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Hilton Alexandria Green Plaza

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Hilton Alexandria Green Plaza
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981 Reviews from our TripAdvisor Community

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Showing 892: English reviews
SAUDIA
Reviewed 17 July 2016

every time i book in hilton green plaza feel sorry about this choice if u dont ask about u rights u dont have what u deserve i am diamond h honers i talk before i go to hotel to officce reception manger who talled me will upgrade to my room and it is done but service from house keeping is...

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Helpful?
1Thank EHABMA1397
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to share with us this constructive review on Trip Advisor. We greatly appreciate every feedback from our guests as we constantly strive to achieve the highest quality standards. However, based on your relatively low rating and problems mentioned here,...

Reviewed 16 July 2016 via mobile

Abo Kier restaurant funny waiters good service excellent attitude tasty food except breakfast are always have no Bacon and the oriental food agh rubbish this could be better but all other things are just great HK and reception stuff and swimming pool all is just great Good team work

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Helpful?
1Thank Mostafa B
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you indeed for your nice comments on Tripadvisor and for your time posting them, we are very happy you have enjoyed your stay with us and we are honored that you have given us the 5* rating. Waiting for you to visit us again, soon we hope. With my kindest regards Aya Helmy Executive Secretary to the General Manager

Reviewed 15 July 2016 via mobile

The swimming pool is warm but no clean from under when i wear a water glass I don't see anything The location is very very good and there is a very good brand shops The prices: The mini bar and menu bar is very expensive The food is very good and clean and delicious

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Helpful?
1Thank Ahmed S
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their...

Ciro, Egypt
Reviewed 12 July 2016

great place to be on for your business or with your family real it was good day there hope to back there during my next vacation kids fell ok plus all facility are ok one more thing real good welcome attitude from all Hilton team.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Wael M
Ahelmy, Executive Secretary to the General Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. We are looking forward to...

Cairo, Egypt
Reviewed 7 July 2016

nice location in Alexandria city , in central location , easy to reach other districts for business . good place surrounding mall to bring your gift nice staff and good auality for your stay wide pool area for relaxation , nice bar and different type of restaurant available at hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Nasser A
Ahelmy, Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Cairo, Egypt
Reviewed 5 July 2016

I get excited whenever my company ask me to go to Alexandria for business trips because this means I will stay in my favourite Hotel "Hilton Green Plaza". I always enjoy quite and relaxed stay, good environement and surrounding. Short access to near by restaurants.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank mawhoob_makar
Ahelmy, Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Lagos, Nigeria
Reviewed 3 July 2016

Great atmosphere , wonderful staffs and tasty meal coupled with loads of shopping available at the side mall... Will definitely come back on my trip to Alexandria, Egypt. The option of having Egyptian food court just near by gives an avenue to enjoy the taste of local meals.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Abidemi A
Ahelmy, Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Reviewed 3 July 2016

it was a great vacation at hotel and every thing was perfect and great view and all staff was very helpful especially housekeeping and fitness captain and reception and regarding the room it was very suitable for me and safety for my son

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Helpful?
1Thank Mohamed Z
Ahelmy, Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Cairo, Egypt
Reviewed 3 July 2016

every thing went well, the people was kind, the food was okay, the housekeeping was very good. no issues during my stay. the availability of room wasn't good i try to find room for one of my brothers with no luck, but i can understand. in general its good hotel

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Helpful?
1Thank samehbp
Ahelmy, Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you so much for posting your nice comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and honored that you have given us the 5* rating. We will always work harder and do whatever possible to maintain and exceed their expectations because that is what they deserve. Looking forward to welcoming you again at...

Manchester
Reviewed 2 July 2016

Staying at this hotel for business and on a long term basis. A few teething problems in the first few days but quickly sorted by the front of house staff especially Miss Nereman Ayman who followed up the issues to ensure they were resolved. Not a central location to downtown but good access to any location. The hotel is all...

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Helpful?
1Thank Constructor56
Ahelmy, Manager at Hilton Alexandria Green Plaza, responded to this review

Thank you very much for your comments on Tripadvisor. We are very delighted you have enjoyed your stay with us and sorry for any inconvenience caused or for not meeting your expectations. Our valued guests are our main interest and their satisfaction is our ultimate aim, we will always work harder and do whatever possible to maintain and exceed their...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 

Additional Information about Hilton Alexandria Green Plaza

Address: 14th of May Bridge Road | Smouha, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: RM629 - RM897 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com and Hilton EMEA so you can book your Hilton Alexandria Green Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton
Hotel Style:
#2 Family Hotel in Alexandria
#3 Luxury Hotel in Alexandria
#4 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Alexandria Green Plaza staff and other travellers.
6 questions
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Questions? Get answers from Hilton Alexandria Green Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view is a very good start of the day”
 of 5 bubbles Ib_Gad, 12 Jan 2017 | Read review
“Very good staff giving high service”
 of 5 bubbles mmahmoud02003, 11 Jan 2017 | Read review
“Get a room facing inside away from main road as they cannot drive here without honking”
 of 5 bubbles Tex2017, 10 Jan 2017 | Read review
“Executive floor room”
 of 5 bubbles TalaatE, 8 Jan 2017 | Read review
“Mall view & swimming pool view is good”
 of 5 bubbles 643arefa, 31 Dec 2016 | Read review
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