We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa Santo Domingo

Save
Share
3a Calle Oriente No 28 A, Antigua 03001 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$184
View deal
Free cancellation until 27/08/21
Reserve now, pay at stay
Official Hotel
Expedia.com
US$184
View deal
Free cancellation until 27/08/21
Reserve now, pay at stay
Hotels.com
Travelocity
eDreams
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1958)
360
Panoramas (39)
Room & Suite (450)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Casa Santo Domingo
Updated 02/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 100 hotels in Antigua
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
In 1979 UNESCO declared the colonial city of La Antigua Guatemala as a World Cultural Heritage Site turning it to a recognized treasure of exceptional value before the eyes of the world. In the XVII Century, the Convent of Santo Domingo was one of the largest in America and in 1773, the earthquake of Santa Marta almost totally destroyed it. In 1989, the project known as Casa Santo Domingo was developed with the primary objective of rescuing the vestiges of the Convent and Temple buried under tons of rubble. Hotel Museum Spa Casa Santo Domingo progressively emerged where each corner is a page lost in time that joins others to form a beautiful chapter of the great book of our history.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Historic Hotel
Languages Spoken
English, Spanish
2,334Reviews34Q+A100Room tips
Traveller rating
  • 1,805
  • 343
  • 101
  • 36
  • 49
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
dguthrie2 wrote a review 6 Apr
Tyler, Texas108 contributions67 helpful votes
This hotel is very romantic and picturesque. We visited near Valentine's day. The service and COVID-19 protocols were great. The rooms are very spacious with a ton of character. We were not impressed with our couple's massage package. I recommend additional training for the masseuses. We felt extremely safe.
Read more
Date of stay: February 2021
Location
Service
Sleep Quality
Helpful
Share
Esteban Morales wrote a review 6 Apr
Guatemala City, Guatemala53 contributions6 helpful votes
+1
I don't even know how to describe the bad experience we had during our stay in Casa Santo Domingo. The check-in process was slow, unfriendly and they even demand a Q. 1,000.00 deposit during your stay, something I've never experienced during a 5 star stay around the globe. Second, the room. The minute me and my partner walked through the door we felt scammed and lied to. We found dead bugs on the carpet, bird poop and used sugar packets on the terrace furniture, it felt like someone hadn't cleaned that room in at least a couple of weeks. The mini bar smelled like someone died inside and was clearly not working correctly even though the light and temperature settings were set correctly and it was plugged in. Next, the Buffet line in the morning, clearly the breakfast was not included with the rate and the wait time was 45 minutes for us to be seated, thankfully we found cheaper and much better alternatives at walking distance from the hotel. For a $220.00 a night stay, I feel like we were entitled to a better service than this, not sure if it's the high season, the lack of staff or just pure negligence but I can guarantee that you can find cheaper alternatives in Antigua with much better service and room quality than this overpriced hotel. As a Guatemalan, I feel ashamed of even recommending this place
Read more
Date of stay: March 2021
Location
Service
Helpful
Share
Ian D wrote a review Feb 2021
Brattleboro, Vermont382 contributions97 helpful votes
We decided to splurge for 3 nights while in Antigua. We were pleasantly surprised with our luxurious complimentary upgrade to a magnificent suite! The staff is super friendly and professional . Everywhere we go there are old artifacts mixed with modern art and we’ve signed up for 60-minute massages in the spa here. They are taking Covid precautions seriously and to the extreme, as is everywhere we visit here. We are asked to sanitize our hands upon entering every restaurant, store and hotel even though it was determined long ago that Covid is not transmitted on surfaces; better safe I guess. We took a cab to the Sanyo Domingo facility on the hillside nearby. It is “connected” to this facility but the restaurant on the hill has spectacular views. A person can also spend hours touring the art exhibits and there’s zip lining and a playground, all surrounded by art and incredible views. The food is EXCELLENT! A little pricey for Guatemala but well worth it. We shared spinach and beef ravioli in lemon-butter sauce, roasted eggplant, tomato and mozzarella with greens in a smokey tomato sauce, affogatto for dessert and the best I’ve ever had!!!
Read more
Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Gerardo García, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 25 Feb 2021
Thank you for choosing Casa Santo Domingo to stay while visiting La Antigua. We are pleased to know that you had time to enjoy our different services and that you had such a good experience. We hope a future visit is included in your plans.
