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Hotel & Casino Cesar Palace

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73 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Reviewed 27 December 2016 via mobile

The room's shower was not working we reported it twice and they didn't do anything to fix it! All they said they could do was take out the lousy resort fee. I can't believe they weren't able to fix a shower in 2 days, hell we even had to shower in the other room we had.

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Helpful?
Thank Juan Pablo F
Michi G, Leiter Öffentlichkeitsarbeit at Hotel & Casino Cesar Palace, responded to this review

hi juan pablo, we are sorry to hear, that your stay at our hotel & casino "CESAR PALACE" was not perfect. i want to thank you for our opinion and your remarks, this helps us enourmously to improve our services and standards in order to satisfy our dear clients. i'll have a serious chat with the responsables of the maintenance,...

Reviewed 19 November 2016 via mobile

quite new and modern hotel,perfectly positioned right on the strip and opposite the best private clinic of town. spacious rooms with good comfort, lively atmosphere with several restaurants & bars,the hotels also has its own casino. good quality for a very fair price. will definitely return.

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Helpful?
Thank Michael G
Michi G, Leiter Öffentlichkeitsarbeit at Hotel & Casino Cesar Palace, responded to this review

hi, thx a lot for our positive comment about our hotel & casino "CESAR PALACE", we are very glad, that you had a nice stay. we are constantly working on improving our services and standards in order to satisfy our dear clients. we are happy to welcome you at our hotel & casino "CESAR PALACE" at any moment.

Reviewed 8 November 2016 via mobile

I said this this hotel for 12 nights All the staff walking in this hotel they are amazing very very nice people all the staff. I had some few issues about this hotel. 1. Is breakfast. Was so boring and every day we used to eat the same food this not much option it's not even hot water to make...

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Helpful?
1Thank Madanor H
Michi G, Leiter Öffentlichkeitsarbeit at Hotel & Casino Cesar Palace, responded to this review

hi, thx a lot for our positive comment about our hotel & casino "CESAR PALACE", we are very glad, that you had a nice stay. we are constantly working on improving our services and standards in order to satisfy our dear clients. we are happy to welcome you at our hotel & casino "CESAR PALACE" at any moment.

Reviewed 8 June 2016 via mobile

hi stayed here for 2 weeks very good hotel reception were very friendly could not do enough for you . had room cleaned every day fresh towels could not fault it at all every thing was great . decor was nice and fresh jamil the manager was also very friendly .

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Helpful?
Thank Sally
Michi G, Public Relations Manager at Hotel & Casino Cesar Palace, responded to this review

hi sally, thx a lot for our positive comment about our hotel & casino "CESAR PALACE", we are very glad, that you had a nice stay. we are constantly working on improving our services and standards in order to satisfy our dear clients. we are happy to welcome you at our hotel & casino "CESAR PALACE" at any moment. n.b.:...

Paris, France
Reviewed 11 June 2015

Good for business trips. Good location, fast internet compared to other "club"s clean rooms, very good restaurant just around the corner. Clean bathroom, nice rooms Helpful staff, very poor breakfast though

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Helpful?
Thank gp1973-tr
Michi G, Public Relations Manager at Hotel & Casino Cesar Palace, responded to this review

hi, thx a lot for our positive comment about our hotel & casino "CESAR PALACE", we are very glad, that you had a nice stay. we are constantly working on improving our services and standards in order to satisfy our dear clients. we are happy to welcome you at our hotel & casino "CESAR PALACE" at any moment.

London, United Kingdom
Reviewed 11 May 2015 via mobile

What can I say? After reading the reviews, me and my other 3 friends were sceptical but to our surprise it's one of the best hotels in Sousse. Rooms were very good and clean with beautiful Seaviews. Breakfast was ok but all breakfasts in North Africa are not up to British standards anyway so not really an issue. Only thing...

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Helpful?
5Thank Robsta79
Michi G, Public Relations Manager at Hotel & Casino Cesar Palace, responded to this review

hi, thx a lot for our positive comment about our hotel & casino "CESAR PALACE", we are very glad, that you had a nice stay. we are constantly working on improving our services and standards in order to satisfy our dear clients. we are happy to welcome you at our hotel & casino "CESAR PALACE" at any moment.

