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Hard Rock Hotel Panama Megapolis

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Hard Rock Hotel Panama Megapolis
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5,074 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Miami, Florida
Reviewed 19 November 2015

Here for a convention. You know what you're getting at a Hard Rock in terms of noise and decor, so that's fine, but this place really lags in many other ways. The wifi is completely unacceptable for a business traveler. The elevators take forever. The staff speaks very little English (yes, I know I'm in Panama, but this is a...

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Helpful?
1Thank Kekajo
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Rock Star! Thank you very much for taking the time to share your review with the Hard Rock Hotel Panama Megapolis Band. Your feedback is always important for us as it is a tool that we use to improve our service standards. Kindly find a private message from our management in your inbox as we wish to follow up...

Semora, North Carolina
Reviewed 19 November 2015

I had read reviews before coming and it unfortunately met many of the poor reviews. The lobby is VERY loud. The elevators are confusing and you often have to wait forever. We had to plan at least 15 minutes early just to go to lobby. The lighting in the room was pretty terrible. The bathroom was a little dirty (needed...

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Helpful?
3Thank Catesby D
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Rock Star! Thank you very much for taking the time to share your review with the Hard Rock Hotel Panama Megapolis Band. Your feedback is always important for us as it is a tool that we use to improve our service standards. Kindly find a private message from our management in your inbox as we wish to follow up...

Esteli, Nicaragua
Reviewed 17 November 2015

I went from October 22 thru 26 was really pack do to our convention, the check in took a little longer but was worthy since we get there early and they give us our room :=) The room was clean and really nice with a great view. A really nice staff and the location near to the malls and restaurant...

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Helpful?
Thank jnava1222
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for contacting us Jnava1222 for sharing your experience with us and also for taking some of your time for it. We are very happy about the positive points mentioned in your review and also are very sorry for not having provided the service you deserveas one of our real stars of rock in terms of the...

Mexico DF
Reviewed 17 November 2015

Don't get fooled by professional photos! Even though it is a nice place with nice common areas, there is plenty that can be done to improve its travel experience and mainly its service quality. Gift cards that provide you with some extra cash to spend at the hotel can barely be used because they are limited to very specific areas...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank Pepe1088
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Rock Star! Thank you very much for taking the time to share your review with the Hard Rock Hotel Panama Megapolis Band. Your feedback is always important for us as it is a tool that we use to improve our service standards. Kindly find a private message from our management in your inbox as we wish to follow up...

Oxford, United Kingdom
Reviewed 17 November 2015 via mobile

Just arrived. I haven't eaten for hours because of a flight problem but room service is going to take an hour (problems with lifts is their excuse - when they finally answered the phone, the first time they hung up). The airline lost my bag but the hotel don't have a toothbrush or anything and just don't care. 'So what...

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Helpful?
Thank felicitywotherington
HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear felicitywotherington, please let us apologize for any incident you may have encountered due to our high occupancy. It is our best interest to sort out your inquiries while you are in house in order to change your perception of our service. We have sent you a private message to gather more information to be able to properly assist you....

Panama City, Panama
Reviewed 17 November 2015

This is one of those places hard to fault, even if you try hard. My second 10 day stay. The room is spotless,as is the service. I have never seen a broken light bulb, or malfunctioning bathroom fixture, or an unbecoming odor. Personnel is well trained and eager to help out. Especially so at the restaurants and bars. If they...

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Helpful?
Thank Carlos J
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

It is a real pleasure to read your comments here and to know that you actually have taken time to post them. It is very nice to see that you could enjoy the happiness of our show at first sight and for us; it was an honor to have you here at the stage. Annia and the rest of our...

Huntington Beach, California
Reviewed 16 November 2015 via mobile

Worst customer service, rude inept pep, poor English, security staff suspects everyone, tv and phone didn't work, shower fills up with water moved to three different rooms, awful chemical smell in one room. Don't go there not 5 ⭐️ 1 at best.

