Hotel Las Farolas
Calle Poniente y 5a. Avenida Sur 9a, Antigua 03001 Guatemala
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US$86
US$80
Free cancellation until 06/04/23
US$86
US$80
Free cancellation until 06/04/23
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About
#25 of 120 hotels in Antigua
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Hotel Las Farolas is an excellent choice for travellers visiting Antigua, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Nearby landmarks such as Arco de Santa Catalina (0.3 mi) and Convento Santa Clara (0.4 mi) make Hotel Las Farolas a great place to stay when visiting Antigua.
24 hour front desk, a concierge, and room service are some of the conveniences offered at this hotel. In addition, Hotel Las Farolas offers an on-site restaurant, which will help make your Antigua trip additionally gratifying. If you are driving to Hotel Las Farolas, free parking is available.
When you’re feeling hungry, be sure to check out Toscana, La Gastroteca, and El Local Antigua, which are some Mediterranean restaurants that are popular with locals and out-of-towners alike.
Should time allow, Cerro de la Cruz, Caoba Farms, and Casa Santo Domingo Museums are some popular attractions that are within walking distance.
Enjoy your stay in Antigua!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Kids stay free
Children's television networks
Airport transportation
Conference facilities
Banquet room
Wifi
Breakfast available
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Highchairs available
Strollers
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Walk-in shower
Complimentary toiletries
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
Contact
Calle Poniente y 5a. Avenida Sur 9a, Antigua 03001 Guatemala
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Car HireSee all Antigua car hire
224Reviews3Q+A25Room tips
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+1
I wish I stayed here for more than just one night but thoroughly enjoyed the grounds and stay. My room had a wonderful view of this jungle oasis located right in the middle of the courtyard. Breakfast was included and it was delicious. I highly recommend reserving a tepee and enjoying breakfast, lunch or dinner right in this oasis. I reserved a teepee and enjoyed a private dinner. It was an unforgettable experience.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
great place, the location is perfect, the staff very friendly also great internet connection, and the hotel have beautiful gardens, the room is spacious, the only thing is the bathroom needs some painting this due the humidity, but in general great place.
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Janick2010 wrote a review Aug 2022
Puerto Viejo de Talamanca, Costa Rica311 contributions79 helpful votes
Arrived about two hours before check-in (1 vs 3) and requested permission to access room, "No". That's ok, not unusual, but it doesn't hurt to try. A glitch in the booking meant we booked 2 rooms for 3 nights. An email had been sent in advance to the OBA. Discussed the issue of departing day early. "No, cannot change". Refused to contact the OBA, refused to edit the payment due at check-in. They know we are leaving early, and can easily open the rooms. They allowed us to park the car. Went away, returned 2:40. One room ready, one not. We gave two credit cards signed two payments for two rooms. Got one key. Went for beers in cafe. At 3:15 given key to second room. Upon entry, a hotel staff is just leaving, having "decorated" the room with Rose petals... One of the single beds has a big red heart, the floor covered with petals and candles--lovely, if you aren't an owner of a travel agency traveling with a new colleague. And you've been waiting 40 minutes to check into the room. We all laugh it off, get funny (if not weird) pictures, and assume it was an effort from the hotel to make nice for error with booking, for delaying the availability of the room, maybe even as a courtesy to a guest who has stayed several times before, sent dozens of guests to their hotel, and is now introducing the hotel to two new colleagues. Then when we return from dinner, a snide comment from the woman at the front desk that it was not intended for us. The remark was better left unsaid and let us believe they made an attempt, rather than confirm they gave us the wrong room, and someone else paid for something they did not get. It does explain the multiple staff outside the room on walkie talkies, though. With a fresh day, and good hopes to reconcile the assorted issues. I approach the front desk. I explain we will leave early, desire refund, she says "No." I explain the second issue of the delay, she explains AGAIN about the cancellation policy. I try to explain, I'm talking about something else. Clearly, my limited Spanish and her limited English is causing confusion. Like a broken record, "No refund". I ask if she's aware what the evening clerk had said to us, She says no. I suggest she might look into it. That evening, the manager approached us and stated he would be offering a refund for the early departure, to expect the credit in 20 days on our credit cards. Plural. Upon returning from dinner, a new desk agent took out a book and asked for our personal information... names, addresses, credit card, passport and more. Neither of us had our passports, but i had mine memorized, my colleague did not. He said he needed photos (all this was provided at check-in). The next morning, we stop at desk to check-out, and to provide passport info. They can't find the book we had written in the night before. Then, they pull out the files for the room (hard copies) and we learn that both rooms were charged to same credit card. AND that the charge had been made 2 days before we actually arrived. There is no indication what they did with the second credit card that was run, no paper copy, though my colleague remembered signing it at check in. It's like the hotel is run by amateurs who invent a new system