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Radisson Decapolis Hotel Panama City

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Radisson Decapolis Hotel Panama City
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1,663 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Reviewed 2 days ago NEW

Arrived to our hotel and it pretty much was what we expected. The staff was helpful, and although they did not speak much English, we could communicate. Our room was nice and clean, the bed pillows amazing, and located on the 16th floor. The pool was also nice. Although the hotel came with complimentary breakfast, the package we bought did...

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Helpful?
Thank punky305
Amstelveen, The Netherlands
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Nandy173
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Washington DC, District of Columbia
Reviewed 2 weeks ago

we choose this hotel because have a hi raiting but unfortunatly we find very old hotel . The employe try to be helpful but they raely couldnt speak english even in reception section. we went few times to ask some help in order to have a good visit of the city but all we got iy=t was a spanish language...

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Helpful?
Thank parvin1966
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear parvin1966: On behalf of all the staff at the Radisson Decapolis Hotel, we thank you for choosing us. We're glad you enjoyed our centric location. We will take your comments into account, which we will use to improve our services and facilities. We hope to see you soon at our hotel to better serve and meet your expectations.

Mumbai (Bombay), India
Reviewed 3 weeks ago

My first impression of the hotel wasnt so great, probably because of the desk staff enthusiasm and the look of the lobby. Also the room looked okay although it was big and it had two double beds. However for comfort, hygiene and location point of view it ensured a comfortable stay.

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Helpful?
Thank Sheirly S
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear Mrs Sheirly: Thank you for reaching out and writing your review. We are sorry you were not satisfied with the condition of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards.

Wellborn, Texas
Reviewed 3 weeks ago

ONLY USE YELLOW CABS. This is a great hotel. Fantastic Room that was huge beyond belief. Very clean, excellent breakfast and very friendly staff. But they have an honesty problem with their valets. Do not allow the staff to get you a taxi unless you like paying twice as much. The yellow cabs are official and they are honest and...

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Helpful?
Thank Elizabeth S
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear Elizabeth: We love to hear that our location and excellent attention was to your liking. At the Radisson Decapolis we strive to provide our guests the greatest service standards. The door of our hotel will always be open for you; we hope to see you in your next trip to Panama City!

Calgary, Canada
Reviewed 9 December 2016

The hotel lobby was sleek and very modern and front desk staff were welcoming. Love the very industrial staircases up to the 3rd floor. The elevator lobby on every floor has a very amazing and expansive views of the city's skyline and the pacific ocean. The hallways were very dark with cool lighting. Our suite was huge with two bathrooms...

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5Thank yycflip
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear yycflip: On behalf of everyone at the Radisson Decapolis Hotel, we would like to thank you for staying with us. We are glad to know you had a pleasant stay. We hope to see you again next time you visit Panama City.

North Bend, Oregon
Reviewed 7 December 2016 via mobile

Conveniently located with a view of the skyline and Pacific Ocean. Well maintained and helpful staff who are multi lingual in key positions. Free breakfast buffet that is able to please everyone. Good quality food. Small exercise area with large spa area that was always empty. Small pool/hot tub area but adequate. Bring your light raincoat or umbrella as it...

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Helpful?
Thank walhoodca
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear walhoodca: We love to hear that our location and excellent attention was to your liking. At the Radisson Decapolis we strive to provide our guests the greatest service standards. The door of our hotel will always be open for you; we hope to see you in your next trip to Panama City!

hobe sound florida
Reviewed 7 December 2016

The hotel itself is fine but I do not think they should allow rip-off taxi drivers to operate from their premises-it gives the hotel a bad name. The taxi driver quoted me a price of $2-no language confusion as I held up 2 fingers & said "Dos dollares". When we arrived at our destination he told us it was $8!...

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Helpful?
Thank geezergal55
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear geezergal55: On behalf of all the staff at the Radisson Decapolis Hotel, we thank you for choosing us. We will take your comments into account, which we will use to improve our services. We hope to see you soon at our hotel to better serve and meet your expectations.

Oakland, California
Reviewed 6 December 2016

Have spent the whole day trying to work but the construction noise is crazy. Have complained to no avail. On our first morning, the shower did not work. After failed attempts to fix it, facilities finally changed the control valve and got it working 2 hours later. Our door keys failed to work 5 times which meant we had to...

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Helpful?
Thank Gordon P
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear Mr Gordon: We would like to thank you for staying with us and for taking the time and sharing your experience. We greatly regret the noise in your room; we assure you that we are taking actions on the matter. We hope to see you soon at our hotel to better serve and meet your expectations.

Melbourne, Australia
Reviewed 5 December 2016

Enormous room, very modern. My room was kept spotless by the staff. The hotel is conveniently in central city with direct access to the casino and shopping mall. Internet connection was very fast and reliable. Staff were friendly and always willing to help. For the price I paid this was an outstanding property.

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Helpful?
Thank Elthamboy
Patricia F, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Dear Elthamboy: We love to hear that our location and excellent attention was to your liking. At the Radisson Decapolis we strive to provide our guests the greatest service standards. The door of our hotel will always be open for you; we hope to see you in your next trip to Panama City!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking

Additional Information about Radisson Decapolis Hotel Panama City

Address: Avenida Balboa-Multicentro, Panama City, Panama
Region: Panama > Panama Province > Panama City
Price Range: RM397 - RM625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Decapolis Hotel Panama City 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Radisson Panama City
Hotel Decapolis Panama
Panama City Radisson
Decapolis Hotel Panama
Radisson Decapolis Hotel Panama City
Hotel Style:
#2 Family Hotel in Panama City
#3 Casino Hotel in Panama City
#3 Romantic Hotel in Panama City
#7 Business Hotel in Panama City
#11 Spa Hotel in Panama City
#15 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Decapolis Hotel Panama City staff and other travellers.
13 questions
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Questions? Get answers from Radisson Decapolis Hotel Panama City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed on 21nd floor suite and we had a good view of part city and ocean .”
 of 5 bubbles parvin1966, 1 Jan 2017 | Read review
“We were on the 15th Floor and could see the Pacific.”
 of 5 bubbles 161elizabeths, 26 Dec 2016 | Read review
“Higher floors have better views”
  • View from room
  • View from room
 of 5 bubbles DanielZl, 5 Dec 2016 | Read review
“choose bay view.”
 of 5 bubbles 263agustins, 28 Nov 2016 | Read review
“Rooms on the top floors offer sea views”
 of 5 bubbles Tahitianvahine_11, 21 Oct 2016 | Read review
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