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Four Seasons Hotel Alexandria

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Four Seasons Hotel Alexandria
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441 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Cairo Governorate, Egypt
Reviewed 14 January 2016

I travelled with my family having one executive suite and one sea view room. Hotel maintenance is in a very bad condition. My son was injured at heated pool due to very bad condition plastic filter on borders of pool. Room curtains r not operating and hardly close. Toilets smelled bad. Lebanese restaurant open buffet was really bad and food...

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Helpful?
1Thank Sarh1272
FourSeasons_Alex, Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to share with us your review of your recent stay with us. Please accept my sincere apology for the injury occurred to your son at the pool area, as well as not meeting your expectation with our Lebanese restaurant buffet, and the room quality. I was relieved to know that all these issues were...

Doha, Qatar
Reviewed 7 January 2016

I'm already in love with Alexandria, but Four Seasons is the reason I love it even more. It's in the perfect location (of course you can never avoid the crazy traffic of Alexandria, but your experience there is so perfect you can overlook it). I remember we went during Eid which was a very bad time to go to Alex...

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Thank Nour D
FourSeasons_Alex, Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for such thoughtful note, and I am thrilled that you enjoyed your overall stay with us. I am very glad to learn that our team managed to handle the minor issue occurred during your stay perfectly well, and we were able to meet your expectations. We will defiantly be honored to have your wedding at our Hotel where...

Melbourne, Australia
Reviewed 3 January 2016

This has to be one of the outstanding hotels in the world!! SUPER luxurious, incredibly welcoming and friendly staff, fantastic location. WE LOVED IT!!! After being cordially welcomed and registered, we were shown to our room - we were absolutely thrilled to discover our bed covered in a huge heart of red rose petals, a welcoming plate of divine food,...

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Thank Luana C
Reviewed 30 December 2015 via mobile

As always you cannot expect from four season but the best 👏🏻 Although it couldn't beat Four Season Garden city Place in my heart, but still is a very comfy and nice place to stay in. All in all was a very pleasant stay Four Season Alex. I recommended for everyone

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Thank NJimboos
FourSeasons_Alex, Hotel Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for your thoughtful review, and we are all very happy that you enjoyed your stay with us. I am as well glad that we managed to meet all your expectations and that you will be recommending us to everyone. Best Regards, Ali Mohammed Hotel Manager

Reviewed 25 December 2015 via mobile

A very cozy and luxury hotel ... check in and out was smooth ... staff trying to satisfy you by all means .Breakfast at Kala was nice with a great variety ..and dinner at Byblos is nice too but need to re consider quantities..

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Thank Racha B
FourSeasons_Alex, Hotel Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for the review. I am very glad to see how much you enjoyed your stay with us, and you did enjoy our food and beverages offering. Thank you for your comment regarding the food quantity at Byblos restaurant, and we will certainly look into it. Best Regards, Ali Mohammed Hotel Manager

Oman
Reviewed 16 December 2015

Nice prime location, swift check-in & check-out, friendly staff, clean and very well maintained, amazingly comfy beds/pillows, super efficient concierge. I was pampered by the room service staff when I unfortunately had fallen sick with cold/fever during my short stay! I felt right at home.

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Thank Dalida4453
FourSeasons_Alex, Hotel Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to share your review of your last stay with us. I am very happy to see how much you enjoyed your stay, and that you felt your stay at Four Seasons San Stefano just as it is at home. Once again, thank you for the review and for staying with us, and I will...

Alexandria, Egypt
Reviewed 4 December 2015 via mobile

I am currently at Le Bar. The service is beyond disappointing! The food I took an hour and half to come and it was not good. The chicken was damp and raw. They tried to compensate with another plate but I refused. The problem with Four Seasons is that the quality is declining and no improvement has been made although...

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2Thank MahmoudHussein
FourSeasons_Alex, Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to share with us your feedback regarding your last experience with the food at the "Le' Bar". I am saddened to know that we our food quality did not meet your expectations. We always strive for the highest levels of service. However, and obviously we fell short on this occasion. Please accept my sincere...

San Francisco, CA
Reviewed 1 December 2015

This is a stunningly beautiful hotel with antique style furnishings and beautiful chandeliers. The restaurant Byblos is incredible and Le Bar is a great classy place for a martini. Get a room with a view of the sea. Highly professional gracious staff.

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Thank Stoveclock
FourSeasons_Alex, Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to write such a wonderful and detailed review of your stay with us. I am so happy to see that you have enjoyed our Hotel facilities, food quality, along with our room’s décor as well as the view, and most importantly, our Staff and Service. Once again, thank you for the great review, and...

Kuwait City, Kuwait
Reviewed 7 November 2015 via mobile

It is still quiet ,friendly and very good and the mall has many things including resturants , you dont have to go anywhere outside.. I also noticed that in NOV the rate is cherper than other months so if any one looking for cheeper time November is the best month

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Thank dibsy69
FourSeasons_Alex, General Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for sharing your feedback with us; I am glad to learn you have enjoyed your stay with us. Looking forward to welcoming you back very soon. Sincerely, Ahmed Khalaf General Manager

Cairo, Al Qahirah, Egypt
Reviewed 30 October 2015

One of the best in Alexandria for sure , I only gave it 4 stars because the location otherwise it deserve 4.5 stars for sure . Our breakfast was great with lots of great quality and varieties specially the local flavor food . The interior design and building architecture very impressive . Had a chance to take a dip in...

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1Thank Shawn K
FourSeasons_Alex, Hotel Manager at Four Seasons Hotel Alexandria, responded to this review

Thank you for taking the time to write the review. I am very happy to see that you enjoyed your stay, and you liked our food, rooms décor and the architecture. Once again, thank you for the review and for staying with us, and we will be very looking forward to welcoming you for another memorable stay. Best Regards, Ali...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Byblos Restaurant
Byblos Restaurant
Cuisines: Lebanese, Middle Eastern
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Edging the Mediterranean in a setting of legendary glamour, discover an intimate enclave within the stately Grand Plaza shopping and residential complex. Indulge in classically elegant accommodations, European spa treatments and terraced restaurants with fresh sea breezes. ... more   less 

Additional Information about Four Seasons Hotel Alexandria

Address: 399 El Geish Road, Alexandria 21599, Egypt
Region: Egypt > Alexandria Governorate > Alexandria
Price Range: RM1,168 - RM1,970 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Alexandria 5*
Number of rooms: 118
Reservation Options:
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Also Known As:
4 Seasons Hotel Alexandria
Four Seasons Alexandria
Alexandria Four Seasons
Hotel Style:
#1 Spa Hotel in Alexandria
#1 Family Hotel in Alexandria
#1 Romantic Hotel in Alexandria
#1 On the Beach Hotel in Alexandria
#1 Luxury Hotel in Alexandria
#1 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Alexandria staff and other travellers.
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Questions? Get answers from Four Seasons Hotel Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elect a room with sea view.”
 of 5 bubbles Jackhopper, 22 Feb 2017 | Read review
“A view of the Mediterranean sea”
 of 5 bubbles MichaelD300, 19 Feb 2017 | Read review
“Sea Front is unmatched”
 of 5 bubbles 912haythama, 16 Feb 2017 | Read review
“All rooms have sea view (I think...)”
 of 5 bubbles C4796ZEmichaeld, 13 Feb 2017 | Read review
“see view rooms are the best”
 of 5 bubbles alaadineahmed, 1 Feb 2017 | Read review
5 of 5