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Sercotel Panama Princess

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355 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Toledo, Ohio
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

We stayed here a while ago and we really enjoyed it. The only thing is, if you don't know where you are going, it's difficult to find but well worth it. They have a cool pool on the roof, our daughter loved it. They had the best breakfast of any hotel we have ever been it. We will definitely be... More 

Helpful?
Thank hoffman5
Panama City, Panama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Very disappointed with this hotel. The staff was great but many reasons why we would not stay again. The musty smell that everyone speaks of is completely accurate. We were told we would have wifi in our room but it did not work. The hot tub in the pool area was closed and there were no towels. We called down... More 

Helpful?
1 Thank michel2arcand

Travellers are raving about these Panama City hotels

Atlanta, Georgia
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We loved this hotel. Location is great. Staff is mighty friendly. Nightly rate is fair. Breakfast is delicious (and we loved being able to tell the chef how we wanted our omeletes or whatever egg variation of your choosing. Very nice selection of fresh fruits, juices, deli meat, breads... Room is comfortable and spacious.

Helpful?
Thank Ct P
St. Petersburg, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2016

Perfect downtown hotel and the staff is very helpful...Two bars with great service and walking distance to many cafes & rest. Rooms were comfortable and clean. The outdoor pool area is very relaxing and clean.

Helpful?
Thank Bernard B
Malaga, Spain
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2016

I have to thank the staff for helping me in finding a lost bag. Regarding the hotel, the breakfast could have much more variety althought the few variety is of good quality. Rooms and common areas are clean. I had problems every day with my key and I had to go down every day to activate it. Staff in general... More 

Helpful?
Thank Pedro358
Punta Chame, Panama
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 October 2016

the hotel was hard to find with unfamiliar eyes .. i didnt see a sign to indicate that the hotel is in this direction but a little navigation and i found it... no valet parking ..so i had to park the car my self and go to front desk... only one employee working at check-in...!! but the rooms were very... More 

Helpful?
Thank chicagocap
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 September 2016 via mobile

There are so many bad things were ahold I start? Maybe I'll start that in the reservation it say check in at 11:30 but the hotel say it's 15:00 - after asking nicely (raising my voice) I did get my check in on time. Maybe I'll start by saying that the rooms smell so bad and moist with mildew, the... More 

Helpful?
Thank Tomer S
SercotelP, Director General at Sercotel Panama Princess, responded to this review

Dear Mr. Tomer Receive a warm greeting from Sercotel Panama Princess Hotel. We appreciate your comments that contribute to our continuous improvement process. Sercotel Panama Princess have as main objective the satisfaction of our guests so we offer to you our apologies for your experience. We want to inform you that we are now under Sercotel Hotels brand, well known... More 

Sydney, Australia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 March 2016

The hotel was easy to find, the rooms were very spacious and comfortable, the bathroom and dressing area was large. The internet in the rooms were really bad. We could not log onto or stay on for long periods of time. There were no bar facilities nor coffee making facilities. The hotel was next to a casino and lots of... More 

Helpful?
Thank LucilleCummings
Eindhoven, The Netherlands
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 January 2016

A bit difficult to find, especially if you just arrive straight fromt he airport with a rented car (Panama city is a hard place to navigate in general ;-)). The rooms are absolutely good and comfortable. The breakfast is average, but I think that is a bit standard in and around Panama. Free parking.

Helpful?
Thank bart1968v
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 November 2015

An excellent price and very comfortable location, next to night life / entertainment centers. The hotel staff is cordial and welcoming. This was once the four points by sheraton, at this time could renew - but very good experience and price. Suggested.

Helpful?
1 Thank Federico D

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
City Hotel ... more   less 

Additional Information about Sercotel Panama Princess

Address: Calle 53, Este Marbella y 5ta. B Sur | Edificio Worldtrade Center, Panama City 0833, Panama (Formerly Radisson Royal)
Region: Panama > Panama Province > Panama City
Price Range: RM191 - RM1,116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sercotel Panama Princess 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Panama City
Four Points Panama City
Panama City Four Points
Panama City Sheraton
Sercotel Panama Princess Panama City
Hotel Style:
#9 Casino Hotel in Panama City
#21 Spa Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Panama Princess staff and other travellers.
4 questions
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Questions? Get answers from Sercotel Panama Princess staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
 of 5 bubbles michel2arcand, 16 Nov 2016 | Read review
“ask for a room with the view of the spiral building--amazing”
 of 5 bubbles BernardB584, 26 Oct 2016 | Read review
“any room not street side...lots of horn blowing during the day”
 of 5 bubbles chicagocap, 10 Oct 2016 | Read review
“Try to get a room high up as you will have a good view.”
 of 5 bubbles LucilleCummings, 8 Mar 2016 | Read review
“I wouldn't know. I think basically all rooms are good.”
 of 5 bubbles bart1968v, 16 Jan 2016 | Read review
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