We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Grand Panama

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Sheraton Grand Panama
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

493 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Grand Panama
See the most recent reviews
Showing 295: English reviews
New York
Reviewed 23 December 2012

This is a large conference center. The hotel has nice interiors and a casino, however, its in an area where you can't really do much without a taxi. I did enjoy my stay here and would recommend this hotel to anyway, but I have deducted 1 rating for the location. Pros The staff was very helpful and professional, seems to...

 Report
Helpful?
Thank herzog00
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

December 26 , 2012 Dear Herzgog00: Thank you very much for your generous compliments about our services and staff. We appreciate you taking the time to provide us with your feedback and opinion. We are proud of each of our associartes. We hope you will have the opportunity to come back and visit us again. Best regards, Fernando Cardoso General...

New York
Reviewed 16 December 2012

The price is good, the breakfast better... but the rooms are really old, the TV did not work well and the carpet was very very old and dirty.... You do not want to sleep in those conditions... I had mixed feelings with the personnel, at the reception they were very kind and cordial, but then when requesting a Taxi or...

 Report
Helpful?
Thank Jose P
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

January 23 , 2013 Dear Jose P: thank you for your comments about our hotel, your feedback is very important for our team. We sorry about all the inconveniences that you may had with the taxi services . We hope to you again during your next trip to our country. Regards, Fernando Cardoso General Manager

Vancouver, Canada
Reviewed 9 December 2012

Hotel: We found all the staff to be exceptional and helpful. We always made sure to have smaller bills for tips which is greatly appreciated. The pool is large and has lots of lounging chairs. The rooms are a bit more dated compared to other Sheratons but we were very happy with them and weren't spending too much time in...

 Report
Helpful?
Thank stewartjd
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

January 25 , 2013 Dear Stewartjd: Thank you for your generous compliments , we really apreciated it. Your feedback and experiences are very important for our team. We are happy to know that you enjoyed your stay with us. We hope to see you in the near future. Regards, Fernando Cardoso General Manager

Wheaton, Illinois
Reviewed 3 December 2012

Please be warned this hotel is a big disappointment. Though senior management is trying, he alone cannot execute simple tasks nor can the employees. Stayed 5 days, First they missed my pre-arranged airport pick up. Secondly could not get a dinner reservation correct and almost ruined an evening for myself and a guest. Set up a Panama Canal tour which...

 Report
Helpful?
Thank mark s
Giselle S, Public Relations Manager at Sheraton Grand Panama, responded to this review

January 25, 2013 Dear Tylerat: Thank for your comments regarding our property, your experiences and opinion are very important for our team. We hope to see you again in the near future. Regards, Fernando Cardoso General Manager

Atlanta, Georgia
Reviewed 24 November 2012

Everyone at this hotel was so incredibly kind and accommodating! At every turn they were concerned with our comfort and well-being. However, they went above and beyond when we left our iphone on the airport shuttle. We called the hotel and they tracked down the shuttle driver. He found the phone and drove back to the airport to return it...

 Report
Helpful?
Thank Alice917
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

September 27, 2012 Dear Alice917: Thank you very much for your comments regarding our Shuttle Service. Your opinion and feedback are very important for us. We are very proud of our hotel team. We hope to see you again during your next trip to Panama. Regards, Fernando Cardoso General Manager

Mexico City, Mexico
Reviewed 10 November 2012

beautifull lobby.... and average hotel room... friendly staff, but coudn't manage a simple task.. I wanted to send a letter via mail...no one knew how!!! AC in the hotel made me feel like in the south Pole!!!... but in the meeting room, where I worked for 10 straight hours...we were sweating... lunch bufet was good, not amazing..... dinner? they have...

 Report
Helpful?
Thank mimiMexico_df
Texas
Reviewed 6 November 2012

When we got to the airport we rented a Hertz rental car with a GPS what a great thing to have in Panama, It was easy to find this wonderful hotel. This was a last minute trip. Thank goodness for the map that was installed in the GPS from Panama-gps.com. Which showed us the Sheraton in Panama City. Beautiful hotel,...

