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El Carmen Hotel

3 Avenida Norte No. 9, Antigua 03001 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (97)
Room & Suite (31)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Carmen Hotel
Updated 28/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#31 of 100 hotels in Antigua
Travellers' Choice

El Carmen Hotel is an excellent choice for travellers visiting Antigua, offering a charming environment alongside many helpful amenities designed to enhance your stay.

As your “home away from home,” the hotel rooms offer a flat screen TV, and getting online is easy, with free wifi available.

Guests have access to 24 hour front desk, a rooftop terrace, and a concierge while staying at El Carmen Hotel. In addition, El Carmen Hotel offers free breakfast, which will help make your Antigua trip additionally gratifying.

Close to some of Antigua's most popular landmarks, such as Cathedral de Santiago (0.1 mi) and Convento de las Capuchinas (0.1 mi), El Carmen Hotel is a great destination for tourists.

Antigua has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Toko Baru, Red Koi, and Restaurante Mulan, which are serving up some great dishes.

If you’re looking for things to do, you can check out Cerro de la Cruz (0.4 mi), Caoba Farms (0.9 mi), or Casa Santo Domingo Museums (0.3 mi), which are popular attractions amongst tourists, and they are all within walking distance.

Enjoy your stay in Antigua!

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Full view
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Rooftop terrace
Baggage storage
24-hour front desk
Laundry service
Coffee shop
Breakfast available
Breakfast in the room
Non-smoking hotel
Sun terrace
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Room features
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Centrally Located
Languages Spoken
English, Spanish
305Reviews7Q+A31Room tips
Traveller rating
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Popular mentions
Olman A wrote a review Nov 2020
3 contributions
I just visit Guatemala for the first time and visit the Colonial City of Antigua! My wife and I stayed at Hotel El Carmen. The Hotel environment was wonderful and all the staff was very friendly and attentive. In addition the Hotel location was very convenient to explore everything around this city. Their breakfasts options were the best... Fruits and orange juice were always included and served before the breakfast was ready. Their coffee was excellent and always freshly brewed. I definitely recommend El Carmen to any visitor.
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Date of stay: November 2020
Room Tip: Just ask for the best rooms available and check them out. Staff is very friendly and helpful
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Response from El Carmen Hotel, General Manager at El Carmen Hotel
Responded 2 Dec 2020
We are so glad to hear that you enjoyed your stay with us, our location in Antigua, coffee and breakfasts. Thank you for your comments!
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Dawn R wrote a review Mar 2020
Houston, Texas61 contributions9 helpful votes
I had the pleasure of visiting Hotel Carmel while stuck in Guatemala after the president shut the borders due to the coronavirus. We are the only three staying at the hotel and these people have been perfect. They serve breakfast in the morning they’re opening the bar at night. They have been kind and courteous and respectful and overly sympathetic to our cause. They slashed the price in half because they know we’re stuck. If I ever get back here I will absolutely visit this place again the city is beautiful and I can’t say more about the staff here.
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Date of stay: March 2020Trip type: Travelled with family
Response from El Carmen Hotel, General Manager at El Carmen Hotel
Responded 19 Aug 2020
Thank you for your comments, we are glad to hear that you had a pleasant stay with us!
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Lars A wrote a review Feb 2020
Helsingborg, Sweden19 contributions36 helpful votes
When we arrived the man i the reception wouldn't let us in until we had paid the fee in full. But as we were unsure about what card to use we needed wi-fi to check the status of our accounts. The man was extremely hesitant to do this. We had to literally swear to pay a.s.a.p. to get the wi-fi password. This was a bad start of our stay at El Carmen, and one that we found rude and unnecessary. Apart from that, the hotel has a great location very close to the heart of Antigua, a good breakfast served on the roof terrance, and a comfortable bed. Our room was extremely small, but this probably varies from room to room.
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Date of stay: January 2020
Response from elcarmenhotel, Director de Relaciones con Clientes at El Carmen Hotel
Responded 16 Mar 2020
Thank you for letting us know about this. We’re sorry you had a bad experience with our staff. We will make sure this doesn’t happen again. We are happy to hear that you enjoyed our location in Antigua and the breakfast served on our terrace.
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samsara10s wrote a review Jan 2020
Newmarket, United Kingdom113 contributions13 helpful votes
This hotel is well located in easy reach of the main tourist areas. Rooms open onto an internal courtyard which can mean it’s a little echoey and noisy at times and the only window in our room was also onto the courtyard so there was no natural light in the room. The room was well equipped and had air conditioning. The bed in our room was super comfy- the best I’ve ever experienced in a hotel. The bathroom was lovely, clean and modern. The shower head was fixed to the ceiling making it a bit tricky to rinse long hair. Breakfast is served on the roof terrace which has a great volcano view.
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Date of stay: January 2020Trip type: Travelled as a couple
Response from elcarmenhotel, Director de Relaciones con Clientes at El Carmen Hotel
Responded 2 Jan 2020
Thank you for your comments. We are glad to hear that you enjoyed our location in Antigua, our breakfast served in the terrace and our rooms, especially our beds. We hope that you had a pleasant stay with us!
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Janekiwi wrote a review Dec 2019
Wellington, New Zealand152 contributions77 helpful votes
Small hotel, authentically furnished, very clean and comfortable with good aircon and wifi. Small outdoor roof terrace where they provide an excellent cooked breakfast at no extra charge as you watch the live volcano puffing away in the distance. Get an inside room if you can - the outside ones suffer from street noise from vehicles navigating the busy cobbled road: earplugs are good. Easy walk to main attractions.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
Response from elcarmenhotel, Director de Relaciones con Clientes at El Carmen Hotel
Responded 2 Jan 2020
Thank you for sharing your experience regarding your stay with us! We are happy to hear that you enjoyed our breakfast served at our terrace.
Read more
US$63 - US$112 (Based on Average Rates for a Standard Room)
hotel el carmen
GuatemalaSacatepequez DepartmentAntigua
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Frequently Asked Questions about El Carmen Hotel
Which popular attractions are close to El Carmen Hotel?
Nearby attractions include Casa del Jade (0.06 km), Casa Santo Domingo Museums (0.5 km), and ChocoMuseo (0.2 km).
What are some of the property amenities at El Carmen Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
What food & drink options are available at El Carmen Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to El Carmen Hotel?
Conveniently located restaurants include La Bruja, Wachuma, and Randy's.
Does El Carmen Hotel have an airport shuttle?
Yes, El Carmen Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at El Carmen Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to El Carmen Hotel?
Many travellers enjoy visiting Iglesia de San Francisco El Grande (0.5 km), Real Palacio (0.1 km), and Casa Popenoe (0.3 km).
Is El Carmen Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.