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City House Soloy & Casino

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142 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Winterthur, Switzerland
Reviewed 9 February 2016

Bathroom was terrible: Wet floor because of leaking toilet and lots of hair everywhere. Also on the bed: lots of hair so that I doubt that the sheets had been changed. Not what I would have expected. Also wifi did not work. I did ask for a room with a view, but had none. Only positive point: There's a casino...

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Helpful?
Thank ksturzi
Internacional
Reviewed 16 January 2016

Good new rooms,good location,good price,good food,near the best malls of the city,best restaurant,near casco antiguo,walking distance to cinta costera. Best hotel in the area,they are making good improvements to the hotel.

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Helpful?
1Thank Grup0
Diego D, Marketing Manager at City House Soloy & Casino, responded to this review

Thanks for your comment about our hotel. We are really glad of hear what our customers say and we really appreciate your time to write the review. We are happy to hear that you enjoyed the stay with us. We are working everyday to try to achieve the best service to all our guests. We hope that you enjoy the...

Reviewed 12 January 2016 via mobile

At this hotel I did find it weird, that the rooms on the ground floor had there windows looked and metal on them like you would imagine a prison cell to look like. The Breakfast was horrible. I would not recommend this place to anyone I'd rather pay more and stay in the Riu plaza!

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Helpful?
Thank Colin W
Diego D, Marketing Manager at City House Soloy & Casino, responded to this review

Dear Colin, I want to apologize in the name of the hotel for any problem you could find during your stay with us. We always try to give our best to our customers and trying to improve our service. Rooms are not in the basement, some of the rooms on the 2nd floor are close to the Casino's roof. For...

San Jose, Costa Rica
Reviewed 20 November 2015

Old, cheap hotel, rooms are not well taken care off and in very bad shape. All bathrooms have leaks and there is a very poor service from all the staff. Plus, it is located in a very bad neighborhood, even hotel staff recommended not to walk outside, but take taxi cabs!

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Helpful?
Thank Marcela S
Diego D, Marketing Manager at City House Soloy & Casino, responded to this review

Dear Guest, We are sorry to hear that you did not enjoy your stay with us and I would like to apologize on behalf of the hotel for any inconvenience you could had during your stay with us. We are working everyday to improve the hotel and our rooms and that is why all our rooms were recently renewed. We...

A TripAdvisor Member
Level Contributor
13 reviews
5 hotel reviews
3 helpful votes
Reviewed 16 November 2015 via mobile

Staff was very pleasant and helpful. Great views from the rooftop pool. Room was average for an aging hotel, very clean. Free breakfast was nice, especially for a taste of Panamanian fare. Location is pretty central to most things, had a rental car this trip, safe, locked, outdoor parking. Casino was a different experience as well, pretty fun.

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Helpful?
1Thank A TripAdvisor Member
Diego D, Marketing Manager at City House Soloy & Casino, responded to this review

Dear Guest, Thank you for choosing us during your stay in Panamá and for taking your time writing this review of our hotel. We are always exciting to hear what our customers say to try to improve and be better every day. We hope to see you again. Sincerely, Diego Del Olmo

Rochester
Reviewed 26 November 2014

Rooms: Spacious rooms but nothing like the hotel website. Marked furniture, lights not working, loose fittings. Bathroom / Water: Old style shower with dirty tiles but good water pressure and hot. Staff: Seemed fine but none of them spoke any English at all. Cleanliness: Not great, especially corridors. Room was clean though and linen fine. Food: Breakfast was okay but...

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1Thank lmelbourn
Panama
Reviewed 19 August 2014

Good thing: Bed was comfortable for me-don't like too soft or too hard. Service was not great. If you speak english or not so good spanish, you are ignored. Parking lot is a couple of blocks and you have ask for a key to the dead bolt to get into the lot. Maybe OK if you don't need to get...

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Helpful?
Thank stanvia
Cartago, Costa Rica
Reviewed 16 July 2014

The hotel seems old, but not old fashioned... old. like there's no renovation since the 80's. The roof pool is very cool! I like the views and the clean area. but the rooms and the ambiance need an improvement. the casino is a nice place to spend your money on. and good food believe or not.

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Thank Diego G
Corpus Christi, Texas
Reviewed 28 January 2014

The service is good and the room is newly remodeled and clean. In an older part of the city but seemed fine.. Next to a Casino For the price a nice stay. The clerks want to be helpful, but we are not speaking very good Spanish.

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1Thank Barbara M
Port of Spain, Trinidad
Reviewed 23 January 2014

On the 22-09-13, I and a Friend check inn at the Gran Soloy Hotel & Casino. We spend four nights and five days. On our arrival we received expeditious and friendly service. We were given a large double occupancy room with air condition, cable T.V, fridge, night bed lights, hot and cold shower. We had buffet style breakfast which was...

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Helpful?
3Thank DevBeharry

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Gran Hotel Soloy & Casino of Panama welcomes you to one of the most symbolic and renowned hotel of the city. A 4 stars accommodation perfect for events, business and vacation in the commercial heart of Panama, the emblematic Peru Avenue. The Hotel is 350 meters far to the modern subway of Panama City and only 2 stops far of Allbrook Mall, the biggest shopping center of Central America. From the Gran Hotel Soloy & Casino you will only need 20 minutes by car to reach the Miraflores Lock, the closest lock of the Panama Channel. And in a few minutes by foot you will be in the Cinta Costera. With all the rooms recently renewed, this hotel in the center of Panama is ideal for business trips, conferences and conventions. Free buffet breakfast every day, free WiFi in all the hotel, restaurant , disco bar available for events, parking under surveillance, Air Conditioning, and all the facilities you need. Do not forget to visit the marvellous swimming pool in the top of the hotel, 12th floor, where you can delight the amazing view of all the city. Enjoy the impeccable personalised attention offered by this recognised hotel in Panama. ... more   less 

Additional Information about City House Soloy & Casino

Address: Avenida Peru & Calle 30, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM254 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City House Soloy & Casino 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Gran Hotel And Casino Soloy
Gran Hotel Soloy
Gran Hotel Panama City
City House Soloy & Casino Panama/Panama City
Hotel Style:
#11 Casino Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from City House Soloy & Casino staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at an other hotel”
 of 5 bubbles ksturzi, 8 Feb 2016 | Read review
“new rooms.”
 of 5 bubbles Grup0, 16 Jan 2016 | Read review
“Go somehwere else! This hotel is terrible!”
 of 5 bubbles 327marcelas, 20 Nov 2015 | Read review
“Maybe the suites are nice... the standard rooms are NOT.”
 of 5 bubbles 150diegog, 16 Jul 2014 | Read review
“Not sure. Sometimes there is only Spanish speaking and we couldn't The corner room seemed fine”
 of 5 bubbles 780barbaram, 27 Jan 2014 | Read review
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