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Holiday Inn Express Acme-Traverse City

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155 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Canton, Michigan
Reviewed 11 September 2016 via mobile

This is the first time I stayed at a holiday inn for some time. Everything I excepted from they was up to standard. Good breakfast, friendly staff, clean. Only thing I would warn is the beds are firm. Had a hard time sleeping the first night. Second no problem. But if you sleep on a softer bed, be warned

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Helpful?
Thank Jeff H
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear Jeff H, Thank you for your review. We are happy to know we met your expectations of what a Holiday Inn Express should be. We are sorry you had trouble sleeping the first night but are glad the second night was better. We appreciate you sharing your comments with future guests. Thank you again! Sincerely, Jennifer General Manager

Cleveland, Ohio
Reviewed 7 September 2016

Stayed here Labor day weekend. Room rates were quite high for a Holiday Inn Express but I guess that's what you get on a holiday weekend in a resort area. Staff was nice. Breakfast was decent but just the usual stuff. Place was reasonably clean. I could set the fan on the AC to run continuously for background noise. I...

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Helpful?
Thank pmp1960
IHGService, Guest Relations Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear pmp1960, Thank you so much for your review of our hotel. We are pleased to know you liked the service you received from our staff. We would like to apologize for the challenges you had with our Internet services and the condition of your room and amenities was not to your liking. We take our guest comments very seriously...

Muskegon, Michigan
Reviewed 23 August 2016

We spent a Friday night in this hotel that was really close to Traverse City. The hotel is about 6 miles out of Traverse City and located close to the Turtle Creek Casino. The front desk staff was very niceand our accomidations were great. We were on the third floor and could tell it was recently remodeled with brand new...

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Helpful?
Thank mrf1153
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear mrf1153, Thank you for the wonderful review! We are pleased you enjoyed your stay, from the front desk staff at check in to our breakfast experience the next morning. The housekeeping staff takes great care in making sure that everything looks new. We hope to see you the next time you are visiting the Traverse City area! Sincerely, Jennifer...

Louisville, Kentucky
Reviewed 11 August 2016

Very good location and the entire staff was very friendly and helpful. My room was clean, but the carpets need upgrading. There is adequate parking and the location is good. It is only a few minutes to Traverse City and you do not have to deal with traffic most of the time. There are a lot of good restaurants close.

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Helpful?
Thank Denny R
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear Denny R, Thank you for the review. We are pleased you enjoyed your stay with us, especially the location and friendly staff. Our guest room carpet is something we know needs upgrading and are planning to replace after the summer season. We hope to see you the next time you are in the area. Sincerely, Jennifer General Manager

Stow, Ohio
Reviewed 8 August 2016

Selected this location due to positive prior experience. Rate was excessive, but we understood this was high season and a weekend. Room was small and dated. Location was showing wear and not as clean as I would expect. Poor area dirty, chair in front of hotel broken, breakfast area sloppy. Guest service was indifferent. Had a late night issue with...

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Helpful?
2Thank RSR44224
IHGService, Guest Relations Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear RSR44224, Thank you for taking time to share your experience with us and for staying with us. I do regret that we were unable to meet your expectations with our room rate, room size, cleanliness of the hotel, breakfast items served and level of customer service received. We take comments such as these very seriously and would like to...

Orlando, Florida
Reviewed 30 July 2016

I stay in Holiday Inn hotels fairly frequently and the best part about them is that they are consistent this hotel was no different... They are always clean, have friendly staff and most of the time are a good price! This is great if you are going to be spending time in Traverse City it is close enough that you...

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Helpful?
Thank Chuck B
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear Chuck B, Thank you for the review and your loyalty to our brand. We are pleased to know we met your expectations of what a Holiday Inn Express should be. That is the great thing about our hotels, you always know what you are getting. Thank you again and we hope to see you on your next trip! Sincerely,...

Sylvania, Ohio
Reviewed 24 July 2016 via mobile

We decided to go off the main strip in Traverse City since we would be visiting and going downtown. They had us in a room that over looked the bay which was a surprise. The room and hotel were very clean. The staff was very accommodating and friendly. When we go back, we will be staying there again. Tip- ask...

