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East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
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Hotel direct offer!25% Off + No Deposit
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US$278
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US$278
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Free cancellation until 02/10/22
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Traveller (9651)
Room & Suite (2304)
Pool & Beach (1376)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 04/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Dubai The Palm
Updated 04/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#84 of 899 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Discover the warm Polynesian welcome of Sofitel Dubai The Palm, a luxury 5 star beach resort on the East Crescent of the world’s famous island Palm Jumeirah. Here, you are ensconced in a tropical retreat yet so near to Dubai’s many exciting attractions and landmarks. Experience Arabic hospitality in a setting inspired by the culture and architecture of the South Pacific. Long white sandy beaches, the turquoise waters of the Arabian Gulf, magnifique touches of French elegance everywhere – you are relaxed, revived and restored. We invite you to step into this world of leisure and rejuvenate. Be our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Tennis court
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Additional bathroom
Desk
Housekeeping
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, French, Russian, Spanish and 16 more
Hotel links
Special Price:25% Off + No Deposit

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
14Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
East Crescent Road The Palm Jumeirah East, Dubai 55558 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport27 kmSee all flights
Dubai World Central - Al Maktoum International Airport25 kmSee all flights
See all nearby hotels
11223Reviews802Q+A100Room tips
Traveller rating
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Craig C wrote a review Today
1 contribution
This is our first time in Dubai, after researching multiple hotels we chose the Sofitel Palm Resort on the Jumeirah Palm. Arriving at 2am we immediately felt welcomed and the reception staff recognised how tired we were and worked quickly to check us in. Assisted with our luggage straight to our room. With a quick tour how everything worked we were left to settle down. The following morning down to breakfast, again greeted with a friendly welcome and shown to our table, passing the vast quantities of various food types. From this moment the everyday stresses and pressures of work and life washed away, after a hearty breakfast we headed to one of the many pools and beach front that the hotel offers the guys from the Towel Cabana helped us settle on to quite loungers near the main pool. After the first day my wife decided on a cabana instead for the rest of our holiday. As usual she has the best ideas with easy pool access and loungers already made when you get there. Onto the Maui pool restaurant and bar here you will find Tharusha, with the rest of the team here they work hard. Tharusha remembered us every day we were there and nothing was a problem. Working tirelessly especially at a weekend when there is such a huge increase in guest numbers from new residents to day visitors. Constantly smiling always keen to help, keeps guests updated with offers and promotions, even when you haven't ordered anything just pops by to ask if your comfortable. George and his team at the Laguna restaurant and bar are amazing a great venue for an evening by the beach, the food is sublime the staff are attentive without being over powering with sales, here you can enjoy a Shisha of your choosing along with well prepared dishes, highly recommend the Chicken Gyros or the Grilled Prawns. Fantastic selection of spirits to help keep you cool especially with the humidity of September. Room service and housekeeping are excellent, the rooms are spacious and well maintained. There is nothing to difficult and the rooms are very well cleaned which is really good to come back to especially after a hard day of relaxing by the pool. Over all the Sofitel Palm Resort is a must stay at venue, even if you only do it once....not for us my wife is already planning the return trip
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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norielmharris wrote a review Feb 2022
London, United Kingdom148 contributions13 helpful votes
+1
Hotel's Favourite
Sofitel The Palm Dubai is the crème de la crème of hotels situated on the Palm Jumeirah. We are talking not only the world class facilities they have to offer but most importantly the impeccable services delivered by each member of staff in the hotel. Reservations: Cris was very helpful and accommodating to our queries regarding room rates and packages. Highly recommended as he is very knowledgeable about all the packages and rates. Reception: Upon arrival, we were greeted by warm smile by the lovely lady at the reception named Vashee. She’s the one who processed our check-in, we arrived early and we understand that standard check-in time is at 3pm. We were happy to wait and relax by the pool and after an hour or so we received a call from her saying that room Is ready! Happy days! There are few more people we wanted to thank at the reception - Otman, Soliman and Asif. Club Lounge: we were given Club Lounge access during our stay at the resort. It’s a spacious place to chill and have refreshments while having a break from the warm weather of the city. We were very looked after - thank you to Ksenia and Princess and the whole team. Guest Relations: after getting the room in the morning, we decided to park ourselves by the pool near the apartments of the resort - top tip: pools by the apartment are quieter than the main one by the main building. By the time we get back to our room, a heart-touching surprise was waiting - a cake (very delicious) and a card greetings from Yashirah and Azar. We were celebrating our 3rd wedding anniversary and those little things made the celebrations extra special. Bell and Concierge: our bags upon arrival were taken care by Vishnu - he’s very funny! Then delivered to the room by Rizwan - who helped us as well upon departure with our bags and transportation to the airport. Carl at the concierge Desk is certainly our favourite- cheeky and funny but also very helpful. Very informative about what’s happening across the city - especially with the Expo. He gave us tips on how to get there without paying extra for transfers between the hotel and Expo . World Eatery: it’s an international restaurant if i am not mistake, located by the apartments side next to the pool. They have the best pepperoni pizza and most refreshing mojito. They have lovely staff too - Sai and Wilbert! We even had a chat with them. Housekeeping: our room was very looked after - we received morning cleaning