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Sheraton Grand Panama

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Sheraton Grand Panama
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492 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Fairfax, Virginia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I got stuck in Panama on my way to Cartagena and the airline had us stay at the Sheraton Panama City. The hotel is in need of some upgrades but the room was clean and it is ok. Basic Sheraton rooms. Had late dinner at the restaurant, the staff was nice but spoke limited English. The food was average.

Helpful?
Thank Lovetravelall
1 review
Reviewed 2 weeks ago via mobile

I dont recommend this hotel if you're the type of person that would use the bathroom in the morning (don't we all?)...On my first day here there was no water whatsoever in the bathroom i had to call several times and wait for an hour to have this issue fixed and on my second day there was no hot water... More 

Helpful?
Thank Fadi S
Weston, FL
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

I spent 3 nights at this hotel: room was quiet and pretty good breakfast.... it's all that I need. The room was not facing the Ocean, but not a big deal, since the water is pretty much brown color most of the times. Nice restaurants nearby the hotel (walking distance).

Helpful?
Thank Artbusca
Level Contributor
161 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 weeks ago via mobile

Not cosy, clean, well in the center of Panama City with food more than decent and public areas as you expect from a Sheraton. Nite, but cold and "metallic" as I say. Not a cosy place around! For business one night no prob, but for a vacation with family I will not go there.

Helpful?
Thank Franco T
Raleigh, North Carolina
Level Contributor
522 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 3 October 2016

This hotel is in a convenient part of Panama City. It is adjacent to major highways and easy to get to from the airport. There are shops and restaurants in the general area and the convention center is directly across from the main entrance. The hotel has conference facilities, restaurants, shops and a full fitness center and spa. It is... More 

Helpful?
Thank J L
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear JL Thank you for taking the time to share your experience on Tripadvisor. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We hope to see you soon and we will waiting for you on your next visit to Panama City. Regards, More 

Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 October 2016 via mobile

Overall a good hotel, it definitely needs some kind of renovation especially in the rooms. Feels like you are 15 ago when entering into your room. Food will also not earn this hotel eternal reputation. However, service is very good and if you are into your fitness, this is the hotel you need to be staying in Panama City. Best... More 

Helpful?
Thank Stelios_777
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Mr. Stelios_77 Thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We hope to see you soon and we will waiting for you... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 September 2016 via mobile

Excellent experience ! I had the club level reservation and Natalia Cortes went over and beyond the call of duty . Great food, great service . Love my room and on Saturday you have a great rumba live band !

Helpful?
Thank Maritza707
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear Maritza, On behalf of Sheraton Grand Panama we would like to thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We pride... More 

The Hague, The Netherlands
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 4 September 2016

Stayed a few nights in the Sheraton Grand Panama. The hotel is ok but would have expected something better from a Sheraton. The room was small but ok, service was good indeed, staff very friendly and going the extra mile to make the stay better, breakfast was average, the pool area is nice, all more or less recently clean, reasonable... More 

Helpful?
1 Thank O D
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear OD Thank you for share your experience at Sheraton Grand Panama. We want to apologize for the inconsistences you have in your stay. We share your comments with our Quality Department. Thank you for your comment about the staff, we will lert them know it We look forward to seeing you again. Best regards, More 

Rotterdam, The Netherlands
Level Contributor
157 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 September 2016

Great hotel on a nice location, all is there, nice swimming pool, tennis courts, big gym, the receptionists are really helpfull. When i got in to the hotel, i got an update to a suite. Having a suite gives you access to the 15th floor executive breakfast room. not many people are there but Luz and Claudia did their best... More 

Helpful?
Thank M Z
Sara P, General Manager at Sheraton Grand Panama, responded to this review

Dear MZ, On behalf of Sheraton Grand Panama we would like to thank you for taking the time to share your experience on Tripadvisor. We are so glad to hear that you and have enjoyed the stay. We feel very happy that you have enjoyed our service and facilities and you have had a good time in Panama. We pride... More 

Connecticut, United States
2 reviews
Reviewed 30 August 2016

Our room was spotless with king size bed and ample space. The hallway was clean and quiet. Panama City is busy as most cities, The views from the hotel were of the pacific ocean busy highway and many high rise buildings. The hotel is centrally located with some restaurants and malls. It is across from the Convention Center where there... More 

Helpful?
Thank Helen C
Sara P, Manager at Sheraton Grand Panama, responded to this review

Dear Helen C, We want to say thank you for share your experience on Tripdadvisor. We are very glad to know that you enjoyed your stay and our facilities. We will let our staff know about your comments. We pride ourselves to delivery memorable experiences to our guests. Once again from all of us, Thank you again!!! Regards, More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM567 - RM781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#7 Casino Hotel in Panama City
#17 Spa Hotel in Panama City
#26 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
6 questions
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Huffman, Texas
4 months ago

See all questions (6)

Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“14th floor rooms are more expensive. It will qualify you to use the 15th floor executive restaurant for breakfast and snacks at no charge.”
 of 5 bubbles helen_cuevas, 30 Aug 2016 | Read review
“Try not to be near the elevator and in an upper floor over pool, where's more quiet.”
 of 5 bubbles DKanada, 15 Jul 2016 | Read review
“Rooms looking to the Pacific Ocean”
 of 5 bubbles lars16pr, 28 Jun 2016 | Read review
“Don't forget Spanish translator.”
 of 5 bubbles 539maksb, 18 May 2016 | Read review
“Ocean view is the best.”
 of 5 bubbles 330thew, 17 May 2016 | Read review
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