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Hard Rock Hotel Panama Megapolis

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4,868 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
Mexico City, Mexico
Reviewed 27 January 2016

I just came back from my staying of 4 days with friends, and I could say DONT STAY HERE, service is terrible in general and breakfast buffet is poor and low quality.. Only the people working at the elevators, and bell boys were nice, the hotel room was booked for 4 guests and they always put everything ( Towels, Robes...

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4Thank sullygs
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for taking the time to share your experience with us and the rest of the world. We are very sorry for the incidents occured during your visit to our Hotel. Hard Rock Hotel Panama Megapolis is used to treat its guests like real Rock Stars, and it is very sad that it was not like this...

Reviewed 27 January 2016 via mobile

Everyone behind the desk for check-in and concierge were incredibly nice. In fact, the smiles and hellos were abundant everywhere. Tauro makes a great steak, enjoyed dinner there. Rooftop bar has a good view, shaky service but it's cool. It's a shame none of that could make up for the laundry list of ineptness and lack of actual hospitality. If...

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1Thank Peter T
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for taking the time to share your experience with us in Hard Rock Hotel Panama Megapolis. Your feedback is very important for us to improve our service and provide you better experiences in the future. Please feel free to contact us via email at concierge@hrhpanamamegapolis.com if there is something else we can assist you with and...

Hallandale
Reviewed 27 January 2016

Very nice very clean hotel. We didn't have wash cloths in any of our bathrooms in the two bedroom suite that we reserved. The breakfast buffet was excellent. We used the spa area. It was very small and the attendants that worked in the front counter did not have the first clue as to giving service with a smile. Even...

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Helpful?
Thank Ricardo C
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for taking the time to share your wonderful and fantastic experience with us. It was a pleasure and an honor to welcome you on our show as the real Rock Stars you are and also transmit you the magic and good vibe that surrounds Hard rock Hotel Panama Megapolis. We feel very happy to know that...

Port Saint Lucie, Florida
Reviewed 27 January 2016

I had a room overlooking the city. The room was clean and the bathroom was large with a walk-in shower. You can see the person's shadow in the shower from the main room. The staff was attentive and friendly though a bit too aggressive with wanting to take our luggage. The little travel agency in the hotel was reasonable for...

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Helpful?
Thank Lady_Sadie
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for reaching out the band and for taking the time to share your experience. Your feedback is very important for us to boost our service and provide you better experiences. We are really sorry for all the incidents that happened during your stay, and you can be sure that we will apply the correctives measures about...

Xalapa, Mexico
Reviewed 26 January 2016

Staff service, decoration, music, bars and restaurants, the view, the room. Everything was perfect! We didn't need to look flor other places to have fun or eating. Also the discover panama agency service is really good.

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Thank Manuel Alejandr...  
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for reaching out the band and take the time to share your experience at our stage. It was an honor to have you home as part of the show. We feel very happy to know that we could actually transmit you the magic and the good vibe of Rock and Roll to every part of your...

Reviewed 26 January 2016 via mobile

Very nice hotel, restaurants and gift store however are overpriced, elevator system is annoying, takes time to get used to elevators. Staff was great, room service was delicious, pool was awesome. WOULD recommend this hotel.

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Thank domehead604
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for taking the time to share your experience here in Hard rock Hotel Panama Megapolis. It is very wonderful to know that you could enjoy your visit to our show and that we could actually provide you of great memories that will last forever. We feel very happy to notice taht we could spread on you...

Panama City
Reviewed 26 January 2016

i will never go back to hard rock of panama at the beguining was very good but know is bad the elevators are a mision to get them almost 20 min sometimes if you want some expreso you have to get down to pb take the stair and them back again is crasy and olso the security if you bring...

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1Thank F150KDalbertod
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for taking the time to share your experience with us and the rest of the world. We are very sorry for the incidents occured during your visit to our Hotel. Hard Rock Hotel Panama Megapolis is used to treat its guests like real Rock Stars, and it is very sad that it was not like this...