Read more
The Captain wrote a review Feb 2021
Hermann, Missouri2 contributions1 helpful vote
Hotel Casa Santo Domingo stands above the rest in the beautiful city of Antigua. As you can probably tell, Antigua is one of my favorite cities, and this hotel is the main reason I try to visit each time I am in Guatemala. I have stayed on multiple occasions so I can attest to the consistency in both quality and service. As you pull into the hotel, you will find complimentary , safe and secure parking in a garage off street. This also allows for entry into the hotel during a rain storm without getting wet. At the entrance to the hotel, and every other entrance, you will find someone taking temperatures and a hand sanitizer station. They are doing as much as can be done to prevent the spread of Covid and it is clear throughout the operation. As you walk from the parking garage to the hotel, there are historic artifacts, world class art of Guatemalan origin and some high end boutiques. At the front desk you will be greeted by friendly and helpful staff that speak both Spanish and English. The prices may be higher than average for Antigua, but are very fair, and if deciding comes down to a small amount, splurge. Even a basic room here will be a treat as it allows you to enjoy the wonderful grounds and garden that includes a pool. Every room I have stayed in has had a good bed, a great shower and a wood burning fireplace. Even the basic room has plenty of space and many have a couch. The suites are all amazing and a few of them make waking up a joy with a choice of Wet'/dry Sauna, Rainfall Shower and whirlpool tub. If the room I stayed in this trip wasn't the best, I don't know what would be in that room. Mine had two patios, one with a great view of the volcano, patio loungers and a whirlpool tub, and the other led directly to the spa. There was a separate room with a dining table that could double as an office as well as the bedroom that had a living area with couch, chairs and an wonderful fireplace. To top it off, one entire side was glass doors with views of the volcano and fancy remote controlled blinds. Again, even without the money for a suite, this is the place to stay. The grounds are unbelievable. It is an actual museum built to highlight the traditions and art of the Guatemalan culture and is filled with beautiful plants, trees and flowers. There is a large courtyard, a wedding or event venue, restaurant, spa, gym, and probably a ton of stuff I've missed. I enjoy just wandering around on a nice day and exploring what's in bloom. There is so much to see on the grounds, I almost forgot about the large pool that is a great place to relax on a sunny afternoon. Every meal I have had has been very good and the service at the restaurant is top notch. It is a beautiful space that allows for plenty of distance between tables. As much as I enjoy eating breakfast at the hotel, another highlight is to visit their sister property El Tenoder del Cerro to enjoy a great meal. Breakfast is my favorite, but lunch was just as good this trip and a little bit warmer which was nice. If you are lucky, you'll be treated by a show from the volcanoes. If you'll be visiting Antigua and are considering Hotel Casa Santo Domingo, I would suggest calling them and asking which room would be best for you!
Read more
Date of stay: February 2021
Value
Location
Service
Room Tip: Call and ask questions about individual rooms!
See more room tips
1 Helpful vote
Helpful
Share
Response from Gerardo García, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 19 Feb 2021
Thank you so much for taking the time to write your wonderful and detailed review and for letting us know Casa Santo Domingo is your favorite place to stay in La Antigua. This past year has been very uncertain and we are working very hard to continue serving our guests so it’s great to know that you found consistency and quality in our service. Thank you.
Read more
Keshy wrote a review Feb 2021
1 contribution1 helpful vote
We spent two nights with my family at Hotel Casa Santo Domingo. What a trip! Service at the hotel was great, wonderful views of the volcanoes and amazing food. I definitely recommend this heavenly place.
Read more
Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Response from Gerardo García, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 15 Feb 2021
Thank you for staying with us during your visit to La Antigua and for your recommendation. We are glad to know you had such a wonderful experience and hope you return soon.
Read more
Previous
PRICE RANGE
US$139 - US$287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa santo domingo hotel antigua, casa santo domingo antigua guatemala
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
130
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Casa Santo Domingo
Which popular attractions are close to Hotel Casa Santo Domingo?
Nearby attractions include Casa del Jade (0.5 km), Casa Santo Domingo Museums (0.1 km), and Antigua Foodie Tours (0.2 km).
What are some of the property amenities at Hotel Casa Santo Domingo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Casa Santo Domingo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Casa Santo Domingo?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Casa Santo Domingo?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Casa Santo Domingo?
Conveniently located restaurants include La Bruja, Canela Antigua, and Pistilos Restaurant.
Are there opportunities to exercise at Hotel Casa Santo Domingo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Casa Santo Domingo have an airport shuttle?
Yes, Hotel Casa Santo Domingo offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Casa Santo Domingo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Casa Santo Domingo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Casa Santo Domingo?
The staff speaks multiple languages, including English and Spanish.