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DoubleTree by Hilton Hotel Boston - Andover

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DoubleTree by Hilton Hotel Boston - Andover
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1,196 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Boston - Andover
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Showing 1,153: English reviews
Emirate of Dubai, United Arab Emirates
Reviewed 12 June 2015

Been on a business trip. In a nutshell: I can't fault the staff for anything. Friendly, respectful, court - you name it. Everybody I dealt with was just great. WiFi was free, but did not work each afternoon, when it bowed to over use, I guess. The facility itself had the scent of an aging Hollywood diva who should not...

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Helpful?
Thank Guido K
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

I want to personally thank you for sharing your thoughts on your stay with us.We work diligently to ensure our facilities and and services are well maintained and we try our hardest to provide not just good value, but comfortable and friendly accommodations. It is regrettable to hear that there were certain aspects of your visit that did not meet...

Breda, The Netherlands
Reviewed 11 June 2015

Hotel is nice, with good bar, restaurant and gym. The rooms are specious enough and clean, though feeling perhaps a bit dated. I like the breakfast, with many USA hotels giving very basic breakfasts, this seems bit more choices than average.

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1Thank Marcel V
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

We truly value each and everyone of the reviews we receive. It is always important to hear how our guests are feeling and what they think. We are very appreciative of the time you took to share your thoughts and we look forward to welcoming you back again the next time your travels find you in Andover. Hope to see...

Bonita Springs, Fl
Reviewed 11 June 2015

My main 'gripe' with Wyndham hotels is that there are no safes in the rooms. this means carrying valuables around with you... The Wyndham Hotel in Atlanta is the only hotel where I have been robbed! (no safe!)... I do not choose to stay in Wyndham hotels for this reason... however we stayed here for a Bat Mitzvah reception being...

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2Thank valsone
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Feedback from a frequent traveler such as yourself is very valuable and helps us realize what we can do to better service our guests. We appreciate your comments about the in room safes as it is reviews such as these that have put safes on the plan for the upcoming renovations. We take all of our comments and suggestions seriously...

Boston
Reviewed 8 June 2015

We stayed here for 2 nights during some home renovations. The staff were very friendly and helpful. The room (2 doubles) was basic, perhaps a bit dated, but clean & spacious. The beds were not the most comfortable, but for 2 nights it was fine. I was a little surprised that there was no mini fridge as I thought this...

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Thank sayok
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for all of your valuable feedback! We truly appreciate hearing from an experienced traveler such as yourself. We hope you will decide to stay with us again and hopefully you will be able to experience our restaurants, pool and other amenities. We hope to see you again soon.

Westford, Massachusetts
Reviewed 31 May 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank 205denisec
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Brattleboro, Vermont
Reviewed 29 May 2015

I'm not that picky about hotels, and it was a decent place to stay, but there were a few things that could be improved to make the stay just a little more welcoming. I was there to be in a wedding so my appearance was fairly important. The lighting in general wasn't great, but especially the light in front of...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank timgallagher88
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your review of our hotel. We appreciate your suggestion regarding the lighting and will bring it up to our Engineering Department at our next meeting to see what can be done to improve the lighting in the guestrooms. We truly value feedback that helps us improve in areas that our important to guests. We hope you will...

Skowhegan, Maine
Reviewed 27 May 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank R7407AIwilliamb
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Lyon, France
Reviewed 27 May 2015

Review collected in partnership with Wyndham Hotel and Resorts
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Thank arnaud k
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

New Jersey
Reviewed 24 May 2015

Stayed here for a wedding in May and found this hotel to be very average. The hotel lobby and rooms were very clean which is always my top priority but the first thing I noticed when I walked into my room was the badly stained rug. If that was changed this hotel might have gotten an extra point. All told...

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Thank gene2461
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your feedback. We were sorry to see the "ok" rating as we strive for much better than that. We would like to apologize that there was a stained carpet in your guestroom and assure you this is not a common issue at this hotel. If given another chance we are sure your next review of this hotel...

Christchurch, United Kingdom
Reviewed 22 May 2015

Large comfortable rooms, free wifi. Everything you might expect at a business hotel. About 40 minutes outside of Boston, so if you don't have transport and wish to explore the city you will feel a bit isolated. Breakfast was reasonable (buffet) but I could not understand why it cost 17 USD one day and the same breakfast cost 11 USD...

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Thank 52stella
Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover, responded to this review

Thank you for your review. We truly appreciate the feedback we receive from a reviewer who travels as often as you. We wanted to explain that the difference in price for the breakfast would've been $11 for the continental breakfast and $17 for the full breakfast. We apologize if that was not explained correctly. We hope you will come again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff

Additional Information about DoubleTree by Hilton Hotel Boston - Andover

Address: 123 River Rd, Andover, MA 01810-1029 (Formerly Wyndham Boston Andover)
Region: United States > Massachusetts > Andover
Price Range: RM633 - RM1,142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Andover 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Wyndham Andover Hotel Andover
Andover Wyndham
Hotel Style:
#3 Business Hotel in Andover
#3 Family Hotel in Andover
#4 Romantic Hotel in Andover
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston - Andover staff and other travellers.
4 questions
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4 months ago
8 months ago
Pittsburgh, Pennsylvania

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Questions? Get answers from DoubleTree by Hilton Hotel Boston - Andover staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel offers a pre-check in room choice. It was nice to be able to pick my room before I arrived.”
 of 5 bubbles CMKNY, 26 Nov 2016 | Read review
“top floor is best to ensure that it will be quiet”
 of 5 bubbles TripEnthusiast2, 18 Oct 2016 | Read review
“They have some balcony rooms which are a nice bonus in good weather.”
 of 5 bubbles Davewbrown007, 16 Oct 2016 | Read review
“pick a room with a balcony”
 of 5 bubbles Miked7575, 6 Sep 2016 | Read review
“Some rooms have a balcony if you like to sit outside (although you'll need to drag out the desk chair).”
 of 5 bubbles cdpcdp, 8 Aug 2016 | Read review
5 of 5