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Baymont Inn & Suites Alexandria

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247 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Alexandria
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Showing 246: English reviews
Alexandria, Louisiana
Reviewed 20 October 2016

Went there for 3 o'clock pm to check in NO rooms were clean nor available the desk person stating that three housekeepers called off. We just wanted to relax from traveling from home which is Dallas Texas, Around 5 o'clock pm the desk person called my phone stating that they have a room available she I didn't offer to accommodate...

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Helpful?
Thank Latonya W
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. I would like to sincerely apologize for the issues that you experienced upon arrival. Please contact me if you would like to discuss this further.

Lafayette, Louisiana
Reviewed 18 October 2016

I thought it was comfortable, my wife and son stayed till 11am I left at 8:30am, she said there were some ppl out in the hallways and looked a little shady, and during the night some ppl got loud and were doing some drugs and talking loudy.

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Thank Megan S
Alexandria, Louisiana
Reviewed 17 October 2016

Nice and quiet hotel, much improvement over the last Baymont Inn I stayed at. Centrally located. Staff was very nice. Price was reasonable compared to other 3-star hotels.

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Thank williamgU3631MD
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback and kind words! We hope you will stay with us again in the future when you're in the Alexandria area.

Dallas, Texas
Reviewed 17 October 2016

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Thank 539charleyt
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Elk Grove, California
Reviewed 16 October 2016

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Thank kellygD3626YX
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Abbeville, Louisiana
Reviewed 12 October 2016

Ended up having to switch from a two bed room (nonsmoking) that smelled like dirt....literally, and had a roach in the bathroom.....to a smoking king bed room that also smelled terrible AND the tub would not drain until hours later.....also did not have any face towels available until later in the day when they were done washing them.....and then they...

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Helpful?
Thank brookel713
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. I apologize for the issues that you experienced during your stay with us. We are currently undergoing renovations and hope that if you are in the Alexandria area again you will come by and give us a chance to exceed your expectations!

Houston, Texas
Reviewed 11 October 2016

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Helpful?
Thank cindye114
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Tzur yitzhak
Reviewed 3 October 2016 via mobile

The place is currently under renovation, but they still charge you for the full price. there were stains everywhere on the floor, many doors where open and you could see messy rooms behind them, all the ice and vending machines were broken. The window was stuck and there was a terrible smell in the room. It seems like the place...

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1Thank Oz-frenkel
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. We are currently under renovations, and while we try to keep that away from our guests' view as much as possible, it is sometimes unavoidable. Our windows do not open to ensure the safety of our guests, and I do apologize that your room was not as fresh as is our standard.

Hallsville, Texas
Reviewed 30 September 2016

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Thank williammB154GE
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Houston, Texas
Reviewed 28 September 2016

the room smelled like mold and you could tell it had water damage. the lamps were rusted along with all the vents. It was a terrible looking location, you hd to go to another building to eat breakfast. Overall it was the most disgusting place.

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Helpful?
Thank Erika M
Kim V, General Manager at Baymont Inn & Suites Alexandria, responded to this review

Thank you for your feedback. We are currently undergoing renovations to our property, and for this reason our continental breakfast had to be served in our Convention Center. Our Breakfast Corner is now open again and we have a hot breakfast every morning inside our hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Baymont Inn & Suites Alexandria

Address: 2301 N Macarthur Dr, Alexandria, LA 71303-4220 (Formerly Sai Hotel & Convention by Magnuson-Alexandria)
Region: United States > Louisiana > Alexandria
Price Range: RM301 - RM457 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Alexandria 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Baymont Inn And Suites Alexandria Hotel Alexandria
Baymont Inn Alexandria
Alexandria Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Alexandria staff and other travellers.
4 questions
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Questions? Get answers from Baymont Inn & Suites Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only way to get a good room is to not stay here!”
  • desk chair
  • No fitness room
  • stains on sheets (second day)
  • mildew on shower curtain
  • mildew on shower curtain
  • rusted hinges on bathroom door
  • rust on lampshade
  • top of lampshade....ewwww!
 of 5 bubbles LALady16, 27 Apr 2016 | Read review
“Dont bother staying here!!!!”
 of 5 bubbles carriek888, 26 Jun 2015 | Read review
“The top floor is generally the quietest area. You do not have to listen to others walking around!”
 of 5 bubbles CTinAR, 23 May 2015 | Read review
“Be prepared for the 200 dollar required hold.”
 of 5 bubbles crystall321, 28 Apr 2015 | Read review
“All are good spots”
 of 5 bubbles ByronR129, 27 Jul 2014 | Read review
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