Playa Flamingo, Costa Rica
Reviewed 26 January 2016

I stayed 2 nights at the Hard Rock Hotel in Panama city. The check in was quick, the staff very professional. The room was in the 33rd floor, the view absolutely amazing. The hotel did upgrade me to a suite, thank you. Rooms were very clean. The TV-stereo set is the latest technology. All in all, great experience.

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Helpful?
Thank Kurt R
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

How nice to receive your comments and know that you had a wonderful and unforgettable experience in our scenario. It was an honor to give you the best stay in Panama through the sweet and magical touches that only characterizes our Hard Rock Hotel Panama Megapolis. Offer the best comfort, care and the most entertaining options and luxuries, are just...

Oviedo, Florida
Reviewed 25 January 2016

The hotel was really nice. As soon as you get out of the taxi, you are greeted with rock music and wonderful lighting. The people that worked here were really nice and helpful. The room was great. Very spacious and great view of the ocean. Sat on the balcony for many hours every night. A lot of entertainment here without...

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Helpful?
Thank 926niab
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

We are very glad to receive your comments and we feel very happy to know that we could give you an excellent experiencie during your stay in our show. It was a pleasure for the band to have you home and it was wonderful to spare the magic of Hard Rock on you. It is amazing to see that you...

Yonkers, New York
Reviewed 25 January 2016 via mobile

Excellent customer service, great clean fully functional room. Lobby & staff everywhere (place is HUGE) do a great job here. All are friendly and helpful. Place IS pricey but your money is well spent. Also tourism service inside lobby area offers nice options and goes out of their way to meet your needs. Concierge staff 5 stars. I will tell...

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Thank tftynan
HardRockMegapolisPA, Guest Services Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for reaching out the band. It is very exciting for us to receive your comments and notice that you took part of your time to share your experience with us. It was a real pleasure to provide you such a great stay in Hard Rock Hotel Panama Megapolis, and also we feel very happy to know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
One of Latin America's hottest destinations just got even hotter. In the heart of Panama you will find the spectacular Hard Rock Hotel Panama Megapolis. This breath taking sixty-six story tower invites you to come and experience where rock star service meets urban chic design - all infused with the passion and irreverence of rock 'n' roll.Located just a few miles from the Panama Canal, this Hard Rock Hotel puts you center stage with breathtaking panoramic views of the city and the Panama Bay.Live like a true rock star in one of our 1453 stylish rooms and suites, then come experience our five exciting bars and four tantalizing restaurants, Ciao, Tauro, Soy, Bazaar. Relax in our Rock Spa(R) or soak in the sun at our infinity pool cabanas.Want more? The hotel is just steps away from MultiCentro Mall and Majestic Casino, offering amazing shopping, restaurants, bars, convention center, and movie theater.The show is about start...Are you ready? ... more   less 

Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM627 - RM2,453 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Panama Megapolis 4.5*
Number of rooms: 1463
Reservation Options:
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City
Hotel Style:
#9 Spa Hotel in Panama City
#13 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Panama Megapolis staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get an ocean view, as hight as you can”
 of 5 bubbles leandrobrea, 22 Nov 2016 | Read review
“Request an upgrade or a theme room.”
  • King Size Bed Suite - Very spacious and two TV's
  • View from hotel room. Amazing
  • Room is bigger than some peoples apartments
  • Another view from hotel room.
 of 5 bubbles trout600, 22 Nov 2016 | Read review
“Balconies are only on Pacific view. 30th and up affords great views and less traffic noise.”
 of 5 bubbles EdM733, 19 Nov 2016 | Read review
“Always ask for an upgrade basic rooms suck!”
 of 5 bubbles drchavezobgyn, 16 Nov 2016 | Read review
“rooms 3411 or 1713 have amazing views. find something overlooking the ocean and cinta costera”
 of 5 bubbles oriele, 15 Nov 2016 | Read review
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