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Helpful?
Thank Todd K
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear Todd K, Than you for the review! It was our pleasure to have you as our guest and we so happy you enjoyed your stay with us. Although we are not right on the water, we so still have rooms with a great view of the bay like yours did. We look forward to your next visit! Sincerely, Jennifer...

Howell, Michigan
Reviewed 14 July 2016

Appears to be clean, great location, adequate parking. However I do question the overall cleanliness of the rooms, I spoke with a housekeeper and asked her how many rooms she is assigned to clean per day...she said "19" rooms!!! The average in the industry is some where between 10-16 rooms per housekeeper. 19 rooms is outrageous. Also I don't like...

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Helpful?
Thank WC G
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear WC G, Thank you for your review and for choosing to stay with us while visiting the area. We are pleased that you that you enjoyed your stay, especially our location. I understand how you may feel like 19 rooms is a lot for one person to clean, but that is not typical everyday and the housekeeping staff works...

Zurich, Switzerland
Reviewed 22 June 2016 via mobile

Far from the city, good for business, short stay and piece of mind. Very clean, good service provided by front desk, good breakfast. Par with what you expect from the chain. The location is somehow the only drawback since there is not that much to do around it.

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Helpful?
Thank Limangezen
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear Limangezen, Thank you for the review! It was our pleasure to have you as our guest and we are pleased your stay was everything you expected from the brand. Although there is not much within walking distance, we are only 5 miles from Downtown Traverse City and a very short drive to Turtle Creek Casino. Sincerely, Jennifer General Manager

Norwalk, Ohio
Reviewed 21 June 2016

The hotel staff is very friendly and they went out of their way to make sure we were more than happy with everything. They gave us free bottles of water when we asked about water. There is a very small beach across the road from the hotel. We sat outside and watched the sunset over the bay every night. They...

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Helpful?
Thank FLSTCWCB
Jennifer H, General Manager at Holiday Inn Express Acme-Traverse City, responded to this review

Dear FLSTCWCB, Thank you for the review! The staff is one major part that makes this hotel great and we are so pleased we exceeded your expectations. We have a great view of the bay from the front of the hotel, which is perfect for watching a Northern Michigan sunset. We hope you visit us the next time you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just 5 miles from Cherry Capital Airport and Downtown Traverse City, the Holiday Inn Express Hotel & Suites of Traverse City is your best choice in Traverse City. You ll find the things that are most important whether you re here for business or pleasure. Whether you re coming to Traverse City for business or just for fun, your room at the Holiday Inn Express Hotel & Suites of Traverse City is your personal retreat. Amenities such as high-speed internet, plush towels, and luxurious bedding mean every night is a great night. And start each great day with our Express Start Hot breakfast as well as our 24 hour coffee service. You can take a dip in our recently re-surfaced indoor pool and spa, as well as enjoy our workout room with a spectacular view of our countryside. And when it s time to dine you can choose from an eclectic group of area restaurants. The best of Traverse City is waiting for you at the Holiday Inn Express Hotel & Suites of Traverse City. ... more   less 

Additional Information about Holiday Inn Express Acme-Traverse City

Address: 3536 Mount Hope Road, PO Box 177, Acme, MI 49610
Region: United States > Michigan > Grand Traverse County > Acme
Price Range: RM370 - RM1,133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Acme-Traverse City 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Acme-Traverse City Hotel Acme
Holiday Inn Acme
Acme Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Acme-Traverse City staff and other travellers.
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Questions? Get answers from Holiday Inn Express Acme-Traverse City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, bay view”
 of 5 bubbles keasons, 20 Oct 2016 | Read review
“its just a little off the Hiway enough to make it right the front of the hotel faces the Bay”
 of 5 bubbles tsivia, 17 Oct 2016 | Read review
“would stay here again and late arrivals can still enjoy the pool area, it is open to 11PM”
 of 5 bubbles 730peggyc, 14 Oct 2016 | Read review
“Ask for front view”
 of 5 bubbles 532billq, 13 Sep 2016 | Read review
“Tower rooms are nice if you want a suite.”
  • View from Tower Suite 201 Bedroom
  • View from Tower suite 201 living room
 of 5 bubbles Z221BNmartinp, 12 Sep 2016 | Read review
5 of 5