Ireland
Reviewed 12 October 2014

We stayed here for a week in August. Let's just say we were less than impressed. The pictures of this hotel are very deceiving. The pool is tiny and freezing cold even in 40 degrees heat. The hotel staff were not helpful at all. Reception staff would continue to speak to each other and leave you standing there waiting. We...

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Helpful?
4Thank Scraffman
Michi G, Public Relations Manager at Hotel & Casino Cesar Palace, responded to this review

hi, we are sorry to hear, that your stay at our hotel & casino "CESAR PALACE" was not perfect. i want to thank you for our opinion and your remarks, this helps us enourmously to improve our services and standards in order to satisfy our dear clients.

Reviewed 2 September 2014 via mobile

Freindly staf. Good service. Beautiful designe. International food and with a variety in buffet. We where in hb and we try the venus restaurent it was Lovely beach.near the city and the kantaoui center.

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Helpful?
Thank محمد م
Michi G, Public Relations Manager at Hotel & Casino Cesar Palace, responded to this review

hi, thx a lot for our positive comment about our hotel & casino "CESAR PALACE", we are very glad, that you had a nice stay. we are constantly working on improving our services and standards in order to satisfy our dear clients. we are happy to welcome you at our hotel & casino "CESAR PALACE" at any moment.

Reviewed 21 August 2014

الإنجليزية Very cool hotel and the services that the hotel rooms are very excellent and more than wonderful and very beautiful appearance of the hotel is very close to the tourist city and the sea and the weather inside the hotel is fantastic and Internet services is very high

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Helpful?
2Thank Mohammed S
Michi G, Public Relations Manager at Hotel & Casino Cesar Palace, responded to this review

hi, thx a lot for your positive comment about our hotel & casino "CESAR PALACE", we are very glad, that you had a nice stay. we are constantly working on improving our services and standards in order to satisfy our dear clients. we are happy to welcome you at our hotel & casino "CESAR PALACE" at any moment.

Reviewed 13 August 2014 via mobile

Terrible hotel, only worsened by the poor service and apathy of staff. Everything, even the simplest thing, was too much trouble or not possible by them. Wouldn't even give a receipt for currency exchange, despite it clearly being possible. Also, bed was like concrete, choice and quality of breakfast was very poor. Pick anywhere else.

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Helpful?
5Thank Micky T
Michi G, Public Relations Manager at Hotel & Casino Cesar Palace, responded to this review