every shift. On another note, about the hotel property itself. Pretty grounds, Enjoyed the gardens. Young man cleaning the leaves of a potted plant took 45 minutes to do so right outside my room window. Trying to get fresh air with window open, I know it was 45 minutes because that's how long I had to take a nap and get ready to go back out. He was there visible to me/and I visible to him, the whole time. Cleanest damn plant ever. The sink in room wouldn't drain. The plug has no lever, plunge your hand into the toothpaste water to pry the plug with your fingers. Reported and repaired The toilet runs constantly, had to turn the valve on/off each time I used it. The Pull chain sticks to the bobber. Reported and repaired. The TV plays one channel. That might be why the plant is so clean, there was a great movie on TNT that i had turned on just to keep from falling too deep asleep. Tower fan emits a high pitched hum when running. Infiltrated my dreams each night that I was flying... but going nowhere. What frequent traveler doesn't love that?!!…
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Date of stay: August 2022Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Rooms above the dining and near gathering areas are louder than others.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 2 weeks ago
Dear Guest, We thank you for your feedback. It is very important for us that you have a great time during your stay with us. We are sorry for all the confusion and mistakes made. We tried really hard to give you at least one room before check-in time, that is why you only got one key at the beggining. Second key was given at the correct time of check-in. We do have a cancellation policy in place, which is email to you with your reservation details and confirmation so you can read it and if you do not like it, are able to cancel without any charge. We made an exception with you, we are sorry you did not find it pleasing. Please accept our apologies on the room arrangement confusion it wasn't intended to cause more damage to your stay. The TV plays more than 100 channels, sometimes it can get a little tricky because of the two controls. But we are already working on getting the clear instructions in the room for more guests. We got new toilets and new fans for that room and others. We are always working on getting better, so we really appreciate you taking the time to write to us. Greetings from Antigua!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good convenient location, spacious rooms, beautiful garden. Friendly and attentive staff, responded promptly to requests. Breakfast was included, the food was good and fresh. A very safe hotel for a solo traveler. I would definitely recommend staying there.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 17 Oct 2022
Dear Guest, Thank you so much for staying with us. We are very glad you enjoyed your breakfast and felt safe during your stay. We hope to welcome you again very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all, I'm leaving 4 stars, but it's really a 3 star review because an issue I had won't affect more than 95% of people reading this (scroll to the last paragraph to find out). Also, the hotel is really nice so I don't want to bash it. And, of course, I rate businesses in context (price, value, expectations, region, etc.). I stayed here for 5 nights -- the longest I've ever stayed in Antigua. I chose this hotel because of a few reasons, but most importantly 1. the reviews on this website 2. free parking. The hotel itself is beautiful. The window in our room, which opens widely and without any screens, looks out into what looks like a jungle! Picture the opening scene in the movie Apocalypto and you'll get the idea. It was very impressive. I had to work remotely for the first few days, and this was an absolutely perfect location to do so. It was extremely quiet (we were in room #216 at the very end so there was no one walking by). Also, the wifi was fine (that was a big concern before I booked). No issues working for 8+ hours a day, plus we did the online monitored Covid tests as well. The location is pretty good -- it's an extra few blocks, I'd say, from the start of the places you'd want to go (if you're walking down 5th street) but well worth it if you're concerned about street noise or safety or something. I wasn't, but I also didn't mind walking the extra blocks. The last restaurant before you reach the hotel's street is Ni Fu Ni Fi (that helped me remember where we were going). But long story short, it's within walking distance of pretty much everywhere you want to go. (and within a 10-minute walk are little stores that sell snacks, bottled water, liquor, etc., bars, ATMs, good restaurants, local handicraft stores, etc.). Our rate included breakfast and, awkwardly, we ordered it through room service every single morning because we had some late nights. There was a surcharge, but it was very reasonable. The food was absolutely delicious. I seriously miss it even though I've only been home a day. And the service was extremely polite, and we never waited more than 20 minutes. Now for the "issue": Parking. As mentioned, one of the major reasons I booked this hotel was because of the free parking. My girlfriend is from here and was anticipating some family and friends visiting. After landing in Guatemala City, her brother picked us up and drove us to the hotel. We were exhausted from the red eye from LAX. Upon arrival to the hotel's parking lot we were met with a large wooden door that looked like something out of Robin Hood. We pulled in as much as we could but we were completely blocking the street from both sides. Her brother got out of the car, went up to the speaker and explained he was dropping us off and was going to park but the receptionist wasn't having it. Cars and chicken buses from both sides of traffic were honking at us while he pleaded his case. Still nothing. I felt so freaking awkward I crouched down under the car windows so no one could see me. Honk! Honk! Beep! Beep! Literally