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Westin Annapolis

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Westin Annapolis
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805 Reviews from our TripAdvisor Community

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Staten Island, New York, United States
Reviewed 2 days ago NEW

Great find when in town. Super clean, nice rooms great service. Great interaction with staff from the front valet parking: Ryan was super nice, accommodating and informative from the beginning and set the tone for our stay. We would definitely return.

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Helpful?
Thank Larry T
James B, Manager at Westin Annapolis, responded to this review

Hello Larry T, We, the entire team of the Westin Annapolis, would like to thank you for the kind words that you shared regarding your stay and for pointing out our team member Ryan! We will be sure to recognize Ryan for his hospitality at our daily service meeting. We look forwarding to welcoming you back to the hotel when...

Gulf Breeze, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

But once again Denis proved them wrong. Her warm greeting when she saw me brought back all the fantastic memories of the times I spent here. She really went out of her way to see how I've been in the past couple of years but also truly was interested in the answers (either that or she should be in pictures!)....

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Helpful?
Thank James D
About Hotel's Favourite Review
James P, General Manager at Westin Annapolis, responded to this review

Dear James D: Good morning. Thank you for taking your time to respond to Trip Advisor after your visit to the Westin Annapolis. On behalf of our entire team, thank you for your review and kind thoughts. I appreciate and value you incredible comments regarding Denise. She is an incredible member of our Guest Services team. I look forward to...

Reviewed 2 days ago NEWvia mobile

The rooms are as expected for a Westin and the facility is in a decent location. The restaurant, however, is disgusting and the service is fairly bad to very bad. My breakfast experience was a snoeball effect of "never eat here again". I ordered eggs benedict. First one of the eggs was nearly raw (raw egg whites and all). I...

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Helpful?
Thank Meghan R
James B, Manager at Westin Annapolis, responded to this review

Good afternoon Ms. Ryan, Thank you for taking the time to share the positives of our rooms and location along with your critique of your dining experience. I have followed up on property to ensure the conversations had on property with the restaurant manager and front office manager were both alerted and have fulfilled their commitments to you. I hope...

Reviewed 3 days ago NEW

Apparently the front desk staff is inconsistent given other reviews. Fortunately that was not the case here: pleasant welcome, acknowledgement of SPG status, no problem. Nice hotel. Rooms and baby-poo brown halls might need a little wall and ceiling TLC but not a big deal. Housekeeping committed my biggest pet peeve of knocking when the "do not disturb" sign was...

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Helpful?
Thank Dan S
James P, General Manager at Westin Annapolis, responded to this review

Dear Dan S: Good evening. Thank you once again for responding to Trip Advisor after your staff at the Westin Annapolis last weekend. Please accept my sincere apology for the housekeeping team stopping by your room; this is an excellent training topic that I will review at our meeting tomorrow morning. Thank you for the nice comments regarding our FO...

ocean city
Reviewed 3 days ago NEW

Selected this property for our girls getaway - celebrating friends 50th. This hotel is the perfect location for walking, shopping & dining. We went to Fado’s on Friday night, breakfast at Miss Shirley’s and Carpaccio on Saturday night with breakfast at Azure on Sunday. Valet upon arrival was super helpful, front desk very friendly, room service quick and convenient. The...

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Helpful?
Thank iknowoc
James P, General Manager at Westin Annapolis, responded to this review

Dear iknowoc: Good evening. Thank you for taking your valuable time to respond to Trip Advisor with a review of our hotel after your recent trip to Annapolis. On behalf of the entire staff, thank you for your warm comments and kind thoughts. I will certainly pass those on to our operational team. I hope you had a nice opportunity...

Asheville, North Carolina
Reviewed 1 week ago

I expect a bit more out of Westin hotels than this hotel provided. I waited for 15 minutes to check in. There were three people working the front desk- one ignored me for 15 minutes while she talked with employees, another checked a guest in and then ignored me while she made some phone calls. I did finally get checked...

