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Satri House

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438 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Hong Kong, China
Reviewed 23 February 2015

This could be a great hotel, but from what we saw it lacks good upper management. We prefer staying in small boutique hotels and often choose a bed and breakfast or an inn over a big hotel because the smaller properties generally provide better and more personal service. We found this one lacking. There was often a breakdown in communication....

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Helpful?
2Thank sisterandersen
Lamphoune V, General Manager at Satri House, responded to this review

Dear Sisterandersen Hong Kong, China We are grateful that you took the time to write a review on Trip Advisor following your stay at SATRI House, Luang Prabang. Direct guest feed back is the best tool we have at our disposal to rectify potential wrong doings and we are pleased to read that you have generally enjoyed your stay with...

Apeldoorn, The Netherlands
Reviewed 22 February 2015

We visited Luang Prabang for the first time in 2006 and we noticed that tourism has grown fast since then, but it is still worth visiting. This time we decided to stay in the boutique hotel Satri House and that was a good decision. The location is just outside the city centre, but walking to the main centre is some...

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Thank Jachtlaan
Lamphoune V, General Manager at Satri House, responded to this review

Dear Jachtlaan, Apeldoorm, The Netherlands Many thanks for having taken the time to write a review on Trip Advisor following your stay at SATRI House in Luang Prabang. Tourism for sure has grown since you last visited Luang Prabang and we will make every effort to preserve our World Heritage Site from potential abuses! We are delighted to see that...

Bangkok
Reviewed 20 February 2015

We been there during Valentines period. We got very fantastic rooms. Staffs are very nice & friendly. The hotel very peaceful and romantic. An excellent experience. You can use a free bikes to visit the city. The best valentine time ever. Thank you all the team again. Well done

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Thank Orn M
Lamphoune V, General Manager at Satri House, responded to this review

Dear Orn M Bangkok Many thanks for taking the time to write a review on Trip Advisor following your visit at SATRI House in Luang Prabang. We are delighted to read that you seem to have enjoyed your stay with us and had a Happy Valentine's. We will, of course, relay your positive comments to all concerned. We hope to...

Chester, United Kingdom
Reviewed 12 February 2015

We loved everything about Satri House! The room, the staff, the breakfast, the meals, everything. It is about a 10 minute or so walk out of the centre of town but the tuk-tuks are cheap so catch one of those if the walk is too taxing. There are many fine restaurants in Luang but the food at Satri takes some...

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Thank FandDD
Lamphoune V, General Manager at Satri House, responded to this review

Dear FandDD Chester, United Kingdom Many thanks for having taken the time to write a review on Trip Advisor following your stay at SATRI House. Direct guest feed back is our best tool against mistakes and potential wrong doings. We are very pleased to read that you have thoroughly enjoyed your stay with us and your comments with regards to...

Liverpool, United Kingdom
Reviewed 7 February 2015

We stayed at Satri House for 3 nights with our friends. We had rooms 621 and 623 which were very clean with huge bathrooms. We each had a four poster bed which had mosquito nets. The bed linen was very soft and the beds were very comfortable. Just outside the rooms was a gazebo which was great for the four...

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Thank David H
Lamphoune V, General Manager at Satri House, responded to this review

Dear David H Liverpool, United Kingdom Dear David H Thank you for writing a review on Trip Advisor following your recent stay at SATRI House. Direct guest feed back is our best tool to rectify potential wrong doings and improve service. We were therefore pleased to read that you have enjoyed your stay with us and appreciated our rooms and...

Reviewed 5 February 2015 via mobile

An excellent experience. Never seen it better. Well located. Nice people and an athmosphere from a forgotten time. I will come back. Ask for help and you get it. Afternoon tea in the garden is a must. You Can use the free bikes to acces all locations of importance within the City.

