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Sanctuary Luang Prabang Hotel

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322 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Long Beach, California
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW

My girlfriend and I stayed here for three nights. The front desk staff, especially Noi, were incredibly helpful. They arranged for a boat ride to Pak Ou and booked our van trip to Vang Vieng which worked out perfect. The property is incredibly beautiful and the breakfast is worth waking up for.

Helpful?
1 Thank ericg68
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Luang Prabang Hotel, responded to this review

Dear Reviewer, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It has made our day. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you the best services possible. I will for sure... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I stayed at the Sanctuary my first and last nights in Luang Prabang. My first night in Luang Prabang was a bit late so I chose to eat at the hotel. This was an excellent decision. The wait staff was attentive and the food enjoyable. The hotel staff were terrific in meeting my needs. The rooms and amenities were first... More 

Helpful?
1 Thank alanbulk
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Luang Prabang Hotel, responded to this review

Dear customer, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you with the best services possible. I will for sure... More 

Montreal, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

This is my first time to Luang Prabang, second to Laos and I regret that I didn't come here sooner. If you are looking for peace and tranquility then you must come here. If you are not familiar with Luang Prabang, it is a UNESCO world heritage site which helps ensure the "feel" remains as it should be. I am... More 

Helpful?
1 Thank jeg269
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Luang Prabang Hotel, responded to this review

Dear Reviewer, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you the best services possible. The charm of the Sanctuary... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We stayed at this hotel in October and it was a lovely place with excellent spacious rooms. Easy to take a Tuk Tuk from the front gate to town or restaurants and back when it was too hot to walk. Easy walk to the night markets. People at hotel very friendly. Breakfast excellent.

Helpful?
1 Thank Peter R
Sanctuary Hote... L, Sales and Marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear Guest, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Tokyo, Japan
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago via mobile

I myself a solo stayed 2 nights for the first time visit in Luanpraban. The hotel is located a few mins walk to the main street where have night market every night. Clean and lovely cottage like room with pretty garden pond view(I've stayed an upper floor). While my visit, I've enjoyed several touristy activities; elephant ride, Kungsi water fall... More 

Helpful?
1 Thank Atsuko K
Sanctuary Hote... L, Sales and Marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear Guest, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Los Angeles, USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I had a wonderful time at Sanctuary. Noy at the Front Desk was such a treat and all the concierge and staff were so helpful. We were given a detailed itinerary of places they recommended. They even mailed postcards for us when we ran out of time. Most of all we enjoyed their upgrade of our room. Everyone was so... More 

Review collected in partnership with this hotel

Helpful?
2 Thank J A
Sanctuary Hote... L, Sales and Marketing Assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear Guest, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. Thank you for complimenting Noy, I will not hesitate to convey the message to her. Indeed all our staff are commited to make your stay pleasant We are delighted to be able to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Albeit being slightly far from the main night market, eateries and shops (about 10 to 15 mins walk), the hotel made up with its tranquil environment, clean rooms and friendly staff. Everyone from the front desk to the restaurant are always smiling and ready to help with our questions. It was all in all a very pleasant stay.

Helpful?
3 Thank Charlene T
Sanctuary Hote... L, Sales and Marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear guest, Thank you very much for your interest in our hotel, and the glowing review that you posted on us. We were delighted to be able to bring you satisfaction. Remembering it is fundamental for us to satisfy our guests, we ensure to meet your expectations at the best. I am really surprised to read your comment concerning the... More 

Chiang Mai, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Arriving at Sanctuary after a hot day of travel was absolutely lovely. We enjoyed dining by the lily pond and the excellent spa services. Coupled with friendly, helpful service, we had an amazing stay.

Review collected in partnership with this hotel

Helpful?
2 Thank mmcnie2016
Sanctuary Hote... L, Sales and Marketing Assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear Guest, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

Phuket, Thailand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Good location in easy access to most of the cities history and excellent accommodation. The service was great and facilities were satisfactory but they do not have swimming pool. Great for romantic trip away

Review collected in partnership with this hotel

Helpful?
2 Thank danmR6441QJ
Sanctuary Hote... L, Sales and Marketing assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear guest, Thank you very much for your interest in our hotel, and the glowing review that you posted on us. We were delighted to be able to bring you satisfaction. Remembering it is fundamental for us to satisfy our guests, we ensure to meet your expectations at the best. As you have pointed out, there is no swimming pool.... More 

Bogota, Colombia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 30 October 2016

I picked this hotel from the photos I saw online and in person it doesn't disappoint. The hotel is like a lovely cottage surrounded by a garden, beautiful flowers and a tranquil pond. The only thing I was worried about was mosquitoes, but I found it was not a problem. The staff were great, very friendly and helpful. And the... More 

Helpful?
1 Thank Americamba37
Sanctuary Hote... L, Sales and Marketing Assistant at Sanctuary Luang Prabang Hotel, responded to this review

Dear Guest, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment, which goes straight to the heart. We are delighted to be able to bring you complete satisfaction. Indeed, your satisfaction is ours so we do our best to provide you the best services possible. The charm of Luang Prabang... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located in the historic heart of the city of Luang Prabang, halfway between the Mekong and Nam Khan River, the Sanctuary Hotel is a haven of peace on the edge of the peninsula, close to the night market with its typical streets, temples and restaurants.The Sanctuary Hotel is built around listed buildings. Its charm, its traditional architecture, exotic garden make it a privileged holiday resort, calm and serene, yet close to everything. You can easily explore on foot most of the architectural treasures of Luang Prabang, the historic capital of Laos, the Mecca of Buddhism, inscribed on the World Heritage List of UNESCO.Sanctuary Hotel, Luang Prabang, a garden in the heart of the city. ... more   less 

Additional Information about Sanctuary Luang Prabang Hotel

Address: Kitsalat Road | Ban Aham, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: RM360 - RM680 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sanctuary Luang Prabang Hotel 3*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Luang Prabang Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sanctuary Luang Prabang Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was overlooking the main street and it was still very quiet, there are rooms overlooking the garden and lotus ponds.”
 of 5 bubbles jeg269, 20 Nov 2016 | Read review
“We got to stay in the UNESCO heritage room overlooking the side garden where they showed Lao culture films, not the lily pond area. But no UNESCO Heritage Room is the same. All are different and are located above the Reception/Main Lobby/Gift Shop. The main building facing the Main Road is the UNESCO Building and Reception/Main Lobby and upstairs are the rooms. The rest of the hotel is newer buildings and smaller rooms with balconies overlooking lily pads pond. We heard people dont like the UNESCO room because its loud, near the road so they moved us to a smaller room facing the pond with balcony. Pretty, but we paid for the UNESCO and when we checked it out my friend and I didn't mind or even hear loud noises. Even at night it wasnt bad. But the UNESCO rooms are more spacious and we really enjoyed it. No views of the garden/pond but its so convenient and more comfortable and more spacious!”
 of 5 bubbles , 4 Nov 2016 | Read review
“Everything faces the pond, they all seemed equally beautiful.”
 of 5 bubbles 107andyt, 2 Aug 2016 | Read review
“It's worth arriving when it's still light to enjoy the short dusk and the candle light that follows.”
 of 5 bubbles Bluenose-on-tour, 6 Jul 2016 | Read review
“My room was good dont know if there are better at the hotel.”
 of 5 bubbles donalds485, 2 Jun 2016 | Read review
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