for more than 5 minutes. All I hear is arguing in Spanish. My girlfriend comes out and talks on the speaker to ask them to open the gate so we can at least discuss the issue in person. More honking. More beeping. How awkward and embarrassing!! They knew we had a reservation but they were nitpicking because her brother wasn't a guest or on the reservation. They finally let us in and we get to the front desk to discuss. Our point: we booked the hotel because it included parking. I wasn't expecting an exact spot #15 or whatever that came with the room, but theoretically we presumed we would have a spot available for people who would like to visit us (one at a time, and infrequently. We weren't trying to take advantage). We only had two people visit us during the entire trip, and they never came up to our room or used any of the hotel's amenities. We actually invited one potential business partner to the restaurant for drinks/snacks then we were going to walk around Antigua with him but before we could leave the gate they told us that it was 1-hour free parking for him because he was at the restaurant but then they were going to charge 10 Quetzales for each hour that he left his motorbike in the parking lot. Their point: the free parking offer was for registered guest's vehicles only, and the reason was (mostly) for safety concerns. Our rebuttal: You know very well this hotel is mostly for international visitors or upper-class Guatemalans who aren't going to drive a car here themselves and park. Almost every single guest I saw spoke English (or another European language). We're staying for 5 days, we're eating in the restaurant, ordering room service, tipping generously. We're traveling on American passports. What risk are we besides overindulging and being too loud!? And although 10 Quetzales an hour isn't much, it's a slap in the face for guests, especially those staying for 5 nights. I'm sure parking is relatively tight here, but let's be honest -- this isn't Manhattan. And it was a Monday in March. And I saw the parking lot -- it was not full by any measure. Additionally, a potential business partner visiting us told us that he felt the receptionist or security guard was eyeballing him while he was in the lobby waiting, and he felt very uncomfortable visiting us. A final situation I didn't like was that they have a guard that lets you in and out. It's fast and easy and they're always polite, but I noticed sometimes they looked toward the reception desk for the "ok" for us to enter/leave. I know it's for security but if you think about it you're not really free to leave or enter the hotel as you please. Someone is watching and has to "approve" your entrance/exit. And this was literally 24 hours a day. To be fair, this was the procedure at a more expensive hotel I stayed in last time, so it may be an Antigua thing and not necessarily specific to this hotel. And for full disclosure, even though they tried to charge us a couple times, they ultimately covered it for us after my girlfriend complained. We never paid anything for our guests to park. However, my Guatemalan girlfriend will never, ever come back here. She said she felt humiliated in front of her friends and business partner. I asked her how many stars I should give this review and she said "cero" (zero). I'm personally giving this 4 stars (really 3) because I feel there was way more good than bad here. Plus, this won't affect most travelers so I don't want to hurt their rating, especially post-pandemic. I still recommend this place (for international vacationers), but I wouldn't recommend it if you're a local or planning on doing business or meeting up with anyone. To end on a positive note, the garden walk is absolutely beautiful, especially if you're coming from a winter climate. …
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: request a room at the very end if you want absolute peace and quiet (room #216)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 17 Oct 2022
Dear Guest, First of all, thank you so much for leaving your nice review. We are very happy the service that you got during your 5 day visit was very good and that you enjoyed the food our Chef made for you and the free Wifi. We are very sorry the parking situation got a little bit hectic and uncomfortable for you. It is not our intention that our security protocols make you and your guests feel unwelcomed. We are going to work on it and we thank you for letting us know. We have so limited parking space, that we try to make sure all of our guests receive a parking space without exception, that is why sometimes even if you see parking spaces "available" we are saving them for our reserving guests and cannot offer any more spaces to visitors. But we will be working on organizing our parking logistics better for all of you. We thank you for seeing all the good things the rest of the team did during your stay. We are always so happy to make you feel at home. We do hope you consider visiting us again very soon :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Li and T wrote a review Nov 2021
Washington DC, District of Columbia280 contributions97 helpful votes
This hotel is on a quiet street and still in walking distance to everything you’ll want to see in Antigua. The grounds have beautiful gardens and the included hot breakfast is fantastic. The room/bathroom/shower were basic but also spacious and comfortable. I would definitely recommend this place if you are looking for comfort at an affordable price.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 1 Dec 2021
Dear Guest, Thank you so much for your feedback. We are so happy to know your stay was comfortable and your breakfast great. We thank you for your recommendation and hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Breakfast is served in the inside garden, selection of dishes is good. Service at reception is good and speak English at restaurant some of the people speak English. Rooms are spacious and clean. TV control and telephone were rapped.
