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Holiday Inn Express Hotel & Suites Alexandria

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111 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Reviewed 13 April 2015

Conveniently located with excellent front desk staff. Would have preferred my room on the top floor instead of first, but there was smoking allowed on the third floor and when I went to look for room change there, it was noticeable getting off the elevator.

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Helpful?
Thank kathleens818
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking the time to comment on your stay with us. I do apologize for or top floor having a few smoking rooms on that floor and you decided against that floor. We do hope you will give us another chance to make it up to you.

Tulsa, Oklahoma
Reviewed 24 March 2015

I try to stay at a Holiday Inn when traveling. I should have known when the man at the front desk was borderline rude to turn around and go elsewhere. We were tired and hungry and just wanted to eat dinner, relax a little, and get some sleep. Like several others mentioned the bathroom could have used a better cleaning...

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Helpful?
Thank shelley511972
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for your comments regarding your stay with us. I do apologize that we failed to meet your standards however your comments do help us with ongoing training and we hope to do better in the future.

Reviewed 16 March 2015 via mobile

They staff was very welcoming from arrival to departure. The cleaning staff was so awesome I could have packed the one lady and taken her home because of her southern charm! I came in for a wedding and everything was minutes away from the hotel. All I can say is a stay and you will not be disappointed!

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Helpful?
Thank ValMarshall
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for your kind comments on your stay. It is always such a pleasure having our guest enjoy their stay with us. If you are in our area again, please don't hesitate to give us a call. We love to see our return guest. Once again "Thank You".

Reviewed 3 March 2015

My children and I are from Biloxi, Mississippi. We previously stayed in Alexandria, La at this hotel and i was very pleased with the customer service and how clean the property was. Our room was in perfect condition and very very clean. I will definitely be recommending this hotel to other friends and family.

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Helpful?
Thank Jamie H
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for taking time to comment on your stay with us. We are very happy that you had an enjoyable stay with us. We hope you will be back to visit us on your next trip to Alexandria.

ODESSA
Reviewed 2 March 2015

Unfriendly male hostess, poor housekeeping services. Very unprofessional when asked to vacuum and change bed linen. Dirty bathtub, had to purchase Clorox bleach-cleanup to clean bathroom and tub prior to my children using it. Expensive stay for poor housekeeping services. A bathroom is a very important aspect of any hotel stay and when that's not clean, It leaves the mind...

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Helpful?
Thank NKOLE
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking time to comment on your stay with us. I do apologize for the issues that were mentioned. We are addressing them. Your comments are how we know where improvement is needed. I hope if you are in our area again you will consider giving us the opportunity to make it up to you.

Baton Rouge, Louisiana
Reviewed 18 February 2015

Stayed a single night at this motel. It was clean, the bed was comfortable and the furnishings seemed fairly new. The complimentary breakfast included hot biscuits, white gravy, egg fold-over and an automatic pancake maker.

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Helpful?
1Thank Charles P
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for taking time to comment on your stay with us. I am so happy that you enjoyed your stay. We do look forward to your next trip to Alexandria

Dallas, Texas
Reviewed 11 February 2015 via mobile

Started the stay with to many chocolate chip cookies set out in the counter for guest then got several good recommendations for dinner. The room was clean, sufficient AC outlets to plug in any equipment you might have. Bathroom was modern and clean. WiFi was strong and the breakfast was satisfactory. No complaints. Wouldn't hesitate to stay again.

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Helpful?
Thank thed3
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for your kind comments. It was a pleasure having you stay with us. We do look forward to your next visit to Alexandria.

Baton Rouge, Louisiana
Reviewed 26 January 2015

I stay at this hotel quite frequently when I travel for business. The staff members are extremely friendly. The room is always clean. After staying at a few other hotels in Alexandria, this is my favorite hotel to stay.

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Helpful?
Thank lsutiger85
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for your kind comments regarding your stay with us. We appreciate you choosing us when you are in Alexandria. We look forward to your next visit.

Reviewed 29 December 2014 via mobile

Let me start by saying the breakfast is delicious, hot and plentiful. So the breakfast lady is fantastic! The other employees are lazy. My husband reported a clogged toilet, so they gave him a plunger and told him to DIY. The guy we checked out with looked like it was a bother for him to leave his smoking break to...

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Helpful?
1Thank Riverdeboz
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you so much for taking the time to respond about your stay. I do apologize for the negative experience you encountered with your stay. This is how we know what areas that needs to be addressed and improved upon. It is very nice to know that breakfast and Miss Shirley made a nice impression. I hope that you will...

Lafayette, Louisiana, United States
Reviewed 8 December 2014

Upon arrival we were greeted by the front desk which they were very pleasant and welcoming . My issues started in our room. We stayed on the first of three floors.The counter top in the bathroom had makeup from a previous guest and was very dusty.I wiped it all down . The desk had food crumbs on the pull out...

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Helpful?
1Thank Desiree H
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking the time to comment on your stay. I am very sorry that you didn't enjoy your stay with us. Your comments are the way that we know where improvement is needed. I hope you will give us the opportunity to make it up to you when you are in Alexandria again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Alexandria LA Hotel Near Popular Attractions and Businesses You will enjoy a relaxing stay at the Holiday Inn Express Hotel and Suites of Alexandria, Louisiana, conveniently located three miles from Alexandria International Airport (AEX). Lodging at our Alexandria Airport hotel puts you in close proximity to local Louisiana attractions and businesses. The whole family will love staying at our Alexandria Holiday Inn Express which is just three miles from the Alexandria Zoo. After visiting more than 600 animals, immerse yourself in the beautiful, local works permanently exhibited at the Alexandria Museum of Art. Those who enjoy the outdoors can spend time, three miles from this Alexandria hotel, at the Kisatchie National Forest. Are you in town on business? Don't settle for just any hotel in Alexandria when you can lodge at our hotel, conveniently located near Rapides Regional Medical Center, Union Tank, St Francis Cabrini Hospital and Proctor & Gamble. Also, our Alexandria Airport hotel offers 650 square feet of meeting space, so you can host on-site meetings. We also provide copying, faxing, and printing services. Our Alexandria Airport hotel cares for you by offering free high-speed Internet access and a complimentary hot breakfast bar. You can unwind in the Fitness Center or swim in the outdoor pool, and enjoy a good night's rest in our triple-sheeted beds. Call today for our Alexandria hotel's rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Alexandria

Address: 2340 N Macarthur Dr, Alexandria, LA 71303-4219
Region: United States > Louisiana > Alexandria
Price Range: RM501 - RM736 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Alexandria 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Holiday Inn Express Alexandria
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor is quieter. Elevator is somewhat slow.”
 of 5 bubbles ArtGlassEnsembles, 13 Mar 2016 | Read review
“Get a car!”
 of 5 bubbles Cloudman2u, 23 Jan 2016 | Read review
“Be sure to check windows on the first floor.”
 of 5 bubbles Cutiepie787, 19 Jan 2016 | Read review
“We had a room on the second floor, very quiet. We had a Suite, 5 years ago - very nice and roomy.”
 of 5 bubbles johnandmichele2015, 22 Oct 2015 | Read review
“Join the IHG rewards program if you haven't already. You'll frequently get an upgraded room.”
 of 5 bubbles RichardNeal64, 14 Aug 2015 | Read review
5 of 5