It was a lovely experience at Novotel, being the first time in Panamá City. The room was always cleaned with fresh towels daily. The 9th floor gave us an amazing view. Breakfast buffet was delicious and filling. Lobby staff were excellent! Would definitely recommend and would return again in the future.
We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...…
Novotel Panama City. excellent location, outstanding staff. Shoutout to all the staff who were very hospitable and accommodating during our stay. Isabelys- from check in. Maricelda- for her patience in giving us hot water and ice multiple times. Lilia- check out. Yari- our custodian during our stay who maintained our room clean. Thank you.
Free parking was great and check-in was easy with friendly staff. When I arrived at the room, it did smell like cigarette smoke. The room itself was pretty much a generic corporate hotel. The beds were comfortable and had everything you'd need, although the minibar is very expensive. The hotel is in a pretty good location with lots of bars and restaurants nearby. If I was returning to Panama and needed somewhere comfortable to stay, I'd return.
This is my thirds stay at this hotel and it has always been pleasant and aa great experience. Gracias to Misael, Rebecca, Romelia, Maricela and her twin sister Maricelda, Adela and so many more of the staff!!! They are al very welcoming and very attentive. I recommend this stay when you visit Panama (a beautiful country also). The hotel is close to a metro station and so many great restaurants such a El Trapiche. I recommend this hotel without hesitation! Come one an all to PANAMA!!!
Everyone at the front desk is super nice and friendly. Location is in walking distance to restaurants. You can take a cheap UBER from the hotel to Old Town and anywhere else you want to go. Highly recommend!
We were a bit worried to book because of a few mediocre reviews online. However, we were so pleasantly surprised. The staff went ABOVE ABOVE ABOVE and beyond for the guests. Everything was wonferful and you can't get better for your dollar in this area of Panama City. The view, the food options, the location, the ambiance -it was perfect. Also, they have a great breakfast and amazing restaurant indoors and some of the best outdoor options right across the street of the hotel. This was an extra perk!!! We loved the spot and the hotel. No need to look further- if you are in Panama and want to be in a good location in a great hotel that is so affordable- look no further. This really is one of the best options you will find.
Stayed the first 6 nights of my 3+-weeks Panama trip here in December 2021. My Accor status was recognized and I received the upgrade. Staff is friendly and helpful. Corona protocol was followed here. The hotel is very clean. The room was nice, especially the big and clean bed. The linen of the bed was changed every day. The bathroom and the shower were also big. Loved the shower. Only the TV was not working. A bottle of water should be provided for free every day. It does not cost a lot. There was no coffee machine in the room. The fitness room was very small and half of the machines were not working. The air-condition was also not working there. There is no swimming pool in this hotel. The breakfast was quite good. I loved the fruits! The metro station is not far from this hotel. So very easy to get around, or by Uber.…
I didn’t stay at this hotel do you when I arrive at the hotel even even if I had confirmation booking the hotel was closed and they didn’t get any preop notice about it so I had to search for Hotel at the middle of the night without have any help at the end i found one and i had to spend much more money for my stay I sent compliance email to Accor but even still now no one contact me or get any answer for them This is my first time I face with such bud situation
I stayed at this hotel for 2 nights back in February and I had a really nice stay. I was in one of the executive rooms as a treat after travelling around Central America for couple of months. It was very clean and had everything I wanted, bed excellent and pillows just right. Bathroom huge and shower brilliant. I did not have a meal at the restaurant but breakfast was very good. Location great and allowed me to walk safely all over at any time. I had all my laundry done and it was a fair price. Staff were all friendly and helpful, although no one seemed in a hurry. Only negative thing I can say is that there seemed to be no specific opening time on the lobby bar. It was always closed when I checked do I couldn’t get my complimentary drink as an Accor member. Hope that will be fixed if I find myself back in Panama City. And yes, the view from the upper floors is spectacular. …