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BEST WESTERN Annapolis

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431 Reviews from our TripAdvisor Community

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Showing 414: English reviews
New York State
Reviewed yesterday NEW

We got a room for one night in the lower of the two buildings, the heat didn't work which was a problem in January. The maintenance man couldn't do anything for us so we were moved to a different room. The beds were pretty well used, so I hope you like a soft bed if you stay. Breakfast was good,...

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Helpful?
Thank NYTriper
Saint Leonard, Maryland
Reviewed 1 week ago

Very nice just needs to fine-tune details and equipment of in room refrigerants! It was very insulting that the hotel has made just services and accommodating problems as far as in room refrigerator being available to you

Review collected in partnership with Best Western
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Helpful?
Thank 819virginiac
BW A, Guest Relations Manager at BEST WESTERN Annapolis, responded to this review

Dear Guest, We would like to apologize for any issues you may have had during your last stay with us. We will make sure let our maintenance department know about issues regarding the in room refrigerator, and have these problems rectified immediately. We hope that you will consider staying with us again in the future and provide us with another...

Takoma Park, United States
Reviewed 2 weeks ago

My first time at a BW. I've always thought of BW as a mid-range type of hotel. Overall, I was pleased with the service and the hotel. For a health minded person like myself, the continental breakfast offered fewer healthy options than I would have liked. But it's not a deal breaker. The hotel was clean, appeared to be well...

Review collected in partnership with Best Western
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Thank victorfU9469RE
BW A, Manager at BEST WESTERN Annapolis, responded to this review

Dear Guest, We would like to thank you for staying with us and completing a survey on our property. Your words are a inspiration to us all at the hotel to keep giving exceptional service to our guests. I would also like to thank you for pointing out what you would like during breakfast and we will be considering a...

Doylestown, United States
Reviewed 3 weeks ago

I was completely disappointed with my stay at this hotel. The staff were not helpful or knowledgeable during my entire stay at this hotel. Upon arrival to the room, I was taken back by the décor and the odor in the room. The bathroom fixtures seemed rusty and the bathtub was peeling away. I also had to clear out several...

Review collected in partnership with Best Western
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Helpful?
Thank Timothy D
BW A, Guest Relations Manager at BEST WESTERN Annapolis, responded to this review

Dear Timothy, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are very sorry for any inconveniences you may have faced during your last stay with us. Your satisfaction is important to us and we will be using the...

NY
Reviewed 5 December 2016 via mobile

When we arrived, the parking lot was empty--I can understand why as our room was underwhelming to say the least. There were mystery splatters on the one of the bedskirts, the sheets were dingy and grayish, and worst of all, it reeked of cigarette smoke. There are lots of other hotels in the area; stay at one of those.

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1Thank Bertsy K
BW A, Guest Relations Manager at BEST WESTERN Annapolis, responded to this review

Dear . Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Randolph, New Jersey
Reviewed 28 November 2016

We stayed here for a weekend for my college reunion. The hotel was conveniently located on Riva Road right off of US-50/US-302/I-595 and was close to the satellite parking for the football stadium. The hotel has 3 buildings - 2 where the rooms have outdoor access and 1 where the rooms have indoor access. We stayed in the indoor-access building...

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Helpful?
1Thank Joseph J
BW A, Manager at BEST WESTERN Annapolis, responded to this review

Dear Guest, We would like to thank you for staying with us and completing a survey on our property. We are so happy that your family enjoyed our full hot breakfast in the morning. If you book further in advance, you can request what type of room and where you would like it to be. We hope that you will...

New York City, New York
Reviewed 19 November 2016

The room Was too expensive and wasn't clean. For the price, the room wasn't fit at all. The bed sheets were dirty and the towels were also dirty. I expected best western to be a good hotel to stay but my experience was dissatisfying and I will not be staying at any best western again

Review collected in partnership with Best Western
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1Thank 699ranah
Cleveland, Ohio
Reviewed 19 November 2016

Stayed there for two nights and enjoyed it. The room was clean and comfortable. Nice queen bed, a table, a chair, microwave, coffee maker. Free breakfast was not much to choose from but you can get tea or coffee, a bagel with cream cheese, cereal, yogurt and hardboiled eggs. Free! Really liked that you do not have to go through...

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Helpful?
Thank Daniel F
BW A, Manager at BEST WESTERN Annapolis, responded to this review

Dear Guest, We would like to thank you for staying with us and completing a survey on our property. We are so happy that you have such nice things to say about our property. We hope that you will stay with us again on your next trip to Annapolis. Sincerely Daniel Spry Assistant Manager

Tampa
Reviewed 16 November 2016

The Annapolis BW Property has been a mainstay for my visits to Maryland. Its central proximity to Baltimore, Washington DC and Southern Maryland provides ready access via RT 50, RT 301 and I 97 to the larger urban centers, the Eastern Shore, Southern Maryland and Annapolis without all the congestion of a city. The hotel location provides a wide variety...

Review collected in partnership with Best Western
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Helpful?
Thank James B
BW A, Manager at BEST WESTERN Annapolis, responded to this review

Dear Guest, We would like to thank you for staying with us and completing a survey on our property. Your words are a inspiration to us all at the hotel to keep giving exceptional service to our guests. We hope that you will stay with us again on your next trip to Annapolis. Sincerely Daniel Spry Assistant Manager

Camp Hill, United States
Reviewed 7 November 2016

Although the location of this property is actually very good if you do not mind being outside of the downtown area, the hotel itself left much to be desired. The in-room wifi was extremely slow. The water in the shower could not be regulated. The phone in the room did not work (just went to fast busy whenever I tried...

Review collected in partnership with Best Western
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Helpful?
Thank Tonya F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Annapolis

Address: 2520 Riva Road, Annapolis, MD 21401
Region: United States > Maryland > Annapolis
Price Range: RM369 - RM1,032 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Annapolis 2.5*
Number of rooms: 151
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Also Known As:
Best Western Annapolis Hotel Annapolis
Annapolis Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Annapolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only for an overnight stay”
 of 5 bubbles marief709, 20 Oct 2016 | Read review
“when possible: ask for upgrade, at least room will be bigger”
 of 5 bubbles whirefox, 18 Oct 2016 | Read review
“The building we were in did not have an elevator. For anyone with mobility issues, be sure to ask for a ground floor room.”
 of 5 bubbles Carolrife, 2 Oct 2016 | Read review
“loud small old stink”
 of 5 bubbles 352jacquelinea, 24 Sep 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles crturboguy, 6 Sep 2016 | Read review
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