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Hilton Alexandria Green Plaza

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14th of May Bridge Road Smouha, Alexandria 21599 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (360)
Room & Suite (94)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Alexandria Green Plaza
Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 55 hotels in Alexandria
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the heart of Egypt’s second largest city, Hilton Alexandria Green Plaza offers contemporary accommodation and a wealth of business and leisure amenities. Dine in one of the six restaurants & bars, relax by the outdoor & indoor pool or make the most of our superb conference facilities, including the city’s largest ballroom and meeting space. Located inside one of Egypt’s largest shopping malls in Smouha business district, the hotel makes the ideal base for visiting nearby attractions, such as Qaitbay Fort and Bibliotheca Alexandrina.
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Property amenities
Parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Children's television networks
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Walking tours
Kids pool
Highchairs available
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Massage
Neck massage
Steam room
Waxing services
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Hair dryer
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Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Arabic
Hotel links
Special Offer:Book Now and save 25% off
1984Reviews10Q+A100Room tips
Traveller rating
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Popular mentions
carmenalx wrote a review Oct 2021
Bucharest, Romania88 contributions51 helpful votes
I was in Hilton Alexandria Green Plaza for 3 nights. It is like a 3 star hotel with old furniture, but very clean. The rooms are big. One day, the cleaning service made a special arrangment of the room. It was a very nice surprise. The personnel was very nice. My only problem was the food, special the dinner. The food was expensive and not very good quality. The restaurant should think that also people from orher countries will need to eat there, so the food will not have so many local spices.
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Date of stay: October 2021Trip type: Travelled on business
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Response from Aya Helmy, General Manager at Hilton Alexandria Green Plaza
Responded 26 Oct 2021
Dear Valuable Guest, Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager
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Ahmed AL-HABBAA wrote a review Sep 2021
Qaha, Egypt530 contributions104 helpful votes
Hotel's Favourite
Although is it far from the sea but this was not a negative point, with an excellent location inside Green Plaza Mall, this was a positive point. The place is very accessible. The check-in process was so fast and full with hospitality. The room was kept well with good amenities and acceptable view. The housekeeping service was great. The main restaurant was a very good experience, good choice of foods, comfortable place and excellent staff. The pool was another strong point in the hotel, helpful staff and comfortable place. The very close mall full of shops and restaurants make your stay more easier and comfortable. Can't wait to return back. Thanks for all the team. N.B.: You should have family executive lounge :)
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Date of stay: September 2021
Value
Rooms
Service
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Response from Aya Helmy, General Manager at Hilton Alexandria Green Plaza
Responded 20 Sep 2021
Dear Mr. Ahmed Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Ahmed Salama Cluster General Manager
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ramymragab wrote a review Oct 2021
Cairo, Egypt44 contributions15 helpful votes
+1
Had a nice vacation with my family in Hilton Green Plaza Hotel. I stayed in the hotel for four nights in B&B basis. The Hotel is strictly following COVID-19 precautions and rules. Room was clean, cozy and spacious. Hotel is literally on top of a shopping center, which is a good/bad thing according to your opinion, it was good for myself. The staff was very proficient and hospital. Special thanks to below wonderful staff, looking forward to seeing you all again. Karim Nabil @ Reservations, thanks for the smooth reservations process, your follow up and you response to all my questions Yassmin mostafa @ main restaurant, my kids really liked you. Saber mohamed @ House keeping Mohab hegazy @ front desk, thanks dear for your hospitality
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Parking at a separate fees, the only setback of the hotel
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Response from Aya Helmy, General Manager at Hilton Alexandria Green Plaza
Responded 13 Oct 2021
Dear Mr. Ramy, Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager
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shimo9feb wrote a review Sep 2021
1 contribution
Clean strictly following COVID safety measures. Staff were extremely helpful. I have been in many other hotels in my previous visits but It is my first time in this property, Hilton Green Plaza is the best. It made my vacation happy and smooth
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Aya Helmy, General Manager at Hilton Alexandria Green Plaza
Responded 13 Oct 2021
Dear Valuable Guest, Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed your expectations because that is what they deserve. Looking forward to welcoming you again at the Hilton Alexandria Green Plaza. With my kindest regards Aya Helmy Quality Control Manager
Read more
Heidi A wrote a review Sep 2021
Long Preston, United Kingdom5 contributions1 helpful vote
It was ok to get my head down but the noise from the shopping centre and constant people walking past looking in your room as the curtains didn’t close was not good. I would not stay again, although the bed was comfy if you just need to get your head down
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Aya Helmy, General Manager at Hilton Alexandria Green Plaza
Responded 13 Oct 2021
Dear Ms. Heidi, Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. We will work on the remarks you mentioned to assure the best service standards that our guests well deserve. We are looking forward to welcoming and serving you again, and keeping fulfilling your wishes. Kind regards Aya Helmy Quality Control Manager
Read more
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PRICE RANGE
US$96 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton alexandria green plaza hotel alexandria, hilton international alexandria, alexandria hilton
LOCATION
EgyptAlexandria GovernorateAlexandria
NUMBER OF ROOMS
314
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Frequently Asked Questions about Hilton Alexandria Green Plaza
Which popular attractions are close to Hilton Alexandria Green Plaza?
Nearby attractions include Bibliotheca Alexandrina (5.4 km), Royal Jewelry Museum (3.8 km), and Fort Qaitbey (7.6 km).
What are some of the property amenities at Hilton Alexandria Green Plaza?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Alexandria Green Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Alexandria Green Plaza?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Alexandria Green Plaza?
Yes, parking is available to guests.
What are some restaurants close to Hilton Alexandria Green Plaza?
Conveniently located restaurants include The Cigar Bar, Sahar El-Laialy Lebanese Restaurant, and Santorini Greek Restaurant.
Are there opportunities to exercise at Hilton Alexandria Green Plaza?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hilton Alexandria Green Plaza have airport transportation?
Yes, Hilton Alexandria Green Plaza offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Alexandria Green Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Alexandria Green Plaza offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hilton Alexandria Green Plaza?
The staff speaks multiple languages, including English and Arabic.