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Kharkiv Palace Premier Hotel

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Kharkiv Palace Premier Hotel
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251 Reviews from our TripAdvisor Community

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Showing 125: English reviews
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jngannex
Reviewed 17 January 2017 via mobile

This hotel really deserves more recognition than it receives because although it doesn't have the brand of luxury like western chains, anyone staying here will notice their attention to detail to make guests feel at home. Anyone I came across was professional and delivered a welcoming smile. They had a professional weight trainer at the gym to help people workout....

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Helpful?
Thank jngannex
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Guest, Thank you for being a guest of Premier Palace Hotel Kharkiv and for your feedback. We deeply thank you for all your positive comments! All the staff always do their best to assist every guest and your feed-back about our professionalism is a huge recompense! It will be a pleasure to welcome you back during your next trips...

Istanbul, Turkey
Reviewed 21 December 2016

Good location, clean room, polite personnel, big room, big toilet, perfect bed. I have booked one room for two people, but after I came to my room all staff for only for one person. After I spoke with reception, they brought me after 25 mins.

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Helpful?
1Thank Nuri K
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Mr. Kayacan! Thank you for your review. We are glad to hear that overall your experience was positive. And we are disappointed to hear that our housekeeping staff did not meet your expectations. This feedback will be used in training our staff. Thank you and look forward to seeing you soon. Kind regards, Elena Parkhomenko Guest Relation Manager

Reviewed 15 December 2016 via mobile

I stayed here two days and was amazed by the level of comfort and service which is almost 'Asian' standard. Great spa and gym facilities on the 11th floor. Rooms are very good and hotel offers several restaurants and a sky bar with super staff. Will definitely come back here.

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Helpful?
1Thank Jef V
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Jef, Thank you for choosing Premier Palace Hotel Kharkiv as a place for your accommodation in Kharkiv. We are incredibly happy that you had an enjoyable time with us. We are delighted to hear that you liked our service, restaurants, spa and rooms. We will pass all your great comments to our hotel team. Looking forward to seeing you...

Santa Barbara, California
Reviewed 11 December 2016

Fantastic hotel near downtown Kharkiv. Room was their "premier level", clean and well appointed, fully up to western standards. Staff spoke good English. Level of service and value was outstanding. Breakfast buffet was very good. I highly recommend this hotel to westerners who are in Kharkiv.

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Helpful?
1Thank Molodyets
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Mr. Molodyets, we are really glad that you have enjoyed your stay and the service provided. We would like to say thank you also for such a wide and positive review. Hope to have more opportunities to welcome you at Premier Palace Hotel Kharkiv during your next visits to Kharkiv. Kind regards, Elena Parkhomenko Guest Relation Manager

Albuquerque, NM
Reviewed 28 November 2016 via mobile

I've spend a lot of time trekking throughout Ukraine, and found the Kharkiv Palace to be a facility that goes out of their way to provide a wonderful experience . The rooms are very well appointed, and this will by far be your very best hotel in the city.

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Helpful?
Thank Jeff K
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Jeff, We are very grateful for your kind words! Our main goal is to do everything possible for you to have only good and pleasant memories of your staying in our city and Premier Palace Hotel Kharkiv. Hope you did feel here the atmosphere of home and warmness. We sincerely hope to to see you again at our hotel....

Bradford, United Kingdom
Reviewed 23 November 2016

I didn't stay in the hotel but looks very comfortable. We went to the cafe/bar on the 11th floor for a little to eat and to look out over the city. Food was good, but only had a light lunch so cannot comment too much.

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Thank Chezal-2015
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Guest, thank you wonderful feedback. We are thrilled to read your review about Sky Lounge Bar, that is situated on the 11th floor of Premier Palace Hotel Kharkiv. We hope to have an opportunity to have you as a Guest of our hotel in the nearest future. Kind regards, Elena Parkhomenko Guest Relation Manager

Antalya, Turkey
Reviewed 12 November 2016 via mobile

It is the most beautiful hotel in Kharkiv. It is very modern and the foods are perfect. Also waitresses are very kind and quick. Prices are expensive for Kharkiv. But you can take response of your money.

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Thank ardagunduz
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Mr. Ardagunduz, Thank you for taking the time to share your wonderful impressions following your recent stay at Premier Palace Hotel Kharkiv. We are delighted to hear that you liked our hotel, service and restaurants. Also we are very pleased that you enjoyed our welcoming stuff. It will be a pleasure to welcome you back during your next trips...

Tampa, Florida
Reviewed 9 November 2016 via mobile

This is a hotel that is located centrally near some great restaurants and coffee shops. The hotel is clean, has a very nice staff, and has a nice restaurant, cafe upstairs, as well as a bar on the top. It is about a 15 min ride from the airport.

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Thank WorldTravelers2002
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Guest, Thank you for choosing Premier Palace Hotel Kharkiv as a place for your accommodation in Kharkiv. Our central position seemed to be the best advantage you benefited from for your visit. We agree with the fact that our location in the city is a gem: nearby major attractions and in an area with a lot of shops and...

Tucson, Arizona
Reviewed 2 November 2016

This hotel is located to many places I wanted to see. Freedom Square, Gorky Park and other sites. The staff was helpful and always available to provide assistance. There is a Spa, pool and gym sharing the top floor with a top level restaurant that has great views of the city. The room was immaculate and updated with all amenities....

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Thank ntassoc
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear Guest, It was a real pleasure to read your wonderful words about your experience at Premier Palace Hotel Kharkiv! Our central location allowed you to benefit from major attractions within walking distance. This asset of our hotel facilitated your visit and we are pleased to understand that it upgraded your stay. All the staff is heart warmed to read...

Toronto, Canada
Reviewed 29 October 2016 via mobile

On my first visit to Kharkiv stayed at the Kharkiv Palace. While I can't compare it to any other hotel in Kharkiv, I can compare it to dozens of others around the world and it definitely ranks right up there. Large and beautifully appointed rooms. The Sky Bar on the 11th floor has live entertainment and great views of the...

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Helpful?
Thank David M
Elena_Parkhomenko, Менеджер по обслуживанию клиентов at Kharkiv Palace Premier Hotel, responded to this review

Dear David, What a pleasure to discover your wonderful words about your experience at Premier Palace Hotel Kharkiv. We want to thank you for the time you have dedicated to express you opinion about your recent stay with us. We are delighted to hear that you liked our hotel, service and restaurants. We are incredibly happy that you had an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting

Additional Information about Kharkiv Palace Premier Hotel

Address: 2, Pravdy Avenue, Kharkiv 61058, Ukraine
Region: Ukraine > Kharkiv Oblast > Kharkiv
Price Range: RM379 - RM539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kharkiv Palace Premier Hotel 5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#1 Business Hotel in Kharkiv
#1 Luxury Hotel in Kharkiv
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Questions & Answers

Here's what travellers have asked, with answers from Kharkiv Palace Premier Hotel staff and other travellers.
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Questions? Get answers from Kharkiv Palace Premier Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My premier level room on the 8th floor was fantastic.”
 of 5 bubbles Molodyets, 11 Dec 2016 | Read review
“Choose a higher floor that faces North, South or West for a view.”
 of 5 bubbles ntassoc, 1 Nov 2016 | Read review
“ask for the highest floor room available with a view which i requested and got it”
 of 5 bubbles go_dupont, 3 Sep 2016 | Read review
“The Terrace Grill is a true pleasure”
 of 5 bubbles Huggypolarbear, 19 Jun 2016 | Read review
“I stayed on the 3rd floor. It was quiet and I liked it.”
 of 5 bubbles shulquist, 4 Jun 2016 | Read review
5 of 5