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Doubletree by Hilton Hotel Annapolis

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978 Reviews from our TripAdvisor Community

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Showing 972: English reviews
Reviewed 9 August 2015 via mobile

On a business trip for two weeks and was really looking forward to staying at the Doubletree. It was close to work and close to shopping. When I checked in as a Gold Hilton Honors member I was not told of the benefits of my membership. The service was not friendly and as soon as i stepped into the elevator...

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Helpful?
Thank trice w
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear Trice W: Thank you for notifying me of your visit to the DoubleTree Hotel. I am very disappointed in your review and would like the opportunity to discuss the issues regarding your stay. I agree, we should have inquired why you were departing earlier than scheduled and addressed your concerns. If possible, please forward your contact information and I...

Newtown Square, Pennsylvania
Reviewed 8 August 2015

I'm a Diamond with Hilton. I've stayed at this property several times and this time found the staff to be of particular help. Like anyplace sometimes little problems occur, the measure of a hotel is how the staff and management handle those problems and the method used to resolve the issue. I'm not going to go into the specific of...

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1Thank 637,345
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear 637345: Thank you for taking the time to write a review on TripAdvisor for the DoubleTree Annapolis. We very much appreciate your business and recognize as a Diamond member you travel frequently. I appreciate your comments regarding the staff and the efficient way they resolved your issue. It is feedback from our guests that allow us to make changes...

Atlanta, Georgia
Reviewed 6 August 2015

I booked this hotel for one of the families that I work for and the customer service is TERRIBLE. I couldn't make reservations over the phone because the woman on the phone told me "i gotta line of people in front of me so go online to make reservations." The family needed an ADA certified room and you cannot guarantee...

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Helpful?
Thank Jenna D
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear Jenna D: Thank you for taking the time to inform me of your recent frustration in making reservations. I apologize for the inconvenience you experienced. This is definitely not the normal feedback we receive from our guests making reservations. I will speak with the staff members regarding your comments and please be assured that quality service is our first...

Drakes Branch, United States
Reviewed 4 August 2015

It was a wonderful experience for my Husband and I to celebrate my 50th Bladensburg Senior High School Reunion. We thank you for the experience and great food. In the restaurant, I had the crab soup...too good to eat!!! And, even tho it was about closing time, after the first to greet us in the restaurant told us it was...

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Thank Susan M. H
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear Susan M.H.: Thank you for taking the time to write a review on TripAdvisor for the DoubleTree Hotel Annapolis. I am delight to hear that you enjoyed your stay and your dinner in the Ports of Call Restaurant. Thank you for letting us be part of your 50th High School Reunion, we appreciate your business. We wish you safe...

Reviewed 3 August 2015

There's is nothing worse than arriving late to hotel to find that your hotel is overbooked -- which is why people pre-pay in the first place. So, when they also sell the room you've already paid for in advance, it amounts to theft, in my book.I will never come back to this property, and if you're determined to go, be...

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Helpful?
Thank Stultz
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear Stultz: Thank you for taking the time to write a review on TripAdvisor. I am disappointed to learn of your experience and I would like to help you resolve the issue with your reservation. Please email me your name, date of stay, and confirm the hotel property location. My email address is dbrahmbhatt@spirehotels.com. Having this information will allow me...

Schuylkill Haven, Pennsylvania
Reviewed 2 August 2015

If you are a "hotel snob"... Doubletree may not be the hotel for you... as for my husband and I... we give it high marks! Comfy room with fridge and microwave... cuisinart coffeemaker for an early morning start, really nice outdoor swimming pool... but the real credit goes to the staff who could not be quicker to try to meet...

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Helpful?
Thank IreneVWC89
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear IreneVW89: Thank you for taking the time to write a wonderful review on TripAdvisor for the DoubleTree Hotel Annapolis! I am delighted that your stay was everything you wanted in a vacation. I appreciate you recognizing the staff for their friendliness and being helpful. Additionally, I am glad that you enjoyed the amenities of the hotel. We do hope...

Stewartstown, Pennsylvania
Reviewed 1 August 2015

Enjoyed a 2 day stay here while visiting Annapolis. Dave at the front desk was very congenial and efficient. Shuttle service was a big surprise always being within 10 minutes of a drop off or pickup. Drivers and front desk were great in coordinating your drop off and pickups. This would probably be the number one reason we would stay...

