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Hard Rock Hotel Panama Megapolis

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4,870 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
Grand Cayman
Reviewed 2 days ago NEW

A great hotel . The rooms are big , the swimming pool fun and the rooftop bar has some of the best views in Panama City. Even if you dont stay here , you should check the rooftop bar out anyway , its amazing. I really liked this hotel. The only reason I havent given it 5 stars is because...

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Helpful?
Thank travelagentincayman
HardRockMegapolisPA, Director de Recepción at Hard Rock Hotel Panama Megapolis, responded to this review

Dear travelagentincayman, thanks a bunch for this awesome review! You are a true celebrity in our world! We are happy that you were able to spend such a great stay. That is what we are all about providing our customers with experiences that Rock. Nonetheless, we deeply regret that you did not enjoy our wonderful and exciting ocean views from...

Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 21 May 2016

When I stepped into this hotel I felt like I was in America and stepping into a hotel in Vegas. The hotel is HUGE and very different from the smaller, boutique hotels of Central America. The rooms are very large and have large bathrooms, big walk in showers and plumbing that could handle toilet paper. The beds were heavenly and...

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Helpful?
5Thank Julia K
About Hotel's Favourite Review
HardRockMegapolisPA, Guest Service Agent at Hard Rock Hotel Panama Megapolis, responded to this review

Julia K! What a fabulous review! It was such a delight to have you here in our beautiful hotel! We are so glad that you enjoyed our luxurious decorations, and modern facilities. We hope that our large, clean, and over all fabulous rooms and bathrooms with built in showers were to your liking. Our 300 thread sheets made of the...

Houston, Texas
Reviewed 4 days ago NEWvia mobile

I'm going to rate the Hard Rock average as there's not a a whole lot to chose from but this hotel needs work. I stayed on the 15th floor and the hallways smelled awful. The humidity in the region has caused the carpets to mold and it reeks. However the rooms are marble so the smell didn't carry into the...

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Helpful?
1Thank GypsyDrifter
HardRockMegapolisPA, Gerente at Hard Rock Hotel Panama Megapolis, responded to this review

GypsyDrifter, thank you on behalf of the Hard Rock Hotel Panama Megapolis Band would like to thank you for choosing our property for your recent trip to Panama. We are sad to know your experience was overshadowed by a few things during your stay but know your feedback has been shared with our Head Departments in order to take the...

Frankfurt, Germany
Reviewed 4 days ago NEWvia mobile

Friendly stuff, nice and clean rooms, good location and great breakfast. Paid 12$ for a 3 minute call to Bocas del Toro (!!!!). Very loud music all over the hotel, lobby, pool, restaurants and bar. If you are looking for a place to relax for an hour this is definitely the wrong place to be. Ordered a Cesar's salad at...

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Helpful?
Thank Bernd S
HardRockMegapolisPA, Gerente at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Bernd S, our Hard Rock Hotel Panama Megapolis Band would like to thank you for choosing our stage for your recent trip to Panama. We take pride in delivering amazing experiences that rock and it is sad to know it was not like this you. All your comments regarding the music and food have been shared with our Head...

Anthem, Arizona
Reviewed 5 days ago NEWvia mobile

Like many visitors to large famous cities, I could not resist visiting the Panama City Hard Rock Hotel. I was not only amazed at the memorabilia and glitz of said place but learned something I did not know from a placard therein: The Florida USA Seminole Indian Tribe bought, and are the owners of, all 130 Hard Rock Hotel and...

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Helpful?
Thank Robert A
HardRockMegapolisPA, Gerente at Hard Rock Hotel Panama Megapolis, responded to this review

Robert A, thank you on behalf of the Hard Rock Hotel Panama Megapolis for sharing your amazing experience at the Hard Rock Hotel Panama Megapolis with the whole world. We take pride in delivering authentic experiences that rock and we are glad it was from the start like this with you. It gives us thrills to know you enjoyed each...

Montreal, Canada
Reviewed 6 days ago NEWvia mobile

I had tried this hotel for a quick one night stay a month ago with my sister and decided to explore it further and booked various stays at the property..What a deception....what a hugh deception. First of all you feel like the staff is reading from a script without even caring if they have a human in front of them...

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Helpful?
1Thank TBoumbovski
HardRockMegapolisPA, Gerente at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Trifon, our Hard Rock Hotel Panama Megapolis Band would like to thank you for choosing our stage for your recent trip to Panama. We take pride in delivering experiences that rock and it is sad to know you stay did not exceed your expectations. Kindly be advised that upon check in guests are informed about our Security Procedures, in...

