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Sofitel Luang Prabang Hotel

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Sofitel Luang Prabang Hotel
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544 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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New Delhi, India
Reviewed yesterday NEW

Sofitel Luang Prabang is the perfect amalgamation of French & Lao hospitality , and we are so glad that we chose this beautiful property for our stay in the country. The moment we stepped out of the airport , we were welcomed by our wonderful driver , who offered us some delicious cupcakes & brownies sent by the hotel for...

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Thank Puhup_Verma
Fremont, California
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017

I really enjoyed staying 4 nights in this charming hotel that was about 15 minutes walk to the main street of Luang Prabang (or 10k kip per person for a tuk tuk ride). The hotel offers scheduled complementary rides into town to the 3 Nagas hotel, a sister property, where I dined twice while staying here. The hotel's location makes...

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2Thank Ono O
About Hotel's Favourite Review
ManagerHotel1, Gérant at Sofitel Luang Prabang Hotel, responded to this review

Dear Ono O, Sofitel Team would like to thank you for your great review about your stay in our hotel. We are really glad you enjoyed very moment in Luang Prabang. We really appreciate your hotel description and thank you to recommande us. We hope we will have the opportunity to welcome and serve you again. We wish you a...

London, United Kingdom
Reviewed 4 days ago NEW

Review collected in partnership with Sofitel.com
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Thank s13aaaa
Devonport
Reviewed 1 week ago via mobile

There is nothing major wrong with this attractive boutique hotel. But it really does not meet expectations when it comes to attention to detail for a high end accommodation. We could come up with quite a list of very minor faults, each if taken alone would be forgivable. But there were many! Staff service was variable. Some were excellent but...

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1Thank PhilDevonport
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear PhilDevonport, Thank you very much for having taken the time to share your comments. At Sofitel we always strive to deliver the highest level of service and it is always disappointing to hear that we did not match the expectations of our guests. In order to continue improving, would you mind giving me more details about the minor faults...

Istanbul
Reviewed 1 week ago

Small hotel in the best location. Only 25 bungalows. Old residence of the French Governor. Will go back again next year. A mind detox, peace, tranquility and happiness. One restaurant. Spa was ok. Pool is divine. Order a big Laos beer in a ice bucket and have a cigar while tanning :) Enjoy

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1Thank selimh
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear selimh, Sofitel Team would like to thank you for your great review about your stay in our hotel. We are really glad you enjoyed every moment of your stay in Luang Prabang. We really appreciate your hotel description and thank you again for having stayed with us We hope we will have the opportunity to welcome and serve you...

Canberra
Reviewed 1 week ago

One of the nicest hotels we have ever stayed at. Very helpful and friendly staff. The small number of rooms makes you feel like you are at a private resort, and definitely not in a 'normal' hotel, nothing was too hard, the cooking class wasn't something I would normally do, but glad I did, John the Chef has the patience...

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Thank Mark_Erika
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Mark_Erika, Sofitel Team would like to thank you for your great review about your stay in our hotel. We are really glad you enjoyed every moment of your stay in Luang Prabang. We really appreciate your hotel description and thank you again for having stayed with us We hope we will have the opportunity to welcome and serve you...

Brisbane, Australia
Reviewed 1 week ago

This is a good hotel which could be excellent with a bit of staff training. The rooms are huge and very well appointed, everything you could want. Front office staff are friendly, helpful, and efficient. The pool and poolside bar are fine, buffet breakfasts with plenty of variety and good quality. Where it falls down is the service staff –...

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2Thank fspon
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear fspon, Thank you very much for having taken the time to share your experience. We are very happy to see that you enjoyed the hotel. We have well taken notes of the recommendations you made when it comes to proactive service. We will continue to work hard and keep improving to deliver consistently. Once again, thank you very much...

Singapore, Singapore
Reviewed 1 week ago

We visited for 3 nights. The history of the place hits you immediately - the space is impressive and the pool is a welcome break after wandering around the town. The room was large - but somehow lacked warmth - although the bed was amazing and the bath was possibly the biggest and deepest we have seen anywhere. Mosquitos are...

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1Thank MSMD33
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear MSMD33, Thank you very much for having taken the time to share your opinion about your stay with us. Also we are happy to see that you generally enjoyed your time here, we have well noted some improvements can be made. At Sofitel, we always strive to deliver a superior level of service. Please accept our apologies since it...

Mexico City, Mexico
Reviewed 1 week ago

Absolutely beautiful hotel! The location is not the best (but still only a 10 minute bike ride from town) but everything else is top of the line luxury. The rooms are HUGE and you have not one, but TWO! bathtubs and a gorgeous semi indoor/outdoor shower. The bed was maybe the comfiest I have ever slept in. The room was...

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1Thank SirenitaDF
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear SirenitaDF, Sofitel Team would like to thank you for your great review about your stay in our hotel. We are really glad you enjoyed every moment of your stay in Luang Prabang. We really appreciate your hotel description and thank you again for having stayed with us We hope we will have the opportunity to welcome and serve you...

Reviewed 1 week ago via mobile

Wouldn't miss this place if I was you! Sanctuary, a short easy trip from town in the hotel shuttle with sister hotel in town every 30minutes in the evening. Great friendly staff nothing was too much trouble even though some/most of the staff are just learning English

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Thank robert d
ManagerHotel1, Manager at Sofitel Luang Prabang Hotel, responded to this review

Dear Robert d, Sofitel Team would like to thank you for your great review about your stay in our hotel. We are really glad you enjoyed every moment of your stay in Luang Prabang. We really appreciate your hotel description and thank you again for having stayed with us As you mentioned, English can be a challenge in Laos. Rest...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Once the French Governor's Fort, the "all-suite" Sofitel Luang Prabang now oozes colonial style and splendour fused with contemporary elegance in one of the finest resorts in the region. Situated on a heritage site in the former royal capital of Laos, the hotel is close to the major tourist attractions. Large courtyards, landscaped gardens, a reflecting pool and fireplaces provide a welcome retreat in all seasons. Individually designed suites create sanctuaries of private space and sumptuous comfort, revitalising the soul. Natural LeSpa therapies and gourmet dining at the Governor's Grill capture the essence of Laos, drawing on its culinary and wellness traditions. ... more   less 

Additional Information about Sofitel Luang Prabang Hotel

Address: Ban Mano, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: RM735 - RM1,646 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luang Prabang Hotel 5*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Luang Prabang
#3 Luxury Hotel in Luang Prabang
#3 Business Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
#13 Romantic Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Luang Prabang Hotel staff and other travellers.
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Questions? Get answers from Sofitel Luang Prabang Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“backyard in the rooms are very nice. All the rooms are the same size.”
selimh, 20 Apr 2017 | Read review
“Rooms nearest the front of the hotel are quieter.”
KathyH111, 12 Apr 2017 | Read review
“Only 25 or so rooms - all wonderful, some with private pool.”
jfgh2016, 10 Apr 2017 | Read review
“Relaxing Oasis”
awhitehead55, 3 Apr 2017 | Read review
“Room 25 was great”
mike30309, 29 Dec 2016 | Read review
5 of 5