to replenish our amenities and turn down service on daily basis by an absolute star - Rama, his name is! We can’t thank him enough in making sure our room is immaculate. We needed some bits and pieces one day and have to ring Housekeeping and Jojit was very accommodating and helpful. Thank you for our chocolate treats. Spa: world class spa facilities and amenities- they recently partnered with L’occitane. Relaxing escape from the real world. They have indoor and outdoor experience pools, complete with sauna and steam room. Spa experience at Sofitel was one of our holiday highlights. Hana from the reception was lovely and helpful - she’s the one who helped us with our booking as we made it advance prior to travel. We are terribly sorry as we both can’t remember the two masseuses who delivered an excellent job. We were lucky enough to get a couple suite on the day of our appointment. Porterhouse bar: how about ending the holidays with some drinks - we went to Porterhouse bar adjacent to the restaurant and concierge desks. We were greeted by Ryan who is the bar manager (not 100%sure). Great ambiance and vibes. If by any chance you’ll be in Porterhouse Bar - look for Ryan and ask for mojito - he’ll bring you the best ones. Hotel and Resort : green wall is an impressive feature! Plenty of spaces across the resort, beach promenade too!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Sofitel Palm, Other at Sofitel Dubai The Palm
Responded 22 Feb 2022
Dear Valued Guest, What a pleasure to read your posting while still staying with us in Sofitel Dubai The Palm. It is always so appreciated when guests such as yourself take the time to write about their Guest Experience. As we know it is all in those thoughtful details which did not go unnoticed by you! We are glad that you felt warmly welcomed by the team in different ways. All our ''Heartists'' are always delighted to learn your feedback! Thank you so much for being a dedicated Ambassador for Sofitel Dubai The Palm , and we look forward to many visits over time. Kind regards, Antonio Ostuni Director Of Operations Sofitel Dubai The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve wrote a review Today
1 contribution
Laguna lounge is immense - if you need anything talk to Mr Sunday. I had some chilled beers, lovely food and a proper relaxing time. DJ started at 4pm and played an amazing set. Can’t recommend this place enough. Beautiful.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John C wrote a review Today
3 contributions
We had an amazing time here. Beautiful view with a lovely sea breeze. The staff really looked after us. Sunday & Usan were super attentive and the manager (I missed his name) checked-in to make sure all was ok. What a lovely afternoon…even for September 😅
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruqaiyyah B wrote a review Yesterday
1 contribution
Excellent customer service, fantastic hotel, all the staff were extremely helpful and friendly would definitely visit again, nikko Martinez was a great driver / host. The food was great and was a great family holiday!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dan P wrote a review Yesterday
8 contributions
+1
Came here for one week and cannot fault anything! The food in all the restaurants is outstanding. As is the staff service - Ashok in the Manuva restaurant went the extra mile and is such a nice guy! Zoya had one of the best curries I’ve ever had! Food is always good in the restaurants but it’s also great that they theme certain evenings for the buffet. Small pool near to the gelato place (not the kids pool) is amazing. Really quiet, peaceful and the staff around there are really attentive. The guy on the towels is absolutely on it to make sure that you’re comfortable. All in all, cannot fault this hotel. Haven’t had a single bad experience here and would fully recommend.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bruno Silva wrote a review Yesterday
2 contributions1 helpful vote
+1
I really had a great time at Sofitel Dubai The Palm. Hospitality and Facilities are amazing. I also would like to thank Princess and Leila for making my stay memorable. This was by far the best stay I had in Dubai. Sofitel Dubai The Palm has a nice French-Polynesian touch and it ir a place you feel very welcome.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hamza T wrote a review Yesterday
1 contribution
Sofital dubai the palm is very good hotel and ballman doorman is good service me and Maui restaurant is very fantastic pool and beach also nice and clean specially l mentioned valet supervisor mr mirza mr Sandeep and mr Enamul very good all time mh car park the vip me my family very happy thanks Sofitel
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aroosa wrote a review 22 Sep
1 contribution
Sofitel was a good hotel to stay at. Our house keeping Rachna Suvrad was the highlight of our stay. She went above & beyond for us and was very kind and helpful. Amazing personality, and amazing at her work! She is so artistic and thoughtful! Made the best designs for us to come back to on our bed! She provided 5 star service!! Amazing. Need more people like Rachna in the world, who know how to put a smile on your face. Would definetly recommend Sofitel - mostly due to Rachna and her effort with us. Loved it!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lily B wrote a review 22 Sep
1 contribution
We had 10 days in the Sofitel Dubai Palm and it was the best service we have ever received. The staff will do anything for you and food is amazing! If you want a mango daiquiri ask for Arun behind the bar by Laguna beach club! Will 100% be coming back and would definitely recommend for couples and family. Jagath is so quick with topping up drinks, very well run by management, great teamwork leaving everyone happy.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$235 - US$538 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palm shoreline apartments hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
361
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Frequently Asked Questions about Sofitel Dubai The Palm
Which popular attractions are close to Sofitel Dubai The Palm?
Nearby attractions include Storm Club & Lounge (0.1 km).
What are some of the property amenities at Sofitel Dubai The Palm?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Dubai The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Dubai The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sofitel Dubai The Palm?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai The Palm?
Conveniently located restaurants include The World Eatery, Moana Seafood Restaurant, and Porterhouse Steaks & Grills.
Are there opportunities to exercise at Sofitel Dubai The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sofitel Dubai The Palm have an airport shuttle?
Yes, Sofitel Dubai The Palm offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sofitel Dubai The Palm have airport transportation?
Yes, Sofitel Dubai The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.