Panama City
Reviewed 6 days ago NEW

The hotel is really good but I personally did not feel anything special with the service, the environment is really nice they need to improve their customer service. The front desk people could at least try to smile once in a while, and the breakfast service was terrific, I would go back just to see again the cook who makes...

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Helpful?
Thank Ken C
HardRockMegapolisPA, Guest Service at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Ken C, it is a pleasure for us to know that you would choose our scenario once more. With regard to attention by cutting your finger, we apologize for not offering the required help. We work hard every day to offer unforgettable experiences to our rock stars. We are authentic and we will definitely make all the necessary corrections...

Rustington, United Kingdom
Reviewed 1 week ago NEWvia mobile

Ahh, stayed in many a HRH and whilst this fits the same image the Latin American meh kicks in that moves it down from great service to mediocre- a great shame. Vibrant yes, great sounds yes So, room pretty good - had a platinum suite, damp smell but not HRH issue as it's in the area of high humidity so...

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Helpful?
2Thank jaydogz
HardRockMegapolisPA, Gerente at Hard Rock Hotel Panama Megapolis, responded to this review

Jaydogz, thank you on behalf of the Hard Rock Hotel Panama Megapolis for choosing our stage for your recent trip to Panama. We take pride in delivering experiences that rock and we hope we have a second opportunity to perfect those small details you mentioned, since we would love to welcome you back and rock your senses with our delicious...

Panama City
Reviewed 1 week ago

I was in Panama to visit friends that I had met while travelling through South America last year. We went out to dinner one night and decided to have a couple drinks in the hotel before going out to the Casco Viejo area. As we are getting on the elevator, a security guard stops us and wouldnt allow me up...

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Helpful?
3Thank brianhO3107OH
HardRockMegapolisPA, Gerente at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Brian, our Hard Rock Hotel Panama Megapolis Band would like to thank you for choosing our stage for your recent trip to Panama. We take pride in delivering experiences that rock our guests and it is sad to know our service did not exceed your expectations. Kindly be reminded as we mentioned to you upon check in and during...

Panama City
Reviewed 1 week ago

The pool, restaurant and view from some rooms with ocean view are great, but they can keep the mildew smell had to sleep with towel over my nose. It seem that they tried hard to live up to the HR name but it seems almost impossible because they cut so many corners.

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2Thank 521danilog
HardRockMegapolisPA, Gerente at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Danilo G, our Hard Rock Hotel Panama Megapolis Band would like to thank you for picking us out from the different options that the exotic city of Panama offers and for sharing your experience since your comments are of high value to us. We strive in delivering a perfect, sweet kicking service to all of our guests and it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
One of Latin America's hottest destinations just got even hotter. In the heart of Panama you will find the spectacular Hard Rock Hotel Panama Megapolis. This breath taking sixty-six story tower invites you to come and experience where rock star service meets urban chic design - all infused with the passion and irreverence of rock 'n' roll.Located just a few miles from the Panama Canal, this Hard Rock Hotel puts you center stage with breathtaking panoramic views of the city and the Panama Bay.Live like a true rock star in one of our 1453 stylish rooms and suites, then come experience our five exciting bars and four tantalizing restaurants, Ciao, Tauro, Soy, Bazaar. Relax in our Rock Spa(R) or soak in the sun at our infinity pool cabanas.Want more? The hotel is just steps away from MultiCentro Mall and Majestic Casino, offering amazing shopping, restaurants, bars, convention center, and movie theater.The show is about start...Are you ready? ... more   less 

Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM627 - RM2,453 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Panama Megapolis 4.5*
Number of rooms: 1463
Reservation Options:
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City
Hotel Style:
#9 Spa Hotel in Panama City
#13 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Panama Megapolis staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get an ocean view, as hight as you can”
 of 5 bubbles leandrobrea, 22 Nov 2016 | Read review
“Request an upgrade or a theme room.”
  • King Size Bed Suite - Very spacious and two TV's
  • View from hotel room. Amazing
  • Room is bigger than some peoples apartments
  • Another view from hotel room.
 of 5 bubbles trout600, 22 Nov 2016 | Read review
“Balconies are only on Pacific view. 30th and up affords great views and less traffic noise.”
 of 5 bubbles EdM733, 19 Nov 2016 | Read review
“Always ask for an upgrade basic rooms suck!”
 of 5 bubbles drchavezobgyn, 16 Nov 2016 | Read review
“rooms 3411 or 1713 have amazing views. find something overlooking the ocean and cinta costera”
 of 5 bubbles oriele, 15 Nov 2016 | Read review
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