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Satri House

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Satri House
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481 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Liversedge, United Kingdom
Reviewed 2 days ago NEW

We stayed here for 3 nights ( A group of 4 in 2 luxury rooms ) The staff were.delightful and could not do enough for us. The rooms were large, spacious, spotless and very comfortable. During 17 nights in Asia, this was definitely our favourite property and we would not hesitate to recommend it to fellow travellers.

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Thank Tim R
Reviewed 4 days ago NEW

Satri House in Luangprabang is centrally located. It's a very quaint hotel, first class with lovely rooms and a very, very accommodating staff. Customer service is excellent. Would highly recommend this hotel! Though the hotel is old, all the rooms, courtyards, restaurants, etc. have all the modern conveniences while still retaining the traditional charm.

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Thank Sheri T
Lamphoune V, General Manager at Satri House, responded to this review

Dear Sheri T, Many thanks for having taken the time to post a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it is the best mean we have to rectify mistakes or potential deviations from established procedures. We are thrilled to read that you have enjoyed your...

Accra, Ghana
Reviewed 4 days ago NEWvia mobile

We loved our 3 night stay at Satri House. Hotel Manager Jacques and his staff were offering free drinks and canapés at the poolside bar on our first night at the hotel which made for a lovely first impression. We found the decor and service perfect throughout our stay. Sure, some staff didn't have perfect English but they made up...

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Helpful?
Thank Expat-traveller41
Lamphoune V, General Manager at Satri House, responded to this review

Dear Expat-traveller41, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is truly appreciated as it enables us to promptly identify deviations from established procedures. We are delighted to read that you enjoyed your stay and the quality of service you received. SATRI House was conceived...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Go to Luang Prabang, a World Heritage City, and stay at this lovely, restored French colonial hotel. Every detail is carefully addressed, and the rooms are really charming. The staff is friendly and helpful, the food is good, and bikes are provided to ride into town. It is a relaxing oasis in a beautiful town.

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Helpful?
Thank Michael F
Lamphoune V, General Manager at Satri House, responded to this review

Dear Michael F Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Such feed back is a great help to rectify potential problems and identify solutions. We are delighted to read that you have thoroughly enjoyed your stay at our French Colonial mansion and duly noticed all the...

Reviewed 1 week ago via mobile

Literally every employee went out of their way to make us feel special! Excellent accommodations. Hot showers, comfy bed, delicious food. We used the complimentary bikes daily to visit the local sites. Location was very good as well. Beautiful grounds.

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Helpful?
Thank Julia R
Lamphoune V, General Manager at Satri House, responded to this review

Dear Julia R, Thank you for taking the time to write a comment on Trip Advisor following you recent stay at SATRI House. Guests feed back is of paramount importance to us since it enables us to quickly rectify problems and potential deviations from established policies. We are delighted to read that your stay seem to have been flawless and...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Satri house was a disappointment. I booked a 45 minute neck, shoulder, and head massage with one of the staff members. However when I arrived for my massage at 6pm there was no one there. At 6:10pm the staff member comes in saying the therapist is eating dinner (I'm relaxed, I tell her to take her time) at 6:15 she...

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Helpful?
Thank jiemingwu8
Lamphoune V, General Manager at Satri House, responded to this review

Dear jiemingwu8, Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it represents our best tool to rectify mistakes and deviations from established policies. Before anything else, we would like to present you with our sincerest apologies for...

Khon Kaen, Thailand
Reviewed 2 weeks ago

No hotel directory/guide for the guests. Any queries we should ask to the front desk. Could not order room service at the restaurant. We should contact front desk for room service, but no menu at the front desk. While having a hot shower, suddenly hot water supply stopped and should use cold water shower.

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Helpful?
Thank FCQB
Lamphoune V, General Manager at Satri House, responded to this review

Dear FCQB, Thank you for taking the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feedback is always appreciated as it enables us to rectify mistakes and deviations from established policies. We are very sorry for the incidents that marred your stay with us and would like to present you with our sincerest...

Bloomington, Indiana
Reviewed 2 weeks ago

This is a delightful place to have as "home" during time in Luang Prabang. In 10 minutes of walking you will be in the night market and the main shopping street during the day. Or take the tuk tuk and be there in 5 minutes. Breakfasts are good with al fresco seating. The shower is the only funky part of...

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Helpful?
Thank Dwain I
Lamphoune V, General Manager at Satri House, responded to this review

Dear Dwain I, Thank you for taking the time to write a review on Trip Advisor following your recent stay at SATRI House. Guests feedback is very much appreciated as it enables us to discover promptly potential deviations from established procedures. We are delighted to read that you enjoyed your visit to our rather exclusive property and appreciated its breakfast...

Seattle, Washington
Reviewed 2 weeks ago

We booked this hotel on a recommendation from a colleague and we were not disappointed. This is a beautifully decorated hotel, with everything set up to offer a tranquil and relaxed experience. The rooms are spacious, tastefully decorated, and comfortable. The outside patio was a great place to relax in the afternoons and read a book. The staff were great...

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Helpful?
Thank a h
Lamphoune V, General Manager at Satri House, responded to this review

Dear a h, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is always appreciated as it constitutes the best tool at our disposal to rectify mistakes and potential deviations from established guide lines. We are very happy to read that you seem to have thoroughly enjoyed...

Victoria, Canada
Reviewed 2 weeks ago via mobile

This hotel was one of the highlights of our trip to Asia. Everything was lovely. Beautiful and large room, immaculate gardens, attentive staff, lush pool area, great breakfasts. And it was close enough to easily walk into town.

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Helpful?
Thank KDMEJ
Lamphoune V, General Manager at Satri House, responded to this review

Dear KDMEJ, Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is extremely valuable to us and always appreciated. We are delighted to learn that SATRI House was the highlight of your trip to Asia and that you thoroughly enjoyed your stay with us. As always,...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: RM522 - RM1,691 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
#11 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Questions? Get answers from Satri House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose 2nd floor as noise travels on wood floors”
 of 5 bubbles P4434YPtimr, 21 Feb 2017 | Read review
“All rooms are good. No elevator due to this being a UNESCO building but staff carries all the luggage up to your room.”
 of 5 bubbles 753sherit, 19 Feb 2017 | Read review
“too many mosquitoes everywhere.”
 of 5 bubbles FCQB, 8 Feb 2017 | Read review
“We made no requests for a special room and were quite pleased with the hotel's choice for us.”
 of 5 bubbles wellpoot, 1 Feb 2017 | Read review
“If you love beautiful garden and tastefully decorated room, choose this one”
 of 5 bubbles Lingang, 28 Jan 2017 | Read review
5 of 5