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Thank Morfar2135
Lamphoune V, General Manager at Satri House, responded to this review

Dear Morfar2135, Many thanks for having taken the time to review SATRI House on trip advisor. It is very much appreciated. We are delighted to read that your experience was a very positive one and will relay your comments to our team. Your highlight of our afternoon tea will serve as an incentive to even improve what already exists. With...

Miami, Florida
Reviewed 4 February 2015

Rooms are large, buildings are gorgeous, location is excellent, art work is superior, breakfast should never be missed (Madam Mam is the older woman in the restaurant and she is a jewel). BUT - some guests rise early to Alm the Monks and noise travels through cement floors and walls, we had to change rooms and get away from our...

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Thank KPboulder
Lamphoune V, General Manager at Satri House, responded to this review

Dear KPBoulder MIami, Florida Thank you for having taken the time to write a review with regards to your recent stay at SATRI House. Guest feed back is of paramount importance to us since it enables us to promptly tackle possible "wrong doings". We are pleased to read that you have enjoyed your stay with us and have relayed your...

Toronto, Canada
Reviewed 31 January 2015

Satri House is a gorgeous, simple and tasteful hotel with unique rooms. The hotel is nicely laid out with lots of little nooks with cushioned seats. The food is excellent as well. The only thing I'd recommend is more vegetarian options for lunches and dinners. Breakfasts were perfect with scrumptious croissants, toast, eggs, yogurt, mueseli and Lao coffee. I thought...

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Thank bazzie28
Lamphoune V, General Manager at Satri House, responded to this review

Dear Bazzie28 Toronto, Canada Thank you for having taken the time to give us some feed back on Trip Advisor following your recent stay at SATRI House. We are of course very pleased to read that you enjoyed your stay and all aspects of the hotel. Its lay out was designed in order to give as much privacy as possible...

Vientiane, Laos
Reviewed 30 January 2015

This hotel is just a must!! The authentic atmosphere, the beautiful rooms, the wonderful food and general ambience. We spent a few days here with good friends and the hotel fulfilled our need of space, taste of Laos and much more. Absoutely recommendable.

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Thank annaa380
Lamphoune V, General Manager at Satri House, responded to this review

Dear Annaa 380, Vientiane Thank you for having taken the time to write a review after your stay at SATRI House last December. We are thrilled to read that you have enjoyed your stay and will share your comments with our team. It is always encouraging and motivating to have satisfied guests whose expectations were met and we are grateful...

Mumbai (Bombay), India
Reviewed 19 January 2015 via mobile

We were delighted to be at Satru house in Luang Prabang .. Very old style historical villa which was earlier used by a communist head of Laos after Frenchs left.. Excellent rooms.. Superb services.. Good breakfast.. Efficient services.. On our request they also made Vegetarian Lao cuisine for dinner. It was really a pleasure to be in Satri house for...

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1Thank mukeshshah_fine
Lamphoune V, General Manager at Satri House, responded to this review

Dear mukeshshah_fine Mumbai, India, Many thanks for having taken the time to write a review on Trip Advisor concerning your recent stay at SATRI House, Luang Prabang. We are delighted to read that you enjoyed your visit and will relay your positive comments to our team. Good comments are always motivating for everybody at the hotel and we particularly appreciate...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: RM647 - RM1,711 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
#11 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor suite but I was woken early by the sound of footsteps on the wooden floor above.”
 of 5 bubbles 101ROD, 25 Oct 2016 | Read review
“I would suggest an upper level room, as the wooden floors seem to be noisey.”
 of 5 bubbles val1053, 13 Oct 2016 | Read review
“Les trois suites de l'ancien palais princier offrent les plus belles prestations”
 of 5 bubbles Guildev-Paris, 23 Sep 2016 | Read review
“Upstairs probably better noise wise as the floor boards creak.”
 of 5 bubbles Marni1973, 13 May 2016 | Read review
“622 was very quiet other than chickens crowing in the surrounding countryside.”
 of 5 bubbles wards885, 10 Apr 2016 | Read review
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