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Hotel Museo Spa Casa Santo Domingo

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Hotel Museo Spa Casa Santo Domingo
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1,171 Reviews from our TripAdvisor Community

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Showing 714: English reviews
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Reviewed 3 days ago NEW

Hotel Museo Spa Casa Santo Domingo is absolutely the best hotel that you could ever hold an event. To start off, our brand Marias had a pop up event to sell handbags and accessories in the hotel for a week. It was very easy to set up the venue, thanks to the amazing helpful staffs. Moreover, the food was delicious!!...

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Thank Marias B
Chesterfield
Reviewed 6 days ago NEWvia mobile

Do not miss an opportunity to experience the hotel spa at Casa Santo Domingo! The prices are terrific (my 90 minute Jade stone massage was $90 US). The facility is amazing - all the luxury features you could want in a setting worthy of Mayan royalty and the staff is professional & accommodating. Book in advance if possible because prime...

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Thank tshire
St. George, Utah
Reviewed 1 week ago

Absolutely amazing in every way! The history, the culture the architecture and the details. Felt like a celebrity. Staff was on-point and possibly the most amazing hotel I have ever stayed at. If you have an opportunity, I highly recommend. One huge mistake we made as we visited the area was to stay here first. No other hotel even came...

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Thank danrodgerson
Midlothian, Virginia
Reviewed 2 weeks ago

I had the spring meeting of the Master Pools Guild and it was one of the best meeting we have ever held. The hotel is so unique that members loved it. The service staff were great and had enough for one person at each table for meals. The sleeping rooms were very comfortable with everything you would want including a...

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Thank charlescR5223WM
Fort Worth, Texas
Reviewed 3 weeks ago

Our mission group of 22 came here for dinner. The food and atmosphere were amazing. We walked the grounds before and after dinner, beautiful. Nice place for a wedding. There was lots of room for everyone to enjoy and the plants added to the beauty.

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Thank watfordSouthlake_Tx
Reviewed 4 weeks ago via mobile

I've stayed here three times in the last seven years, and they never disappoint. I spent four days and three nights at the hotel March of 2017, the rooms are unique, and the grounds are beautiful. The restaurant is incredible, the breakfast buffet is outstanding. We had several lunches, and dinners, all of the meals were great. My wife spent...

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2Thank Jose C
Reviewed 4 weeks ago

This property is stunning! From the street view you could never tell what is behind the walls.When you enter from the street this place goes on for blocks inside! Its has amazing plants and art throughout the hotel. Going to the rooms it almost feels like you are going back in time. The rooms are fairly old but well kept....

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Thank Jason B
POrdonez, Gerente at Hotel Museo Spa Casa Santo Domingo, responded to this review

Thank you for your review and recommendation. We are pleased to know you enjoyed La Antigua, your stay at Casa Santo Domingo and our services. Hope you come back.

Reviewed 4 weeks ago via mobile

The food is exquisite is walking distance from restaurants the plaza and points of interest. Stayed there for a week and had a wonderful time. You could visit the museum at no charge as long as you stayed there.

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Thank Chpsuy
POrdonez, Gerente at Hotel Museo Spa Casa Santo Domingo, responded to this review

Thank you for your review, it's very nice to know you enjoyed your stay.

London, Canada
Reviewed 4 weeks ago via mobile

I really wrestled with where to stay in Antigua for this trip; there are so many charming and interesting historical hotels peppered throughout the city. Ultimately I decided on Hotel Museo Casa Santo Domingo because it seemed to offer so much more than any other hotel in the city: a good location, expansive grounds, several on-site museums, a beautiful pool,...

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2Thank Kodachrome_Dreams
POrdonez, Gerente at Hotel Museo Spa Casa Santo Domingo, responded to this review

Thank you so much for your taking the time to write such a complete review, for choosing Casa Santo Domingo to stay during your visit to La Antigua and for your observations (which we value very much) since they have helped us improve our service thru the years. We hope you return soon.

A TripAdvisor Member
1 review
Reviewed 17 March 2017 via mobile

Even though being a local in the country, the hotel surprised me with a very poor service. I wanted the best for my girlfriend, but just got disappointed. At the service desk the didn't advise about the pool included in the 5 star hotel and charged us twice from different credit cards. For check in we had to wait 30...

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Thank A TripAdvisor Member
POrdonez, Gerente at Hotel Museo Spa Casa Santo Domingo, responded to this review

Thank you for taking the time to write your review. We regret not having had the chance to give you more information in order to make your stay comfortable. We strive to provide excellence, and hope we will have the opportunity to serve you again as you deserve. If you consider a future visit to Casa Santo Domingo, pls contact...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Museo Spa Casa Santo Domingo

Address: 3a Calle Oriente No 28 A, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: RM484 - RM1,554 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Museo Spa Casa Santo Domingo 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Casa Santo Domingo Hotel Antigua
Casa Santo Domingo Antigua Guatemala
Hotel Style:
#2 Business Hotel in Antigua
#2 Family Hotel in Antigua
#3 Spa Hotel in Antigua
#9 Romantic Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Museo Spa Casa Santo Domingo staff and other travellers.
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Questions? Get answers from Hotel Museo Spa Casa Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It does not matter they are all very good.”
charlescR5223WM, 6 Apr 2017 | Read review
“Ask for a room that overviews once of the gardens”
J7886ULjasonb, 23 Mar 2017 | Read review
“You should book a room with access to the spa.”
431fitos, 10 Mar 2017 | Read review
“Make sure you have A/C, especially during March and April or if your room is below the ground”
, 7 Mar 2017 | Read review
“We liked room 3 for added privacy. Bring food/drinks - has a bar fridge but no kitchen and no shop up there.”
  • private patio
  • private bed swing
  • private hot tub.
Tanya1111, 21 Jan 2017 | Read review
5 of 5