hi, we are sorry to hear, that your stay at our hotel & casino "CESAR PALACE" was not perfect. i want to thank you for our opinion and your remarks, this helps us enourmously to improve our services and standards in order to satisfy our dear clients.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The "Hotel & Casino Cesar Palace" is an international and elegant hotel in Sousse, completely air conditioned and very well maintained, it's perfectly located in the heart of the touristic area of Sousse and disposes of a very nice private beach and facilities of high quality. 1 km from the historical town centre of Sousse (UNESCO world cultural heritage), 2 km to Port el Kantaoui, 35 km to the airport Enfidha, 160 km to the capital Tunis. Calm and nice private white sandy beach 100 metres from the hotel, a lot of restaurants, cafes and shops near the hotel. 2 km to the golf course of Port el Kantaoui (reduced green-fees for our guests and golf-shuttle on request). Facilities of the hotel & gastronomic units: Comfortable lobby with relax areas, 24 hour-front desk (safety boxes for rent), concierge-service, currency exchange, excursion service, rent-a-car. Accepted credit cards: Visa, Mastercard, American Express. Two elevators. supermarket, pharmacy, laundry service and jewelery. FREE WIFI-INTERNET. A-la-carte Gourmet-Restaurant "Le Venus," Premium Resto-Lounge "Skybar" with spectacular panoramic view and direct seaview, "Cesar's Beach" Beach-Club-Restaurant at the private hotel beach, lobby-bar "Apero," American bar "The New Edge" with live-music and live-football on big screens, Night-Club "XS" and international Casino "Le Cedre." Leisure, sports and entertainment: Outdoor swimming-pool with sunbathing terrace and service around the pool, beach-club (sunbeds and parasols for free use, towel hire service), French bowls, darts, billards, aerobics, gymnastics, yoga, aquagym, water-polo, beach-football, beach-volleyball. water sports at the beach, tennis, bicycles for rent, moto and quad, horseriding (local offers). Thalasso Centre "Didon" at our partner hotel "El Ksar Resort." Discrete daytime entertainment & evening entertainment programs with live-music, folklore, belly-dancing, etc., leisure parc and zoo (local offers). Lady's special: cooking lessons "la Tunisie" and basic lessons in Arabic language. Golfer's special: reduced green-fees at the golf courses of Port el Kantaoui and Monastir and organized transfer to the golf courses (on request). The rooms & suites: 103 rooms and luxury suites in an architectural interesting building with six floors and two elevators. Superior Double Room (1-3 guests): Spacious with stylish furniture and decoration, bathroom with bathtub and toilette, hairdryer, aircondition/heating, minibar, satellite-LED-TV telephone, WIFI-internet (free of charge), in-room safe (complimentary), coffee and tea making facilities, seaview or view to the pool or to the touristic boulevard. Junior-Suite: More spacious, direct seaview or side-seaview, "VIP-treatment." Senior-Suite: Very spacious and luxurious, stylish furniture and decoration, bathroom with jacuzzi and toilet, hairdryer, bathrobe and slippers, another bathroom with shower, air condition/heating, living-room with satellite-LED-TV. Telephone, in-room-safe (complimentary), coffee and tea making facilities, sleeping room with satellite-LED-TV, WIFI-internet (free of charge) and "VIP-treatment." Single rooms are double rooms for sole use. Connecting rooms available. Half-board PLUS (including "dine-around"-concept): Breakfast with fresh egg-dishes, donuts and fresh fruit and vegetable juices, "late-riser" breakfast till 11.30 and "champagne-brunch" every Sunday. Pancakes or ice-cream every day from 15.30 to 16.30 around the pool (complimentary): "Dine-around" concept: Dinner at the premium resto-lounge "Skybar" (buffett of starters, choice of main dishes and desserts, table service), culinary theme-evenings. dine-around options at the a-la-carte gourmet-restaurant "Le Venus" and at the "Cesar's Beach" club-restaurant on the private hotel beach (reservation needed). The hotel is know for its excellent cuisine and the various choices. "CESAR'S 8" – bonus: - welcome-cocktail on arrival - early check-in, late check-out (if available) - free upgrade to a higher room category (if available) - 24 hours – roomservice - weekly excursion to the historical town centre of sousse (Unesco world cultural heritage) - basket of fruits and water for honeymooners in their room on arrival - weekly cocktail-party in the lobby-bar "Apero" - weekly beach-party with djs at the beach-club on the private beach The Hotel & Casino "CESAR PALACE" is one of the best hotels of Tunisia and offers everything, that you need for passing memorable holidays: central position with a calm and nice private beach, facilities of high quality in a hotel of very good standard, nice food in a variety of gastronomic units, several options for sports and entertainment and a competent and friendly staff under international management. With its international concepts and the offered luxury and many other options as the "dine-around concept," the "Cesar's 8" bonus and the international entertainment programs the hotel & casino "CESAR PALACE" is the perfect place especially for couples, friends and guests, we are looking for fancy holidays for fair prices and also a very good hotel for business travellers. *** Bienvenue - tervetullut - καλωσορισμα - failte - benvenuto - ласкаво просимо - dobrodosli - welkom - vilkommen - powitanie - bem-vindo - bun venit - добро пожаловать - willkommen- vitajte - bienvenida - welcome***. ... more   less 

Additional Information about Hotel & Casino Cesar Palace

Address: Avenue 14 Janvier | Route touristique, Sousse 4000, Tunisia
Region: Tunisia > Sousse Governorate > Sousse
Price Range: RM88 - RM242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Casino Cesar Palace 4*
Number of rooms: 103
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Hotel Style:
#9 Spa Hotel in Sousse
#10 Luxury Hotel in Sousse
#11 On the Beach Hotel in Sousse
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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