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DoubleTree by Hilton Hotel Boston - Andover

1,320 reviews
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Traveller (149)
Room & Suite (47)
Pool & Beach (11)
Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“sports bar”(21 reviews)
“front desk”(88 reviews)
“room service”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Boston - Andover
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,320)Write a Review
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Traveller rating
594
416
159
64
29
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594
416
159
64
29
Show reviews that mention
All reviewssports barfront deskroom servicedouble treefamily weddinghotel restaurantvery nice hotellittle priceybeds were very comfortablebusiness tripnice stayandover areaindoor pooloff the highwayfitness centercharactersboston
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1 - 5 of 1,262 reviews
Reviewed 2 days ago

Attended a family wedding here and staff was very friendly and helpfull. Characters Bar needed more staff to handle the large crowd. Breakfast restaurant was quick, good selection and friendly staff. Room was clean and the hotel reasonnably quiet with the large crowd.More

Thank OKbelair56
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded yesterday

Thank you for sharing your review with us! Our staff works hard to make sure each guest feels right at home during each visit. Thank you for your feedback on our Characters Bar. We are pleased you enjoyed your stay overall! We look forward to...More

Hotel's Favourite
Reviewed 30 November 2017

I know this review is long overdue. We took a last minute, 1 night trip to get away for a birthday. The hotel surprised us with some goodies in the room. The check in experience was great, staff is friendly and efficient. The entire hotel...More

Thank Robert S
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded 3 December 2017

Thank you for sharing your review with us! It is fantastic to hear you enjoyed the birthday get-a-way stay at our hotel. Our entire team takes pride in our newly renovated property, and we strive for nothing but memorable experiences! We look forward to your...More

Reviewed 1 week ago

Staff and breakfast were great. Bed wasn't that comfortable but rooms were nice and clean. Bar was ok but they didn't gave enough staff working while we were there so we waited 10 minutes for a drink.More

Review collected in partnership with DoubleTree by Hilton
Thank MMSS
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded 1 week ago

Thank you for taking the time to share these experiences with us. It is disappointing to hear that your bed wasn't comfortable, and that it took a little longer for you to get your drink, however I'm delighted you found our staff to be great...More

Reviewed 2 weeks ago via mobile

Used to stay there for business (over 15 times over the last 4 years). The hotel is now a Hilton Double Tree (was a Wyndham before). Most of the previous staff remains and the service is still good. The hotel was refurbished over the last...More

Thank JXTrips
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - AndoverResponded 1 week ago

Thank you for choosing to stay with us! Thank you for your feedback! We look forward to your next visit with us.

Reviewed 2 weeks ago

Returning again for yet another fabulous New Year’s Eve Event at the Doubletree-Hilton. Things we loved. Beds are ever so comfortable!! We had a king size room, so we loved the set up. Shower had outstanding hot water! One thing that Double Tree is famous...More

1  Thank CMC_2012
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$132 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$132 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (149)
Room & Suite (47)
Pool & Beach (11)
Dining (9)
Hotel & Grounds (152)
Bathroom (19)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
voltairef1
1 September 2017|
AnswerShow all 2 answers
Response from Michael B | Reviewed this property |
I mirror the previous persons answer in that I would contact the reception desk about that.
0
Votes
Alice S
24 November 2016|
AnswerShow all 2 answers
Response from BuyfromPaul | Reviewed this property |
I'm a Diamond member so it's included. Breakfasts are usually inexpensive if you had to pay and well worth whatever the nominal charge is.
2
Votes
Jyothi H
18 July 2016|
AnswerShow all 4 answers
Response from Nicole J | Reviewed this property |
Please forgive the delay. I don't recall seeing a shuttle as we had a rental. Again my apologies!
0
Votes
Room Tips
"Quiet rooms are in back away from Highway noise."
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"Higher floor"
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"If you want a balcony ask for one at check-in. There is some road noise from 93 in front rooms."
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"I like rooms on higher floors away from the elevator. It is quieter"
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