Sheraton after first trying the Benidorm, should not really write a review......... I mean, one person had ASKED for a cheap hotel............ then went to the Sheraton? discard that one please! I use the Benidorm many times a year.......... I live in Panama now and whn I come...

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3Thank tarzantheman

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Individual remote controlled Air ConditioningComplete bathroomsPhone service with direct international callsCable TVFree Wi-Fi connectionElectronic card locksRomanaccio Restaurant specialized in Italian cuisineMeeting and Conference center up to 200 people24 hours front desk and bellboy serviceFree of charge safe deposit boxFax, photocopier and courier service24 hours taxi serviceIndoor private parkingRoom serviceLaundry servicePublic PC with internet connection in the lobby ... more   less 

Additional Information about Hotel Benidorm

Address: Ave. Peru y Calle 29, Panama City 0816, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM167 - RM264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Benidorm 2.5*
Number of rooms: 78
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Also Known As:
Hotel Benidorm Panama/Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Benidorm staff and other travellers.
10 questions
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Denver, Colorado
over a year ago

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Questions? Get answers from Hotel Benidorm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor view, poor smell, poor quality for every room”
ivy292, 24 Feb 2016 | Read review
“The quieter rooms are in the center of the hotel. Stay away from end rooms.”
  • The view
cullen736, 15 Jun 2015 | Read review
“Sometimes you get what you pay for.”
pictorlumen, 4 Jul 2014 | Read review
“The neighborhood is fairly safe and this is within one block of a large supermarket (El Rey).”
phardog, 20 Jan 2014 | Read review
“For best WI-FI choose room 305!”
Coloradorealtor40, 11 Aug 2013 | Read review
5 of 5