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Date of stay: September 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 1 Dec 2021
Dear Guest, Thanks for taking the time to send us your feedback. We are very glad you had a wonderful stay with us! We do hope you come back again and visit us soon. Kind regards from Antigua!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We wanted to get closer to the airport for an early flight, so we headed to Antigua for one night The hotel was located in a perfect spot to walk around the city. The hotel staff were friendly and helped me with a walking map. We had room service for dinner and free breakfast was included. Rooms were very clean.
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Date of stay: August 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 1 Dec 2021
Dear Guest, Thank you very much for your feedback. We are so glad your stay was excellent and that you got to walk around Antigua before your departure. Please visit us again very soon. :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is well-located in the town, although not too close to the central square. It is quite small and the staff friendly. It isnt entirely a fair comment but some staff have little English. Rooms are clean, large and comfortable and accessible directly from garden walkways. The garden is fabulous with many exotic flowers but also coffee and citrus trees. Food is lovely. Would definitely recommend
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Date of stay: October 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 1 Dec 2021
Dear Guest, We are very glad to know you loved and enjoyed the garden. Thank you for recommending us to the TripAdvisor Community! Warm regards from Antigua!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
though a little on the high end in terms of price for comparably situated hotels in Antigua, this small establishment with gorgeous gardens for sitting and walking as well as a full-service restaurant delivering three meals a day and staff with a concern with security makes this a great place for an extended stay of 3 to 5 days. Located just a seven or eight minute walk to the Central Square and off the beaten path a bit it still provides fast access to a laundry, the best Thai restaurant in this part of Guatemala (2 blocks), and easy access to nice walks. Front end is friendly and multilingual, made service is fast, friendly, and impeccable.breakfast is well worth the few extra dollars, and full service with taxi service vans and tour groups and other activities are easily arranged. Added bonus: near three highly regarded language schools. Recommend a room on the highest level with better breezes and Vistas…
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Service Manager, General Manager at Hotel Las Farolas
Responded 1 Dec 2021
Dear Guest, Thank you so much for your feedback. We are happy the location and gardens were a good thing during your stay. Very kind regards from Antigua.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$73 - US$99 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
32
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Claim Your ListingHOTEL LAS FAROLAS: UPDATED 2023 Reviews, Price Comparison and 230 Photos (Antigua, Guatemala) - Tripadvisor
Frequently Asked Questions about Hotel Las Farolas
Which popular attractions are close to Hotel Las Farolas?
Nearby attractions include Xibalba Studio (0.4 km), Antigua Cigars (0.4 km), and The Snug (0.3 km).
What are some of the property amenities at Hotel Las Farolas?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Hotel Las Farolas?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel Las Farolas?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
What are some restaurants close to Hotel Las Farolas?
Conveniently located restaurants include Once Once, 27 Adentro, and Los Moros by Porta Hotel Antigua.
Does Hotel Las Farolas have airport transportation?
Yes, Hotel Las Farolas offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Las Farolas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Las Farolas offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Las Farolas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Las Farolas?
Many travellers enjoy visiting Iglesia de San Francisco El Grande (0.5 km), Real Palacio (0.7 km), and Casa Popenoe (0.6 km).