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Dreams Delight Playa Bonita Panama

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1,294 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Delight Playa Bonita Panama
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Showing 800: English reviews
Forest Park
Reviewed 1 week ago NEW

I will list good, bad & things resort can't control. ALL staff speak and understand English room not ready when I arrived. not till 4;30 Room was nice bed soft shower strong nice views Housekeeping poor, only showed up if forced skipped cleaning room two days. bath linen sparse sand on floor most days. mini bar; web site states restocked...

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Helpful?
2Thank moocoww
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, Thank you for sharing your comments. Management will be addressing with each department the negative comments mentioned and take corrective actions to improve housekeeping service and dining experience. Please know that Management do care for all the guests staying with us and try its best to provide solution to all problems in a timely manner. Hope you visit...

Houston, Texas
Reviewed 1 week ago via mobile

The service at the hotel is horrible!! They don't believe in hospitality at all. The food is bad also ! We are out three of the four nights. They say that they will fill the mini bar every alternate day but that's not true. The mosquitoes is a totally different story.

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1Thank jasdeepl2016
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, thank you for your comments. We are continuously working with our staff team reinforcing service standards, in order to offer the level of service our guests are expecting. Hoping we have an opportunity to have you with us again and give an improved service experience. Sincerely, Ana Raquel Eleta Marketing & Social Media Manager

Reviewed 1 week ago via mobile

The property is beautiful but not well managed. Food is OK but not great. Maid forgets to replace towels even for tips. Prefered club snacks and drinks restocking is done every second day and snacks are always forgotten. VIP lounge has stale sandwiches. And some nature issues as super low tide which exposes the banks for half of the day...

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Helpful?
Thank Elina K
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear guest, thank you for your experience with us. We have shared your comments with each department manager and will take immediate corrective actions on each detail, in order to give our guests the service and product they expect from us. Sincerely, Ana Raquel Eleta Marketing & Social Media Manager

Hoffman Estates, Illinois
Reviewed 1 week ago

Room: The rooms were very nice, except that the cleaning service did not come sometimes. The shower drain didn't work quickly so every two minutes the shower had to be turned off so that the bathroom did not flood. Overall pretty and clearly newly renovated rooms. Great ocean view from our room. Location: This resort is about 45 minutes to...

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Helpful?
Thank kaya_pudlo
econcierge_drpbp, Manager at Dreams Delight Playa Bonita Panama, responded to this review

Dear Guest, thank you for sharing your experience. Glad you liked the rooms. Happy to know you were able to see more of Panama and enjoyed the tours you reserved. Be sure we are taking the appropriate actions to improve every day more the level of service of our staff. Sincerely, Ana Raquel Eleta Marketing & Social Media Manager

Cedar Falls, Iowa
Reviewed 1 week ago

There are some pros and cons that I will attempt to review here. First off, we waited several years to travel to Panama anticipating the opening of a Dreams Resort there. We have stayed at several Dreams Resorts in Mexico and Costa Rica. We enjoy the brand because they offer several a full menu restaurants and they cater to gluten...

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Thank Jessica C
Upper Marlboro, Maryland
Reviewed 1 week ago

The initial entrance into the grounds is a Resort that is well maintained. The inner Atrium not grand, but inviting and comfortable. I reserved a Master Suite which is very spacious and has a gorgeous view of the inner court yard, pool area and Pacific Ocean. However, most of the furniture inside the unit is bamboo and provincial. Would expect...

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1Thank mchamb2605
Dundalk, Ontario, Canada
Reviewed 1 week ago

The room was very clean. The staff are very helpful. They need to have some entertainment at night we were disappointed their was no shows at night and the bar closed at 11 pm every night . We really enjoyed the beef and the seafood fettuccine. I liked that you didn't have to pre-book the a la carte restaurants we...

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Thank Lorraine W
Toronto
Reviewed 1 week ago

My husband and I spent the first week of February here and had a great time! We upgraded to a preferred club suite and felt that it was well worth the $ for us. Food was good - have definitely had better at other all inclusive resorts but we always found something delicious to eat and never felt like we...

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Thank Nielle23
loehmam
Reviewed 1 week ago

I would strongly advise against this hotel. You will leave hungry, bug bitten and frustrated with paying for things that were not followed through on. I went to the website to see what is told is included and what is the real truth. They overpromise and underdeliver in several categories. (See more at the bottom) All of this disappointed me...

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1Thank loehmam
Reviewed 1 week ago via mobile

Where do I begin... let's start with the positive. I traveled with my elderly parents and requested a room close to the activity so they would not have to walk to far. We were put in rooms side by side close to everything. The rooms were beautiful. I have to say the best views I have ever had. The rooms...

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1Thank Heather2929

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
In the unique destination of Panama, guests can experience beaches, rainforest, mountains and city—all from Dreams Delight Playa Bonita Panama. Located on Playa Bonita, the closest beach to Panama City and literally meaning "beautiful beach," Dreams Delight Playa Bonita Panama is perfect for special romantic getaways and memorable family vacations. 11 seaside towers offer 307 luxurious guest rooms and suites with jungle walkways and stunning views. Gourmet a la carte restaurants, bars and lounges are all included our Defined Delights™* vacation concept—where all your vacation essentials are included. Nearby, guests can visit the Panama Canal, Panama City's colonial district, designated a UNESCO World Heritage Site or the largest mall in the Americas. Everyone has their own idea of a Dream vacation, and it can all be found at Dreams Delight Playa Bonita Panama. ... more   less 

Additional Information about Dreams Delight Playa Bonita Panama

Address: Road to Veracruz km 7 | Arraijan District, Panama City, Panama (Formerly Secrets Playa Bonita Panama)
Region: Panama > Panama Province > Panama City
Price Range: RM890 - RM3,189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Delight Playa Bonita Panama 4*
Number of rooms: 307
Reservation Options:
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Also Known As:
Intercontinental Playa Bonita Hotel Panama City
Intercontinental Panama City
Intercontinental Playa Bonita Resort
Playa Bonita Panama
Dreams Delight Playa Bonita Panama Panama City
Hotel Style:
#11 Romantic Hotel in Panama City
#15 Spa Hotel in Panama City
#23 Luxury Hotel in Panama City
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Delight Playa Bonita Panama staff and other travellers.
166 questions
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Questions? Get answers from Dreams Delight Playa Bonita Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the ocean”
 of 5 bubbles r0selark, 22 Mar 2017 | Read review
“We had the junior suite which was "you get what you pay for" - the room was amazing.”
 of 5 bubbles chandralall, 22 Mar 2017 | Read review
“Don't stay here.”
 of 5 bubbles poojasn, 19 Mar 2017 | Read review
“higher is better for view. fun to see all the ships waiting to enter the canal”
 of 5 bubbles moocoww, 19 Mar 2017 | Read review
“5th and 4th floor have the best views. 3rd floor is the main lobby area so 4/5 are not far.”
 of 5 bubbles kaya_pudlo, 18 Mar 2017 | Read review
5 of 5