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Crowne Plaza Panama

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396 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Panama City, Panama
Reviewed 26 August 2016

From the very beginning of our stay we were very impressed with all aspects of the hotel and staff. Our room was clean, spacious, and had really great A/C. Although the hotel has been around for a number of years, it is very well maintained. It is obvious that the owners have taken great pride in preserving this important landmark...

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2Thank MToneyFWT
Horacio A, Guest Experience at Crowne Plaza Panama, responded to this review

Dear MToneyFWT Is a pleasure for us in Crowne Plaza Panama to read your review of the recent stay in our property and at the same time we want to thank you for the time taken to write about your stay. For all of our employees the number one goal is to deliver to our guest and customers the best...

Reviewed 23 August 2016 via mobile

Crowne plaza is an excellent hotel to stat in, staff were very friendly and very helpful, the rooms were cleaned and floors mopped every day. The view of the church from my room was spectacular and the views all around were amazing. The hotel is situated near everything you need. Can not complain about any of the hotel food and...

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2Thank Andy C
Reviewed 23 August 2016 via mobile

I stayed in this hotel as part of a tour. The first room I was given was bad. The toilet was leaking, there were crumbs on the floor and it was over-sprayed with chemicals. But a call to the desk and the issue was quickly resolved. I was moved to another room that was nice. But overall he staff was...

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1Thank mdorio
Horacio A, Guest Experience at Crowne Plaza Panama, responded to this review

Dear mdorio Thanks for taking your time to write about your recent stay at our hotel and we apologise for the inconvenience encountered at the begin of your stay and at the time and will let know the areas involved about the situation so they can take all the corrective measures at the same time is great to read that...

Reviewed 18 August 2016 via mobile

Went with group, would not recommend this hotel. TV went on @ 4:00 am from alarm & even after mechanic came to fix, it went off next day again! Hot water in shower just trickled out, & when we wanted to pay for our dinner , waiter couldn't be found, so we left to go to a conference room for...

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Thank Hajdunanas
Horacio A, Guest Experience at Crowne Plaza Panama, responded to this review

Dear Hajdunanas Thanks for taking minutes of your precious time to write about the experience at Crowne Plaza Panama. As is the most important and valuable thing for us the guest comfort we're really sorry to hear that you encountered these troubles in our property and at the same time we'll communicate the information to the mentioned areas in order...

San Jose, Costa Rica
Reviewed 27 July 2016

Almost all the Crowne Plaza need a renovation in their room, very old furniture and decoration. The colocation is very centric and very close to the Metro Station. The worst thing of the hotel is the restaurant, I had breakfast during my stay.. and in all the days almost of the table were dirty with the dishes for the previous...

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1Thank Tatiana M
Horacio B, Guest Experience at Crowne Plaza Panama, responded to this review

Dear Tatiana M, Thank you for taking the time to write about your recent experience at our hotel. It is our goal to consistently provide superior service and accommodations, therefore, your valuable feedback enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Thank you for bringing it to...

Miami
Reviewed 25 July 2016 via mobile

Old hotel need a renovation ASAP, Everything looks wear out. the utilities are from the dark ages, really a bad surprise having in mind all other Crowne's Plaza around the world. Even the welcome drink is only rum, even a local beer, come on! No bar in the hotel?

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Thank Andre O
Horacio B, Guest Experience at Crowne Plaza Panama, responded to this review

Dear Andre O, Dear Thank you for taking the time to write about your recent experience at our hotel. It is our goal to consistently provide superior service and accommodations, therefore, your valuable feedback enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Thank you for bringing it...

Reviewed 20 July 2016 via mobile

The rooms are nice and the services were good, but the Chechen in takes more than we could expect as in a Crowne Plaza hotel in any other location. The breakfast is reasonable but not the best and the fill out of the buffet was very poor. We hope that this feedback will be important to be improved

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Thank Flavio d
Horacio A, Guest Experience at Crowne Plaza Panama, responded to this review

Thank you for taking valuable minutes of your time to write about the experience in our hotel. We regret to know that we did not meet your expectations on the breakfast area and we will work with the F&B department in order to take the corrective mesures as you comment to improve our breakfast buffet service. We are pleased to...

