The Capilla Lateral was a beautiful venue, the food and service could not have been better. I want to personally thank Roselena and all of the SCD staff for making my 25th anniversary celebration of bring our medical campaign to Peru so special!
The hotel is a perfect getaway to spend with friends and family. We enjoyed our stay, the food, the spa and all the museums and activities the hotel has to offer. We highly recommended when visiting Antigua.
This hotel is about 1 - 1.5 hours drive from the Guatemala Airport. The property is well maintained inside and out. The gardens and hallways are beautiful. Staff are pleasant and always ready to help. Bell staff efficiently took care of luggage on arrival and departure. Check in/out was quick and easy. Reception staff were accomodating. We had a suite in the Spa. It was spacious, nicely decorated, and had a balcony with a nice view of the two volcanoes and the garden below. Bed and pillows were comfortable. Linens and towels were clean and fresh. The room also had a sauna and a jacuzzi tub. We tried in room dining and the restaurant. Food & service were great. Massage and spa were also great. There is a museum on the property with free access to hotel guests. The hotel is within walking distance to the town center and several churches, shops, etc. It is about 2.5 hours drive to Lake Atitlan and 1.5 hours to Pacaya Volcano. We absolutely enjoyed our stay in this hotel. Book as early as possible if you're planning to spend time in Antigua.…
Service has gone down hill. Hotel is still beautiful and staff is friendly but they are not trained (particularly in reception area) they seem new and la king experience and customer service training. Not a 5 star hotel service. They would not even provide a sanitary napkin. They could not solve simple payment questions. We forgot an item and trying to get it back was almost impossible. Had stayed before and service used to be superb. Not anymore. Hope they train their staff so they can remain a five star hotel.
This is my second time at this hotel to do some sales training and the people/service/food/room is simply 5 stars! The town itself is a bonus! I highly recommend a visit to the art museum outside the hotel.
Hotel Casa Santo Domingo is a breathtaking hotel located in the heart of Antigua, Guatemala. The hotel's architecture is a beautiful blend of colonial and modern styles, which gives it a unique and elegant touch. It kept the colonial ruins inside the hotel and provides museum quality for visitors and hotel guests to enjoy. The staff is incredibly friendly and always available to assist guests with any need they may have. The rooms are spacious, well-appointed, and have all the necessary amenities for a comfortable stay. The hotel's restaurant serves delicious food, and the rooftop bar offers breathtaking views of the surrounding area. I was also impressed by the hotel's commitment to preserving the local culture and environment. Overall, I had an amazing experience at Hotel Casa Santo Domingo and would highly recommend it to anyone looking for a luxurious and authentic experience in Antigua.…
This is an excellent resort in a charming old colonial town. The service and food are excellent. The museums on sight made for a nice stroll. The only disappointment was the old Pharmacy Museum was closed the entire time we were there. (3 days) Would stay there again in a second.
The Hotel Casa Santo Domingo lives up to reputation as the most desirable property in Antigua. Whether word of mouth from friends, TA reviews or our taxi driver, all said we made the right choice! We stayed as a couple for 2 nights in early December, and wished we could have stayed longer. (The room we wanted when we booked the property was unavailable for the weekend, so we had to stay at another hotel for the weekend) . The property is very popular so be sure to make your reservation early. We were treated very well at check-in and we were offered an upgraded room for a very reasonable uncharge, which we agreed to . The room featured an additional sitting room with fireplace, couch, chair, TV, dining table and mini-bar. The other attached room, (the bedroom) featured a king size bed, large safe in the cabinet with a second tv, and a large whirlpool tub in the corner of the room complete with a third smaller tv to be watched from the tub. There was a separate double sink bathroom with large shower. There was a large wooden door to close the bedroom "window" off from the living area, if you wanted to have privacy from the front room. There was no coffee maker but every morning they set out a tray outside the room to be shared by the rooms in the area, featuring coffee, hot water and breakfast cookies. The grounds are awesome. So much history, artwork and sculptures. We toured the onsite museum, stopped at the on-site chocolate shop and decided that we would have all our meals at the hotel restaurant. Breakfast was included in our rate and they had one of the biggest buffet spreads you ever saw. Included in the buffet was an omelette and papusa station. The pool and hot tub were wonderful, (pool was very refreshing and warm enough to swim in December). The mornings were cool as well as the evenings, and we would be wearing jackets, however in the afternoon, with the sun shining, we were able to sunbathe and swim in the pool. The restaurant is wonderful, service staff excellent. The restaurant had a feeling of upscale dining with reasonable pricing. We will be returning to stay at this property in the future.…
I thought the Hotel Santo Domingo was a wonderful place to stay. We were lucky enough to have 3 nights there. Everything about the hotel was great, the room, the museum ambience, the restaurant, the heated pool, the friendly staff… a great place to stay in the lovely town of Antigua.
Casa Santo Domingo is my go-to in Antigua! It is amazing beautiful. The service and the team are great. It is walkable to everything in Antigua. I will continue to use this as my base when I visit Antigua!
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