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Holiday Inn Alexandria Downtown

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Holiday Inn Alexandria Downtown
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36 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Reviewed 4 days ago NEWvia mobile

Our group had reservations for 6 months in advance. Days before we were to arrive we were moved to a different hotel to make room for a soccer team. We were not even notified by Holiday Inn. No one in our group will use Holiday Inn again. Very poor customer service.

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Thank James L
Reviewed 4 days ago NEWvia mobile

This hotel is one of the worst hotels in the IHG family. If you were to book a room 6 months in advance do not even think that this hotel will keep your reservation because they tend to overbook and then they send you to the Sleep Inn which is not even an IHG owned hotel. The senior management team...

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Thank Richard W
Waskom, Texas
Reviewed 2 weeks ago

The majority of the staff was extremely nice -- especially Abby and Donald in The Levee and Jackie at the front desk. I had difficult experiences with a couple of staff persons. The online Reservation Desk was down and I was instructed to call the Front Desk -- evening shft. The front desk clerk answered the phone and immediately transferred...

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Thank Brenda W
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear Mrs Brenda. First of all I want to thank you for staying at The Holiday Inn Downtown Alexandria. I can assure you the proper managers have been informed of what happened. We hope to see you again in the future Best wishes Richard S

Reviewed 3 weeks ago via mobile

I came to town for business and did not even know where there was down town area. This was one on the nicest hotels in the state. My only issue was with the front desk lady, she appeared that I surprised her when I walked up to the counter and she did not even greet me until I stood there...

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2Thank Ben H
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear Mr Ben. Thank you for staying st the Holiday inn downtown Alexandria. We are so glad you enjoyed your stay with us. Your comments have been brought to the proper personal. ---Best wishes Richard S

San Antonio, Texas
Reviewed 3 weeks ago

My stay here was great! The hotel has modern updated decor which looks amazing. The staff was extremely friendly, helpful and accommodating. Best part of all, they are pet friendly, so it made traveling with my dog easier than ever.

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2Thank beccamays88
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear beccamays. Thank you for staying at the Holiday Inn Downtown Alexandria. We are so happy you enjoyed your stay with us. We are glad to accommodate you and your four legged companion any time. ---Best wishes Richard S

Reviewed 16 March 2017 via mobile

Very nice and very clean. All of the employees were very nice. They were extremely busy the weekend we were there with a convention going on and everything was still organized and orderly. Another plus is that shopping and restaurants are within a very short drive away.

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1Thank Flexsmom2
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear Flexsmom. It was our pleasure to serve you here at the Holiday Inn Downtown Alexandria. We hope to see you again soon Best wishes Richard S

Springfield, Missouri
Reviewed 13 March 2017

I was here for 3 days at a conference. The facility is beautifully remodeled and the beds in the rooms are fantastic. The restaurant is very good. The only thing I noticed is that there is not much cleaning being done in public areas. The public bathrooms downstairs were not clean when we arrived and weren't cleaned during the entire...

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Thank Dede V
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear Ms Dede. Thank you for staying at the Holiday Inn Downtown Alexandria. I want to ensure you the proper personnel have been made aware of your experience. Once again thank you for staying with us and we hope to see you again Best wishes Richard S

Reviewed 9 March 2017 via mobile

My mom and I stayed here when my father was in hospital beside hotel. Very convenient to hospital, room was very comfortable and staff was very helpful and accommodating. Breakfast was very filling also. Will stay here again!

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Thank Stacy M
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear Stacy M. We are so glad we where able to serve you as your family member was in the hospital. We hope to see you again soon here at the Holiday Inn Downtown Alexandria ---Best wishes Richard S

Reviewed 8 March 2017 via mobile

This location is stunning. The front desk clerk said the owners wife decorated. She did an amazing job! Elegant, comfortable, functional. All your traveling needs have been anticipated. I want to pack up the entire room and put it in my suitcase!

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Thank Donna L
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear Miss Donna It was a pleasure talking with you this morning. We are so glad you enjoyed your stay here at the Holiday Inn Downtown Alexandria. We look forward to seeing you again Best Wishes Richard S

Reviewed 6 March 2017 via mobile

We used the Executive King suite for a bridal shower and overnight stay. The living area was extremely roomy - enough for 12 people to sit around, open presents, and visit. The whole room was clean and beautiful. The bed was super comfortable! Also, the rates were reasonable for a room that size. The hotel staff was very accommodating and...

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Thank Emily S
Richard S, Guest Relations Manager at Holiday Inn Alexandria Downtown, responded to this review

Dear Ms Emily S We are so glad your bridal party enjoyed your stay here at the Holiday Inn Downtown Alexandria. It was our pleasure to serve you and your party. Thank you and we hope to see you again soon Best Wishes Richard S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Levee
The Levee
Cuisines: American, Cajun & Creole, Contemporary, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the brand new Holiday Inn Alexandria - Downtown in the heart of Alexandria, Louisiana. The hotel is five city blocks off of Interstate 49 resting on the banks of the Red River. The Holiday Inn Alexandria - Downtown is Alexandria's premier full service hotel. We have THE LEVEE restaurant, Southern Heritage Bank branch and Body Tao massage, yoga and hair studio. The hotel has 13,000 sq. feet of meeting space and is attached to Alexandria Riverfront Center; which can accommodate larger groups. Enjoy the revitalized downtown entertainment district of Alexandria within a few steps of the front door. The hotel is centrally located between Shreveport and Baton Rouge off of I 49, a little over three hours NW of New Orleans, and less than an hour South from historic Natchitoches along the Cane River. Please enjoy Body TAO which includes a yoga and massage Studio, as well as a beauty salon. Dine in THE LEVEE restaurant and enjoy a specialty southern cocktail. Or sit in the mall area of the hotel and enjoy a cup of Coffee or one of our signature Coffee Specialty drinks from the Coffee Corner. The hotel also has a gym, pool, and laundry room and we are a pet friendly hotel, so bring your best friend and spend some quality time in the dog park adjacent to the hotel; For the business traveler we are centrally located and no more than five minutes from all major industry in Alexandria Pineville. ... more   less 

Additional Information about Holiday Inn Alexandria Downtown

Address: 701 4th Street, Alexandria, LA 71301 (Formerly Holiday Inn )
Region: United States > Louisiana > Alexandria
Price Range: RM480 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Alexandria Downtown 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Alexander Fulton Hotel And Convention Center
Alexander Fulton Hotel Alexandria
Alexandria Holiday Inn
Holiday Inn Alexandria Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Alexandria Downtown staff and other travellers.
1 question
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Washington DC, District of Columbia
4 months ago

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Questions? Get answers from Holiday Inn Alexandria Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 5th floor all the way on the end and our view of the church across the street with the sunset was gorgeous. Loved it!”
  • Church across the street from front of hotel
darlincarlyn, 16 Feb 2017 | Read review
“Wonderful view of historic churches from South side of hotel and equally interesting view from upper floors of Red River and Civil War forts”
michaelP2189MS, 18 Jan 2017 | Read review
“The higher floors, on the riverside, are the best.”
veldoza, 27 Dec 2016 | Read review
“I stayed on the 6th floor and had a lovely view of the River.”
margol997, 9 Dec 2016 | Read review
“Rooms on the Riverside are quieter”
bwnatchitoches, 6 Dec 2016 | Read review
5 of 5