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East - Crescent Rd, Dubai 55558 United Arab Emirates
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33 people are viewing this hotel
Hotel direct offer!25% Off + No Deposit
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Traveller (11228)
Room & Suite (2395)
Pool & Beach (1402)

About

#92 of 1,161 hotels in Dubai
Location
Cleanliness
Service
Value
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Soundproof rooms
Bathrobes
Additional bathroom
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Russian, Spanish and 17 more
Hotel links
Special Price:25% Off + No Deposit

Location

75Somewhat walkable
Grade: 75 out of 100
25Restaurantswithin 1 km
2Attractionswithin 1 km
13143Reviews833Q+A100Room tips
Traveller rating
  • 10,661
  • 1,618
  • 522
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  • 149
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George wrote a review Today
Amsterdam, The Netherlands1 contribution
Best choice Had a fantastic afternoon at the spa ! Great service and wonderful amenities .A special thank you to leader Rashid, for what can only be describe at on outstanding massage .staff are so welcoming especially binay thank you .Definitely coming back ....
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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norielmharris wrote a review Feb 2022
London, United Kingdom149 contributions21 helpful votes
+1
Hotel's Favourite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
11 Helpful votes
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Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 22 Feb 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
john wrote a review Today
London, United Kingdom1 contribution
Deep massage with Male Massage Had my Massage with Super Rashid .don't usually like having a male masseuse but this was possibly the best massage I've ever had .Really professional and did what it advertises .also got to use the rest of the facilities.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fatima K wrote a review Today
1 contribution
Love the charm of Sofitel The Palm Dubai hotel. Does not give you the routine chain hotel vibe at all. Atmosphere is extremely comfortable. Room was spacious and ambience was Great. The vintage aesthetics were awesome. This is a beautiful hotel! It’s great Hotel and has a lot of comfort items to make you feel at home. Professional Staff with best service, Thank you Mr. Sufiyan from Front Office to make us feel more Comfy.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Barbie B wrote a review Yesterday
London, United Kingdom1 contribution
Weeraya was superb. Wonderful massage and lovely service. Gertrude was a joy. She helped me and was extremely pleasant. Willing to answer questions. Ismail at the front desk was very kind. He had a very welcoming smile which is what you need when you start at the spa. All in all, Sofitel has put together a lovely experience. Well done
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Holly B wrote a review Yesterday
1 contribution
Absolutely fantastic holiday. We came for a week with family and we have enjoyed everything about the trip. The restaurant are fantastic. The food choices for children is fantastic as well. Staff are so welcoming especially Julius, was very helpful. Couldn’t recommend this hotel enough. We will be returning next year for sure. Thank you so much🤍
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ian D wrote a review Yesterday
Bournemouth, United Kingdom1 contribution
We booked the World Eatery during our 10 night stay at the Sofitel Palm. We really enjoy the variety of restaurants we can access as part of the Half-board option. At World Eatery, we were looked after by Milan, and he did a great job catering to our every need.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Irina Z wrote a review Yesterday
1 contribution
Wonderful dinner, excellent service! Delicious! Special thanks to Tek who made it a wonderful experience for our farewell dinner at Porterhouse Sofitel Palm Dubai. We will definitely come back next year!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Malèn Kolmannskog Hovden wrote a review Yesterday
Norway6 contributions1 helpful vote
+1
Excellent hotel. Nice spacious rooms, great food, service and beach. We stayed on the fullboard and you can enjoy all the different restaurants as well as the buffet. Special thank you to Sumon and Uzzal who cleaned our room and made sure we had everything we needed the whole week. Would also like to thank all the employees at the towel service and the beach - great service and always happy to help.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Saffron wrote a review 26 Nov
Dubai, United Arab Emirates1 contribution
Incredible experience, superb staff. Huge thank you to Nikson, Jay Moana, Thazin, Dhaval, and Rajesh. The service and ambience is impeccable, wonderful surroundings and such a friendly warm environment. I highly recommend this amazing hotel we will be going back.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$346 - US$608 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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SOFITEL DUBAI THE PALM (R̶M̶ ̶1̶,̶5̶3̶6̶) RM 1,409: UPDATED 2023 Hotel Reviews, Price Comparison and 12,119 Photos (United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include The Office Dubai – Elite lounge (0.08 km) and Storm Club & Lounge (0.2 km).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The Royal Tearoom with Christophe Devoille, Nobu By The Beach, and Barracudas.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Dubai The Palm have an airport shuttle?
Yes, Sofitel Dubai The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.