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1Thank panamagial
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for reaching out the band panamagial. We really appreciate the time you took to share your experience with us in Hard Rock Hotel Panama Megapolis. Your feedback is very important for us to boost our service in order to provide you better experiences in the future. We are really sorry about all the incidents occurred during...

Reviewed 16 November 2015 via mobile

Well MEH. Was going to stay longer here but we decided to check out and stay at a different hotel at half the price. It was not all that fun for us and its NOT like the hard rocks in Florida. The rooftop bar is a delight and worth it however. All the other so called clubs inside the hard...

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Helpful?
1Thank David M
HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear David M, please accept our sincerest apologies regarding any inconveniences you had during your stay with us due to the tropical music played in some of our bars, such as the Float Bar by the swimming pool. We appreciate your patronage and we have communicated your concerns to our Vibe Manager and Operations Director to make sure that the...

Panama City
Reviewed 14 November 2015

fantastic views from the room, excellent breakfast, really nice staff everywhere, very comfortable beds, most interesting objects and fotos from rock history, beautiful public areas everywhere in the hotel building

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank 823regineh
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Hello 823regineh, we are very glad to receive your comments here and know that you have taken time to share them. It was a reaaaaal pleasure to have you here at the stage and get to your expectations with our comfortable rooms always designed for you and the delicious food at the restaurants we have at the show. Our bars...

Copenhagen, Denmark
Reviewed 7 November 2015

After reading lots of reviews on Tripadvisor I did not know what to expect to be honest, so not expecting anything (hoping for the best) after a long flight I checked in. I was not dissapointed. Was staying in room on 38th floor, room was OK, quiet, clean, bed was comfortable. Staff was professional and accomodating. Pool is nice, too...

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Helpful?
1Thank Marcella J
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much Marcella J for your comments and for taking the time to share them here with others. It was a real pleasure for us to have you at the stage and share with you this amazing experience at Hard Rock Style. We are really happy to know that you actually enjoy our comfortable rooms, with their magic...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
One of Latin America's hottest destinations just got even hotter. In the heart of Panama you will find the spectacular Hard Rock Hotel Panama Megapolis. This breath taking sixty-six story tower invites you to come and experience where rock star service meets urban chic design - all infused with the passion and irreverence of rock 'n' roll.Located just a few miles from the Panama Canal, this Hard Rock Hotel puts you center stage with breathtaking panoramic views of the city and the Panama Bay.Live like a true rock star in one of our 1453 stylish rooms and suites, then come experience our five exciting bars and four tantalizing restaurants, Ciao, Tauro, Soy, Bazaar. Relax in our Rock Spa(R) or soak in the sun at our infinity pool cabanas.Want more? The hotel is just steps away from MultiCentro Mall and Majestic Casino, offering amazing shopping, restaurants, bars, convention center, and movie theater.The show is about start...Are you ready? ... more   less 

Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM619 - RM900 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Panama Megapolis 4.5*
Number of rooms: 1463
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Jetsetter so you can book your Hard Rock Hotel Panama Megapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Panama Megapolis Panama City
Hotel Style:
#10 Spa Hotel in Panama City
#13 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Panama Megapolis staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view from the Balcony rooms is Spectacular as this is one of Panama cities tallest buildings w60 plus floors.”
  • The view from our balcony
  • The view from our balcony
 of 5 bubbles thetikimon, 15 Feb 2017 | Read review
“View on the 29th floor was great to see over the city”
 of 5 bubbles c_gam, 13 Feb 2017 | Read review
“We stayed on the 38th floor. It had B52 memorabilia and amazing city views”
 of 5 bubbles amberweston, 30 Jan 2017 | Read review
“Every room seemed to be great and we had three of them on the same floor (Floor 24)”
 of 5 bubbles harolddds, 28 Jan 2017 | Read review
“Up high on the ocean side”
 of 5 bubbles thewillmsfamily, 28 Jan 2017 | Read review
5 of 5