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Hampton Inn Augusta

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Traveller (33)
Room & Suite (26)
Videos (1)

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About

#1 of 9 hotels in Augusta
Location
Cleanliness
Service
Value
New in 2012. Margaritas' Restaurant on property. Large fitness room. Minutes to State Capitol and offices.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Wifi
Indoor pool
Heated pool
Breakfast buffet
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Business
Hotel links
Special Offer:Price Match Guarantee
604Reviews5Q+A45Room tips
Traveller rating
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Martin M wrote a review May 2015
Annapolis, Maryland232 contributions67 helpful votes
We first stayed here several years ago, just after they opened. We were delighted then and we continue to like the freshness of the location, how quiet it is even though its just off the highway, and the friendly staff. After a long day drive to our summer cottage (and on our return trip) it is always nice to know there is pleasant and comfortable lodging awaiting you. This is one of the few hotels that actually provides two chairs, a very desirable feature for a couple who likes to chat at the end of the day. The only criticism I had on our most recent visit was that the breakfast was very ordinary; the eggs were over done and they served no breakfast meat even over the weekend. Perhaps we hit an off morning as previously we had noted about the excellent complimentary
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Date of stay: May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 22 Jul 2015
It's so nice to hear from some of our "regular" guests and I'm sorry our breakfast was not up to par that day. We try to vary the offerings so no consecutive days are the same and sometimes no meat is offered. Thanks for your review, hope to see you next time you visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wendy L wrote a review May 2015
11 contributions16 helpful votes
We enjoyed our stay here. The location was convenient to freeway and restaurants, but quiet. The facility seemed new and in excellent repair. The breakfast room was the largest and nicest I've experienced in a chain hotel. I would definitely recommend this hotel.
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Review collected in partnership with Hampton
Date of stay: May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 22 Jul 2015
Thanks for taking the time to write a review for our hotel. We appreciate the kind words and hope to see you again when you visit the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc Jr C wrote a review May 2015
St-Prosper, Canada4 contributions
Recently stayed at Hampton Inn Augusta Maine. Very good hotel, excellent breakfast, very quiet. Plenty of shops located nearby, restaurants too. Idela for getaway with wife and/or kids for shopping. 40 minute drive to Freeport outlets.
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Review collected in partnership with Hampton
Date of stay: May 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 22 Jul 2015
Thanks for reviewing our hotel. We are glad you found it convenient to the places you wanted to go.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Buckeye82 wrote a review May 2015
Hampton, New Hampshire119 contributions48 helpful votes
Stayed here with family and was pleasantly surprised at how attractive this hotel is. Nice furnishings and color scheme. Super friendly staff. Breakfast has many options including oatmeal with dried fruit and slivered toasted almonds. Complimentary coffee tea cocoa available in lobby all day and night. Neutrogena products in bath. My only complaint is the number of lights in the room at night which made it hard to sleep: thermostat panel (draped socks over it), microwave clock (sweatshirt draped), doorway to hall (rolled towel base of door), flashing smoke alarm/sprinkler head (no fix) .. It resembled the cockpit of a car with all the lights...but we managed.
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Date of stay: April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 22 Jul 2015
Thank you for the review. We appreciate your business and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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slarson127 wrote a review May 2015
Dover, New Hampshire303 contributions154 helpful votes
Location, cleanliness, condition ,service, parking and safety are key factors when rating a hotel. This Hampton Inn is excellent in all of these. I recently spent three days on a business trip and enjoyed the stay. I wish i had time to use the exercise room and indoor pool because both appeared new, clean and welcoming. Sometimes additional cost is worth it!
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Date of stay: April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 20 May 2015
That is a great title "The Gem of Augusta". I might have to steal it. I'm delighted you found The Hampton Inn excelled in all the important areas for a hotel.Thanks for taking the time to write a review and thanks for choosing our hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ashep2 wrote a review Apr 2015
Mount Sterling, Kentucky97 contributions13 helpful votes
I spent a couple of nights here while in Augusta during a business trip. I was late checking in and the night manager was excellent. He could tell I was warn out and offered me 2 bottles of water and asked if I needed anything. The bed was very comfortable and the location is easy on / off from I95. I will definitely stay here again when I come back to Augusta.
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Date of stay: April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 20 May 2015
We're pleased that you found your experience at our hotel comfortable and convenient. We look forward to hosting you again the next time you are in Augusta.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lori W wrote a review Apr 2015
North Waterboro, United States1 contribution
This was my first stay and it won't be the last when I am traveling to Augusta on business. Very happy with all aspects of the experience. The room was very well appointed with beuatiful linens and a duvet cover that is washed for every guest. That is not typical in other hotoels I have stayed in. Staff were very friendly and went out of their way to be helpful, asking if I needed any recommendations ofr dinner and calling my room within mitutes of check in to make sure I was happy with my room. Excellent experience. This is now my first choice for a hotel!
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Review collected in partnership with Hampton
Date of stay: April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 20 May 2015
Lori, Thanks for taking the time to review our hotel. All Hampton Inns wash the duvet cover after every guest so you can feel confident whenever you stay at one of many Hampton Inns across the country. We have a great attentive staff who want nothing more than to ensure you have a great stay. Looks like we were able to do that for you. We appreciate your business and hope to see you again. Gordon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Renee F wrote a review Apr 2015
Windham, United States1 contribution
This is a nice hotel; on the newer side and very clean. They provide a friendly staff, complimentary breakfast and free wifi. Adjacent to a Margarita's restaurant, so that was an added bonus! We enjoyed our brief stay.
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Review collected in partnership with Hampton
Date of stay: April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 20 May 2015
Renee, Thanks for your review. I'm glad you enjoyed your stay with us. Gordon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tracy B wrote a review Apr 2015
Nova Scotia, Canada5 contributions2 helpful votes
I loved this hotel, the girl on the desk was SOOO nice and accommodating. Very close to the I95 for travelers like us, its a fairly new property and is nice, clean and modern, The breakfast was great, couldn't ask for much more!
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Date of stay: March 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 16 Apr 2015
Tracy, Thanks for the glowing review, we are happy you and your family had a good time while staying with us. Gordon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelly E wrote a review Mar 2015
Portland, United States1 contribution4 helpful votes
Room was very clean but I encountered two staff members at the front desk who were not welcoming or friendly. I paid cash for my room but my card that I used to reserve the room and was told would NOT be charged WAS charged and took several days to reimburse me and talked to three different people to do that. Not very happy.
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Review collected in partnership with Hampton
Date of stay: March 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Gordon C, General Manager at Hampton Inn Augusta
Responded 16 Apr 2015
I want to apologize if you felt you were not treated in a friendly or welcoming manner. We have a very good group of people, but sometimes we make mistakes. I will definitely follow up with the staff to be sure this doesn't happen in the future. Regarding your debit card, we never charged it. We did put a hold(authorization) on the funds until checkout, which is standard practice in hotels. So when you paid cash in the morning, the authorization continued to hold the funds. Some banks hold for up to 10 days without a charge posted against it. Instead of manually taking the cash out of the ATM, the hold could have been released by just leaving it on your card. I'm sorry we didn't catch it and explain it better while you were here. Once we got your bank info we were able to call them and release the authorization in a few hours. Thanks for your business and thank you for taking the time to review us on Tripadvisor.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 604 - RM 896 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMaineAugusta
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HAMPTON INN AUGUSTA: See 599 Hotel Reviews, Price Comparison and 63 Photos (ME) - Tripadvisor