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Helpful?
Thank sevenoverpar
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear sevenoverpar: Thank you for taking the time to write an outstanding review on TripAdvisor for the DoubleTree Hotel Annapolis. I appreciate your feedback. Your comments will be shared with the team members. I am delighted that Dave warmly greeted you at check in and that you enjoyed the shuttle service. The shuttle really does help alleviate the headaches of...

Silver Spring, Maryland
Reviewed 29 July 2015

Great place to stay. Wonderful staff and facilities. Shuttle takes you to downtown Annapolis at your convenience! What a wonderful service. Enjoyed the scrumptious and huge buffet breakfast offered, reasonably priced. Can't wait until we return for another enjoyable visit. We really enjoyed the delicious warm cookies offered at the front desk.

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Helpful?
Thank Kent B
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear Kent B: Thank you for the wonderful review on TripAdvisor for the DoubleTree Hotel Annapolis. I am delighted that you enjoyed your stay and I appreciate your comments regarding the outstanding staff service, breakfast in the Ports of Call Restaurant and the shuttle service. The warm cookies are addicting and we would love to welcome your return with a...

prince George, United States
Reviewed 27 July 2015

Attendant provided extra cookie upon our arrival. Made fresh eggs for us as the existing eggs were stale. Notified us of transportation into Annapolis which saved us the parking and hastle of driving into the city. This was a great experience for me and my companion. Thank you.

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Thank Jose A
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear Jose A: Thank you for taking the time to write a review on TripAdvisor for the DoubleTree Hotel Annapolis. I am delighted that you enjoyed your stay and your breakfast in the Ports of Call Restaurant. The shuttle service is a real time saver and alleviates the hassle of driving into Downtown Annapolis and finding a parking space. I...

Media, Pennsylvania
Reviewed 27 July 2015

I stayed here for a business conference and it was just "ok" - The food was below average, and the service in the bar area was just awful , the bartender had an attitude and made if very obvious that he didn't want to be there. The rest of the staff was pleasant but nothing to rave about. The rooms...

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Helpful?
Thank ajmshorty
AnnapolisDoubletree, General Manager at Doubletree by Hilton Hotel Annapolis, responded to this review

Dear ajmshorty: Thank you for taking the time to write a review on TripAdvisor for the DoubleTree Hotel. I am sorry to hear that we did not exceed your expectations during your stay. Your experience in the bar area is troubling and I appreciate you informing me. It is our goal to exceed your expectations with service and I regret...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Doubletree by Hilton Hotel Annapolis features premium accommodations with stylish guest rooms and convenient amenities. Guests of the hotel feel right at home with our comfy beds, complimentary WiFi throughout the hotel, an onsite restaurant with convenient room service, fitness center, pool, and much more. Book a stay at this Annapolis hotel to enjoy all of these great services. ... more   less 

Additional Information about Doubletree by Hilton Hotel Annapolis

Address: 210 Holiday Ct, Annapolis, MD 21401-7001 (Formerly Radisson)
Region: United States > Maryland > Annapolis
Price Range: RM452 - RM944 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Annapolis 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Cheap Tickets, Travelocity and Odigeo so you can book your Doubletree by Hilton Hotel Annapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Annapolis
Annapolis Doubletree
Hotel Style:
#5 Business Hotel in Annapolis
#9 Romantic Hotel in Annapolis
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Annapolis staff and other travellers.
4 questions
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over a year ago
Blaine, Washington

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Questions? Get answers from Doubletree by Hilton Hotel Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the road”
 of 5 bubbles 773ggf, 23 Nov 2016 | Read review
“All the rooms I was in were all very nice”
 of 5 bubbles djinthaburg, 5 Oct 2016 | Read review
“Find another hotel”
 of 5 bubbles kayakgirl75, 4 Oct 2016 | Read review
“Corner rooms are nice, junior suites are quite good”
 of 5 bubbles jbmitchell999, 12 Sep 2016 | Read review
“Ask for a room away from the inter-state and be sure to call for a towel change in the evening if you desire.”
 of 5 bubbles MPGolden, 11 Sep 2016 | Read review
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