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Africana Hotel

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Africana Hotel
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41 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Alexandria, Egypt
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

The place is very nice , for families and children , there is a kids corner in the open area with nice kids faculties , the swimming pools and gardens are so comfortable for the eyes . clean changing rooms . Spa facilities are nice and the jacuzzi is wooonderful. Prices are not bad compared to other similar places .... More 

Helpful?
Thank DjMMorgan
Turku, Finland
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 October 2016

I was visiting hotel Africana part of a large group of offshore professionals unfortunately just for one night. The way how hotel manger was dealing with us was something you see very seldom. Keeping everybody happy in the large group with friendly approach and giving little extra made us feel very welcome. Clean rooms and good food was sealing the... More 

Helpful?
Thank Traveller_mj12
1 review
Reviewed 23 October 2016

its a fabulous hotel with the best service as the staff trying their best to make you happy ,the view from the pool to the green field in-front of the hotel is so relaxing if you like to escape from the city noise thats the place you looking for ,in the evening is very you can just sit by the... More 

Helpful?
Thank George T
Alexandria, Egypt
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 September 2016

My stay was supposed to be 3 nights but I barely stayed there for one night and left early in the morning , even without taking my breakfast. 1- room was very old , rickety .. Needed lots of renovation, so they upgraded us to a new furnished room . 2- the mattress in the new room was so hard... More 

Helpful?
Thank RaniaSherbini

Travellers are raving about these Alexandria hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2016

The hotel is very cosy and the staff and extremely friendly. I stayed there several times. I spent a lot of weekends there. The place is really good for someone who would like to spent a nice weekend and relax. The pool is clean, the coffeeshop is nice specially in the evening as there is a guitarist playing music over... More 

Helpful?
2 Thank Mohamed Z
Gdynia, Poland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2016

Hotel looks worse than in the pictures. But the biggest problem is staff... For European ppl staff was verry lazy, unhelpfull and has negative attitude. Wi-fi is not working. Neigborhood is dangerous. Only you can take taxi and go to center of Alexandria...

Helpful?
Thank Piotr G
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2016

I have stayed in many hotels in Egypt and the Africana is by far my favorite. The staff are friendly and go above and beyond to make you feel at home. The hotel is extremely charming with exceptionally large rooms. The food is far superior to any of the other hotel i have stayed in with a wider variety at... More 

Helpful?
1 Thank Harleen Q
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2016 via mobile

Kids play yard is good Green view is good Swimming pools is good Cleaning services is good *Food taste, quality and quantities is very poor *No parking Kids play yard is good Green view is good Swimming pools is good Cleaning services is good.

Helpful?
2 Thank Dabdoub K
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 January 2016 via mobile

The hotel interior is probably designed in the ninety's and never updated. The location of the hotel is somewhere in a backstreet . Everything looks a little outdated and need some refreshing. The main pool is in use the small pool is empty. 3 restaurants,Thai(is not to bad),buffet(didn't try)and the coffee bar/restaurant(tried and have been eating better)and this place is... More 

Helpful?
Thank 65johan
Brooklyn, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 August 2015

We booked this place online from the states thinking the pictures spoke volumes. We are Egyptian and American citizenship holders. Egyptians pay 1/5th the price that foreigners pay but we didn't know that. When we got to the front desk we spoke to them in Arabic, showed Egyptian ID, and checked in, unaware of the price difference; common courtesy would... More 

Helpful?
8 Thank Eman E
tit0egypt, Manager at Africana Hotel, responded to this review

Dear Ms.Eman I am totally grateful for your kind feedback and genuinely would like to apologize for your unsatisfactory experience . As i really understand how important is it to have a relaxing and comfortable stay , i do totally respect your valuable comments ,so please rest assured that all what you have mentioned will be investigated immediately , Once... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Africana Hotel & Spa is a 4 Star Hotel located in Alexandria, King Mariout, Borg El Arab, 20 minutes away from Alexandria downtown. Known for being the nearest Hotel to Borg El Arab area, and the nearest Hotel to Borg, El Arab Airport (HBE, HEBA), Africana Hotel is known for its familiar atmosphere, and for hosting the most entertaining events among Alexandria Hotels *All rooms and suites have lake view and swimming pools view, Africana hotel also has Elite Spa which is one of the most luxurious Spas in Alexandria, And a fully equipped professional Gym (Elite Gym), *Africana "On Rocks Bar" features the nightlife in the hotel. *Africana Thai Restaurant is our new unique outlet that serves exotic Thai food and desserts prepared by our professional Thai Chef. ... more   less 

Additional Information about Africana Hotel

Address: Km 11, Borg Al Arab Road | King Mariout, Alexandria 23713, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: RM402 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Africana Hotel 4*
Number of rooms: 86
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Hotel Style:
#7 Spa Hotel in Alexandria
#14 Luxury Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Africana Hotel staff and other travellers.
3 questions
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Questions? Get answers from Africana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with view to the pool”
 of 5 bubbles Traveller_mj12, 25 Oct 2016 | Read review
“New internet cable wires ”
 of 5 bubbles mo_y_ezzat, 26 Apr 2015 | Read review
“405 is good and u can see the garden ,pools and lake view”
 of 5 bubbles Tony4ever, 18 Mar 2015 | Read review
“pool view rooms are spectacular”
 of 5 bubbles 775burakf, 9 Mar 2015 | Read review
“just ask the staff of what you look for and they will help. They are very friendly.”
 of 5 bubbles oettouney, 12 Dec 2014 | Read review
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