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Helpful?
Thank mattybaugh
James B, Manager at Westin Annapolis, responded to this review

Good morning to our friend from Asheville, North Carolina! Thank you for taking the time to share an honest and just critique of your time with us. Please accept our apologies for not meeting, not to mention exceeding, your expectations during your stay. We pride ourselves on our hospitality and do not like to hear that someone on our team...

Baltimore, Maryland
Reviewed 1 week ago

The staff at the Westin Annapolis hotel were absolutely remarkable from the time we entered until our time of departure. The hotel was very clean and the food prepared by the hotel's chef was awesome. The catering staff as well as the engineering team were very attentive to the needs of their customers. I would definitely visit this hotel again!

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Helpful?
Thank arrealj
James P, General Manager at Westin Annapolis, responded to this review

Dear Arrealj: Good afternoon. Thank you for taking your time to write a Trip Advisor review after your visit to the Westin Annapolis. Our team appreciates your kind comments and we are very happy you were able to enjoy the city of Annapolis. Thank you for your business as well. I am happy that our Catering and culinary team was...

Reviewed 2 weeks ago

It was a wonderful over night stay. The hotel was very clean, parking was easy. All of the employees we meet were very friendly and knowledgeable of hotel. Easy to get to elevators. Surrounding stores close to hotel. Shuttle service also available. Party rooms were clean and nice. There is also a bar and TV viewing available. Room are clean.

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Helpful?
Thank Kathryn L
James P, General Manager at Westin Annapolis, responded to this review

Dear Kathryn L: Good afternoon. Thank you for taking the time to respond to the Westin Annapolis after attending Nathaniel Gross 50th Birthday Party Gala. I appreciate your business and thank you for completing a Trip Advisor review. Furthermore, I am very happy that you were able to experience the hotel and enjoy the City of Annapolis. Have a wonderful...

Fort Lauderdale, Florida
Reviewed 2 weeks ago via mobile

Was in town for an event and this was my first time at a Westin hotel. Everyone was very polite and helpful. The hotel offered a lot of amenities including exercise clothing and shoes to rent(wow). Our experience vas very pleasurable and we will definitely stay there again when in town.

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Helpful?
Thank sherryelder
James P, General Manager at Westin Annapolis, responded to this review

Sear Sherryelder: Good afternoon. Thank you for taking your valuable time to respond with a Trip Advisor review after your stay at the Westin Annapolis last weekend. Thank you for your nice comments as well as your business. I am glad you enjoyed the Westin Fitness Gear Lending program. Please know I will review your comments in our daily operations...

Beltsville, Maryland
Reviewed 2 weeks ago

I was there for a birthday event and I must say from the time I pulled up all the way until I left I knew it was worth the travel. I didn't do valet parking; however, I was able to park in the garage without have to park far or feeling uncomfortable. Where I parked was near the elevator and...

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Helpful?
Thank jonelle2will
James P, General Manager at Westin Annapolis, responded to this review

Dear jonelle2will: Good morning. Thank you for taking your valuable time to respond to Trip Advisor after your weekend trip to the Westin Annapolis in late February. On behalf of the entire staff, we appreciate your candid review and thank you for your business. I am happy that you and your family enjoyed Annapolis as well as the birthday event...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Azure
Azure
Cuisines: American, Bar, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more   less 

Additional Information about Westin Annapolis

Address: 100 Westgate Cir, Annapolis, MD 21401
Region: United States > Maryland > Annapolis
Price Range: RM806 - RM1,625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Annapolis 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Westin Annapolis Hotel Annapolis
Annapolis Westin
Hotel Style:
#2 Green Hotel in Annapolis
#6 Business Hotel in Annapolis
#8 Family Hotel in Annapolis
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Questions & Answers

Here's what travellers have asked, with answers from Westin Annapolis staff and other travellers.
3 questions
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Falls Church, Virginia
over a year ago
Savannah, Georgia
3 months ago
Washington DC, District of Columbia
over a year ago

See all questions (3)

Questions? Get answers from Westin Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Middle floor easy to get elevator.”
 of 5 bubbles 760kathrynl, 6 Mar 2017 | Read review
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 of 5 bubbles tonytigerjaz, 27 Sep 2016 | Read review
5 of 5