Panama City, Panama
Reviewed 16 July 2016

I want to name Nilka, Angie, Ventura among most of them but not mistake all the staff here has been great !! I really recommend people to stay and experienced the same great quality service as I did and i will continue to do so in the near future !!

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Thank economytyre
Horacio B, Guest Experience at Crowne Plaza Panama, responded to this review

Dear economytyre Thank you for taking the time to share your experience at our hotel. We are delighted to know you enjoyed our services and facilities as our main goal are our guests satisfaction. It was a pleasure to have you staying with us and we do look forward to welcome you back to your home away from home. Sincerely,...

Reviewed 11 July 2016

We stayed at the Crowne plaza for a little over two weeks and were extremely impressed with the friendly professional service provided by the entire staff. They made every effort to make sure we had everything we needed from a clean room and towels to expert assistance in their business center. Concierge Ventura Morales helped us scan important documents and...

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Thank Karen S
Louisville, Kentucky
Reviewed 8 July 2016

This Crowne Plaza is a regular haunt of mine for work, and it is always awesome. The staff are always ready to offer more than is needed. Part of what makes this place special is the way they take care of long-term guests, like me. One of the members of the front desk staff, Ventura, is always there with a...

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Thank l0gician

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As you walk into the marble-floored lobby with grand columns and modern furnishings, you'll be greeted by the warm, welcoming staff of our Crowne Plaza(R) Panama hotel. And, if you're seeking hotels near the Panama Canal or near the banking area, we're just minutes from both destinations. Ideal for corporate travelers, our accommodations include a Business Center with personal computers and copy, print and fax capabilities. We have five banquet rooms, which can host parties of 200, and perks like Daily Meeting Debriefs by a dedicated Crowne Meetings Director, making us "The Place to Meet" in Panama City, Panama. When our hotel's guests choose to stay with us, they are only a few miles from first-class restaurants, nice casinos and great shopping. Pick up souvenirs from the Multiplaza Shopping Center and Albrook Mall, walk down to Casco Viejo, the historic sector of the city, or catch a performance at the National Theater. In addition, guests need travel only two miles from our hotel's location to reach the Panama Canal. After a long day of touring Panama City, Panama, our hotel's facilities can help you relax. Enjoy a traditional dish at our on-site restaurant, La Galeria, then grab a nightcap at the Memories Sports Bar & Lounge. With a Fitness Center, outdoor pool and the Crowne Plaza Sleep Advantage(R) Program, we have everything you need to stay comfortable. ... more   less 

Additional Information about Crowne Plaza Panama

Address: Ave Manuel Espinoza Batista, Panama City 816-2007, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM377 - RM523 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Panama 3.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Crowne Plaza Panama Hotel Panama City
Crowne Plaza Panama City
Panama City Crowne Plaza
Crowne Plaza Panama Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Panama staff and other travellers.
8 questions
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Questions? Get answers from Crowne Plaza Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have a great view”
 of 5 bubbles 1Skyrider, 28 Nov 2016 | Read review
“My room was at the end of the hall and it was very quiet. My sister's room was near the elevator and It disturbed her at night.”
 of 5 bubbles Metoy2509, 1 Nov 2016 | Read review
“Best View !! Quieter, and secure !”
 of 5 bubbles economytyre, 15 Jul 2016 | Read review
“I would recommend a room on a higher floor so you can enjoy the beautiful view of Iglesia de Carmen.”
  • My husband kicking back in the hotel room checking his emails and Facebook account.
 of 5 bubbles H4617BRkarens, 11 Jul 2016 | Read review
“Balconies are on the 4th floor only. Ask for it; you'll be glad you did. The balconies in the suits are massive!”
 of 5 bubbles l0gician, 7 Jul 2016 | Read review
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