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Sofitel Luang Prabang Hotel

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455 Reviews from our TripAdvisor Community

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Showing 355: English reviews
London
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed yesterday NEW

This is a lovely boutique hotel with the rooms all on the ground level surrounding beautiful botanic gardens with a gorgeous swimming pool. Staff are all friendly and welcoming. We were upgraded to a pool room so had our own little pool. Rooms are very comfortable with plenty of storage space and places to sit. It is a 5 minute... More 

Helpful?
Thank LondonHedonist
Townsville
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

We had four luxurious nights here in October....our room was charming and we even had our own private little pool! The hotel grounds were wonderfully peaceful and beautifully landscaped. Breakfasts were excellent, and in fact, so filling, we didn't need lunches. The centre of Luang Prabang was a few kilometres away so we tended to use the very cheap tuktuks,... More 

Helpful?
Thank tonystel
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Bonjour, Sabaidee Tonystel, We very much appreciate your comments regarding your stay Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We stayed 3 nights here and enjoyd a lot, it is a nice hotel we've had! Room was fantastic lovely linen and comfortable. Breakfast was good and plenty, swimming pool was lovely and cool! the staff are all welcoming and greet you all day, the food at restaurant is delicious, the service very professional.

Helpful?
Thank Elena S
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Elena S, Thank you very much for your review and your nice words about our hotel. We are really glad you enjoyed your stay with us and we hope we will have the chance to welcome you again soon. Have a nice day. Best regards, Alexandre and Sofitel Team More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago

The hotel is absolutely unique and gorgeous, and one of a kind. Itused to be a private mansion of a French man. It has only 25 rooms, all facing the center court yard, which is just beautiful. It has a beautiful center pond, and a swimming pool, and the dining restaurant is situated in that center court. Our room had... More 

Helpful?
Thank Ody-NYC-traveler-123
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Bonjour, Sabaidee Ody-NYC-Traveler-123, I would like to thank you for your great review and description of Sofitel Luang Prabang. We are really happy you enjoyed your stay with us and you enjoyed the quality of service. I will share your review with our entire team. We hope we will have the chance to welcome you again soon. Have a nice... More 

London, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

I received a warm welcome and, after a welcome drink, was escorted to my room. I was fortunate to have been upgraded to a very large suite, with separate bedroom, living room, lounge, bathroom and garden (with an outdoor bath) and cannot compare it to other rooms. All areas of the hotel were delightfully designed, and well maintained, and I... More 

Helpful?
2 Thank rthomp4435
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Bonjour, Sabaidee Rthomp4435, Thank you very much for your great review and nice words about our hotel. We are really happy you enjoyed you stay with us. I will share your review with our entire team. We hope we will have the chance to welcome you again soon. Have a nice day. Best regards, Alexandre and Sofitel Team More 

London, England
Level Contributor
121 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 2 weeks ago

Small with only 26 rooms but splendid friendly service, beautiful pool, friendly tame rabbits, excellent breakfast and a wonderful garden. One of the very best. But if you take one of the (free) bicycles do check the brakes work..... traffic is gentle like the whole of Luang Prabang but it is easier and kinder on your shoes with brakes. We... More 

Helpful?
Thank gpdLondon
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear gpdLondon, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Hong Kong, China
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

It took about 10-15 minutes to arrive at Sofitel Luang Prabang, which is built on a UNESCO-protected heritage site. Previously the governor’s residence that has been transformed into this luxury all-suite hotel, where the mélange of Lao tradition and French elegance appear so naturally. Check-in process was quick and smooth. The friendliness of the staff could be felt instantly. I... More 

Helpful?
Thank mycookinghut_travel
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear My Cookinghut_travel, We very much appreciate your comments regarding your stay at Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Sofitel Luang Prabang. In Luang Prabang you must stay at the one and only Sofitel. The hotel has a quaint frontage reflective of its' French heritage. Two black metallic elephants at the front seemingly to welcome guests when they come. Converted from the colonial governor's house the hotel exudes grandeur all around. It has twenty five suites all in all... More 

Helpful?
Thank bbhongkong2016
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Bbhongkong2016, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Ascot, United Kingdom
Level Contributor
4 reviews
Reviewed 3 weeks ago via mobile

Fantastic hotel in a wonderful setting. 26 mega spacious suites with private gardens. Quality all the way. Staff were all charming, helpful and efficient. Special mention to our tour guide for our trip to the elephant sanctuary. Big thankyou Ta for a special day

Helpful?
Thank Wicksy56
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Wicksy56, We would like to thank you for your review about our Sofitel. We are really happy you enjoyed your stay with us and we are glad you enjoyed the elephant experience. We are looking forward to welcome you again soon. Have a nice day. Sincerely, Alexandre and Sofitel Team More 

Richmond, United Kingdom
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

This former Governor's residence has been converted into an exquisite hotel. We had a pool room which as the name suggests - has it's own pool. With the four poster bed and colonial style of the room with a lovely bathroom opening out the private pool - we were enchanted. The residence is not that large and although was full... More 

Helpful?
Thank Malcolm M
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Malcolm M, Thank you very much for your great review about our Sofitel Luang Prabang, such a nice description. We are really glad you enjoyed your stay with us. I will share your review with our entire team. Have a nice day. Best regards, Alexandre and Sofitel Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Once the French Governor's Fort, the "all-suite" Sofitel Luang Prabang now oozes colonial style and splendour fused with contemporary elegance in one of the finest resorts in the region. Situated on a heritage site in the former royal capital of Laos, the hotel is close to the major tourist attractions. Large courtyards, landscaped gardens, a reflecting pool and fireplaces provide a welcome retreat in all seasons. Individually designed suites create sanctuaries of private space and sumptuous comfort, revitalising the soul. Natural LeSpa therapies and gourmet dining at the Governor's Grill capture the essence of Laos, drawing on its culinary and wellness traditions. ... more   less 

Additional Information about Sofitel Luang Prabang Hotel

Address: Ban Mano, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: RM1,112 - RM2,688 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luang Prabang Hotel 5*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#4 Luxury Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luang Prabang Hotel staff and other travellers.
7 questions
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New Zealand
Charlotte, North Carolina
Florence
over a year ago

See all questions (7)

Questions? Get answers from Sofitel Luang Prabang Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am not sure if all 25 rooms are the same, but we loved our private outdoor tub and sitting area!”
 of 5 bubbles Ody-NYC-traveler-123, 22 Nov 2016 | Read review
“We had 21 but I think they are probably all good”
 of 5 bubbles gpdLondon, 17 Nov 2016 | Read review
“Anyone around the garden is great.”
 of 5 bubbles bbhongkong2016, 9 Nov 2016 | Read review
“I believe that all rooms are beautifully fitted out but if you can get an upgrade to a pool suite - you will not be disappointed.”
 of 5 bubbles malcolmm514, 6 Nov 2016 | Read review
“Our room was perfect - garden suite with private outdoor garden”
 of 5 bubbles kerryf413, 2 Nov 2016 | Read review
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