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Casa Encantada

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Casa Encantada
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243 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Mysore
Reviewed 1 week ago

Excellent boutique hotel within easy walking distance town centre. Efficient, very friendly and helpful staff. Good sized, well furnished rooms, very clean. We had breakfast in the lounge where a fire was lit for chilly early mornings - really good. Owned by large hotel 3 mins walk away where you could go to use restaurant, pool, childrens' play equipment -...

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Helpful?
Thank martin_jrf
Fernando X, Gerente at Casa Encantada, responded to this review

Dear martin_jrf, Thank you so very much for your comments. We are so proud of our team since we meet your expectations as you deserve. We hope that you visit again our Casa, we'll be more than pleased to be at your service again. Sincerely,

Red Wing, MN
Reviewed 1 week ago

This is a wonderful neat place to stay. The room was small but very nicely decorated, large comfortable bed, ceiling fan, and large screen TV. The hotel desk staff were bi-lingual and very accommodating (including arranging for transportation to/from Guatemala City airport). Breakfast was included and we could of had the buffet at the affiliated hotel across the street; however,...

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Helpful?
Thank dougbK9316SJ
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Guest, We are so glad that you've enjoyed your stay with us so much. Please feel free to visit us again in a near future, our team will make your stay as comfortable and pleasant as you deserve. Warm wishes,

Bonita Springs, Florida
Reviewed 2 weeks ago

Very nice amenities, delicious breakfast and friendly, helpful staff. Room was a little small and we had to climb on 5 large rocks set in water to get to our room (which was a bit strange and would not work for anyone who is at all unsteady).

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Thank suzannel181
Fernando X, Gerente at Casa Encantada, responded to this review

Dear suzannel181, Thank you so much for sharing your comments regarding your most recent stay in our little and cozy Casa. We hope that you come back to visit us again soon! Warm wishes,

San Francisco, California
Reviewed 3 weeks ago

Very pleasant and relaxing stay, especially for the price. The breakfast was delicious and served up on the roof which was beautiful and a great way to start the day. Reception was helpful. No complaints.

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Helpful?
Thank paul_t_fagan
Fernando X, Gerente at Casa Encantada, responded to this review

Dear paul_t_fagan, Thank you for sharing your opinion with our team at Casa Encantada, we are so glad that breakfast at our rooftop was a great way to get started, we hope that you come back soon! Sincerely,

Jupiter, Florida
Reviewed 4 weeks ago

So, I arrived (traveling alone) and was put in a room near the street. I asked to move and was put in another room on the street (supposedly quieter) I went for a walk and decided to ask for a mother room not on any street. After a few minutes on the computer, they found me a room inside the...

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1Thank dkgcmeam
Fernando X, Gerente at Casa Encantada, responded to this review

Dear guest, We are so glad that you are coming back! Thank you so much for your preference, we really hope to be at your service again, we'll make sure you have a pleasant stay as you deserve. Warm wishes,

Beaver Dam, Wisconsin
Reviewed 1 February 2017

Nice place n the very walkable side of town. Helpful staff of whom Maria has been with the hotel Antigua complex and here for around 40 years! You can enjoy the great sun terrace here and have breakfast or go to the Porta Antigua if you with for the buffett. Try both and see what you like better. .You also...

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2Thank Carlton B
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Carlton B, Thank you so much for sharing your comments regarding your most recent experience at our cozy Casa and the facilities of our sister hotel Porta Antigua. We hope that you visit us again soon, it will be a pleasure to be at your service again! Warm wishes,

Trumansburg, NY
Reviewed 25 January 2017

Lovely place to end my visit to Guatemala. Located in a quieter part of Antigua with a really comfortable bed and a rooftop patio. Breakfast on the rooftop in included in the rate. Expensive for Guatemala but worth the splurge.

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Thank BackpackingNana
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Guest, We are so glad that your stay with us really worthed! Thank you for sharing your experience at our Home. Hope to see you again soon!

Manhattan, Kansas
Reviewed 11 January 2017

Cute, quiet personal hotel with courteous and polite staff. Our room was across from a fountain that has walking stones to the front door... very unique! It was located 4-5 blocks from the main attractions.

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Thank Natalie P
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Mrs. Natalie P, We appreciate very much your review. We are sharing your comments to our team, we really hope that you come back really soon! Warm wishes,

London, United Kingdom
Reviewed 10 January 2017

We have stayed at Casa Encantada multiple times and it is always a wonderful experience. The guest rooms are clean and comfortable, and the staff are extremely friendly and helpful. The hotel location is very central so most attractions and restaurants in Antigua are only a short walk away. We also appreciate having access to the facilities at Porta hotel...

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Helpful?
Thank Lauren B
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Mrs. Lauren, We are so glad that you've stayed here with us multiple times and you've always enjoyed your stay! Your comments really motivate our team to continue to exceed our guests' expectations as they deserve. We hope that you come back really soon! Sincerely,

Panama
Reviewed 10 January 2017

Casa Encantada is a charming boutique type hotel. The hotel has 10 rooms but you can use the facilities (restaurants, bar and pool) of the nearby Porta Hotel, just across the street, so you have the best of both styles. The room was a bit small but spotlessly clean, the bath has all the usual amenities, and the beds are...

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Thank GatKat
Fernando X, Gerente at Casa Encantada, responded to this review

Dear Guest, Thank you so much for taking the time to share your opinion regarding your most recent stay with us. Our team would like to thank for such positive detail, it will always be a pleasure to be at your service, we hope to see you again soon! Sincerely,

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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Encantada is Antigua's newest boutique hotel and exemplifies a small, elegant, understated hotel with the utmost in comfort and personal service. For the convenience of the international traveler, members of the staff are fluent in English, French and Spanish. Located in the historic city of Antigua, Casa Encantada features nine individually decorated guest rooms and a magnificent terrace suite. The breakfast-terrace and bar overlook the flowering gardens and private pool, which are nestled in a courtyard amidst hanging bougainvillea and towering shade trees. ... more   less 

Additional Information about Casa Encantada

Address: 9a Calle Poniente y 4a Avenida sur Esquina # 1, Antigua 03001, Guatemala
Region: Guatemala > Sacatepequez Department > Antigua
Price Range: RM456 - RM1,001 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Encantada 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Casa Encantada Antigua Guatemala
Casa Encantada Hotel Antigua Guatemala
Hotel Style:
#4 Romantic Hotel in Antigua
#5 Luxury Hotel in Antigua
#6 Green Hotel in Antigua
#11 Business Hotel in Antigua
#13 Family Hotel in Antigua
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Questions & Answers

Here's what travellers have asked, with answers from Casa Encantada staff and other travellers.
3 questions
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Questions? Get answers from Casa Encantada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for #6 or #7”
 of 5 bubbles dkgcmeam, 27 Feb 2017 | Read review
“Room #1 was nice, interior view of the pool. Excellent and huge bathroom!”
 of 5 bubbles 990blaiser, 20 Nov 2016 | Read review
“Room 3 is perfect. Room 7 too small”
 of 5 bubbles sergo4982, 5 Sep 2016 | Read review
“Ask for the "paso de agua" or second floor rooms that are more private and apart of street.”
 of 5 bubbles 2evelynr, 11 Aug 2016 | Read review
“Rooms on top floor are a little noisier and a little less private--but have good access to the rooftop.”
 of 5 bubbles CharlyMoragaCA, 17 Jul 2016 | Read review
5 of 5