 Report
Helpful?
Thank Jennifer A
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

Panama, November 7, 2012 Dear Jennifer A: Thank for your kind not about our property. Your feedback is very important for our team. We are happy to know that you really enjoy your stay with us. We hope to see you again during your next travel to Panama. Best regards, Fernando Cardoso General Manager

Toronto, Canada
Reviewed 29 October 2012

The Sheraton Hotel and Convention Center is a beautiful renovated hotel. I enjoyed my stay there but I had to say that the staff was marvellous and delightful. Horacio was really friendly at check in and treated us really nice. Jose Guillermo was really nice too and helpful with a great personality. Most of the staff are wonderful including the...

 Report
Helpful?
Thank Rainbow_25_86
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

Panama, November 7, 2012 Dear Rainbow_25_86: Thank very much for your kind note and for acknowledging our staff. We strive to provide good service and your feedback is greatly appreciated by our team, especially for Horacio and Jose Guillermo. We hope to see you again in the near future. Best regards, Fernando Cardoso General Manager

Reviewed 12 October 2012

This is really a nice hotel with all you need and a 24 hour open bakery! A numerous staff but other the taxi when you need it and not the day before. The hotel had a good connection to a local tour operator what was a big advantage. And when the taxi ordered the day before didn't arrive the hotel...

 Report
Helpful?
Thank inuit66
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

Panama, October 15, 2012 Dear Inuit66: Thank you for you kind note and for acknowledging our staff and service. We always strive to provide good services and your feedback is very important for us. We look forward to welcoming you back during your next travel to our country. Regards, Fernando cardoso General Manager

Reviewed 25 September 2012

Stayed here for 3 nights. They have great Starwood Platinum status recognition, and I was upgraded to one of their corner suites w/o asking. The check-in agent was polite and explained to me all the details. Their Club Lounge is nice and never crowded during the stay. The breakfast hours include full buffet items and omelette station. The evening spreads...

 Report
Helpful?
1Thank HermosaBch
Giselle S, Director de Relaciones Públicas at Sheraton Grand Panama, responded to this review

Panama, November 12 , 2012 Dear HermosaBch: Thank for your comments about our property, your feedback is very important for our team. We are sorry about the inconvencience with the taxi services. We hope you will have the opportunity to visit us again in the near future. Regards, Fernando Cardoso General Manager

213 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (170)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (25)
Viewed
View from Room (10)
Viewed
Family/Play Areas (7)
Viewed
Dining (10)
Viewed
Room/Suite (35)
Viewed
Bathroom (9)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (10)
Viewed
Other (26)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Panama City hotels
0.2 km away
Aloft Panama
Aloft Panama
#37 of 115 in Panama City
260 reviews
3.0 km away
Le Meridien Panama
Le Meridien Panama
#6 of 115 in Panama City
741 reviews
0.7 km away
Ramada Plaza Panama Punta Pacifica
Show Prices
Show Prices
Show Prices
3.1 km away
InterContinental Miramar Panama
InterContinental Miramar Panama
#30 of 115 in Panama City
597 reviews
2.7 km away
Hilton Panama
Hilton Panama
#7 of 115 in Panama City
909 reviews
4.6 km away
The Westin Panama
The Westin Panama
#5 of 115 in Panama City
438 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM563 - RM771 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, Travelocity and Odigeo so you can book your Sheraton Grand Panama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#7 Casino Hotel in Panama City
#15 Spa Hotel in Panama City
#24 Luxury Hotel in Panama City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Panama staff and other travellers.
6 questions
Ask a question
Huffman, Texas
4 months ago

See all questions (6)

Questions? Get answers from Sheraton Grand Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“14th floor rooms are more expensive. It will qualify you to use the 15th floor executive restaurant for breakfast and snacks at no charge.”
 of 5 bubbles helen_cuevas, 30 Aug 2016 | Read review
“Try not to be near the elevator and in an upper floor over pool, where's more quiet.”
 of 5 bubbles DKanada, 15 Jul 2016 | Read review
“Rooms looking to the Pacific Ocean”
 of 5 bubbles lars16pr, 28 Jun 2016 | Read review
“Don't forget Spanish translator.”
 of 5 bubbles 539maksb, 18 May 2016 | Read review
“Ocean view is the best.”
 of 5 bubbles 330thew, 17 May 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay