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Sofitel Dubai The Palm Resort & Spa

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#46 of 541 Hotels in Dubai
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Sofitel Dubai The Palm Resort & Spa
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4,115 Reviews from our TripAdvisor Community

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London, United Kingdom
Reviewed yesterday NEW

We were very impressed by the quality of the facilities and room we were given at this hotel. We were upgraded to a junior suite with a city view as it was my partner's birthday and the staff couldn't do enough for us. The only downside is that half board doesn't include any drinks which are very expensive. There are...

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Thank ADann12345
Northampton
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We had a very enjoyable stay for one week with a complimentary half board option. The rooms are spacious and comfortable. We had no problem with daily room cleaning and everything was clean and tidy every day. All of the staff are incredibly helpful and are a credit to the hotel. They always greeted us with a smile and nothing...

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2Thank Hadrian M
About Hotel's Favourite Review
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Hadrian M, Thank you for taking the time to share your complimenting feedback on TripAdvisor following your stay at Sofitel The Palm, Dubai. We are thrilled to learn that you had an amazing stay with us and that every aspect of the experience met your expectations. Positive comments are very motivating for our team as it helps us in...

Sussex
Reviewed yesterday NEW

My wife any I have just spent 2 nights at the Sofitel The Palm. This hotel is situated on the last frond of the Palm about half a mile or so beyond the Atlantis (far enough to not be disturbed by the Vegas-like vibe of the Atlantis) and provides an oasis of luxury, style, peace and service. In fact, customer...

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Thank SussexAdventurers
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear SussexAdventurers, Thank you for taking the time to post your review about your experience at Sofitel The Palm , Dubai . We are very grateful for your note complimenting the services , the food quality and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high...

Viana Do Castelo
Reviewed yesterday NEW

Everything amazing. Fantastic room. Very nice and friendly staff. Excellent food and beverages. Sport activities excellent with fantastic scuba diving and boat trips. Amazing private beach. Fantastics days.

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Thank joaopedros468
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear joaopedros468, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm. We are delighted to read your review; it gives us great pleasure to know that you enjoyed the room allocated to you , the food and beverage quality , the facilities and activities as well as our warm hospitality....

Melbourne
Reviewed yesterday NEWvia mobile

This resort is truly outstanding, you will be impressed. We arrived early morning after a 14 hour flight and were geeted warmly by the driveway attendants who invisibly transferred our luggage. Inside the lobby there are two dedicated Le Club reception desks to minimise check in delays (for members) but if you add Club Millesime to your booking (we did)...

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Thank dmwoodpl
Geneva, Switzerland
Reviewed yesterday NEWvia mobile

First visit at the Sofitel hotel on the Palm. We tried the Palm this time as we normally stay at the Marina. Good overall experience. Beautiful hotel with Tahitian style. Room: we stayed in a classic room. Room was quite big, functional. We particularly liked the bathroom with the shower and tub open on the bedroom. Breakfast: very good, a...

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Thank Cristel C
Geneva, Switzerland
Reviewed 2 days ago NEW

I can't rate this as a 5 star stay as there were a few too many little niggles. Overall though the hotel is great. Being on the Palm it is isolated. The traffic outside Atlantis is horrific and it can take up to an hour to leave the Palm. Taxis are very cheap and regular, they do however drive like...

Review collected in partnership with Accorhotels.com
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Thank Joanna M
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Joanna M, Thank you for taking the time to write your review on TripAdvisor following your visit to Sofitel The Palm. Whilst it was a pleasure to have you with us , we regret to learn about the inconvenience caused during the visit. Please accept our apologies . We have taken note of your constructive feedback and proceeded to...

Tehran, Iran
Reviewed 2 days ago NEW

The hotel is located on the palm, the last branch of the palm, after Hotel Atlantis, so not a good option for visitors who would like to go for shopping on many occasions. It is a big facility with scattered room compounds (buildings) where you would need to wait for the golf cart to take you to the main lobby...

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Thank AlnAd11
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear AlnAd11, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm, Dubai. We value your complimenting feedback and are happy to learn that you enjoyed many aspects of your stay. We are delighted as well that you appreciated the peaceful and relaxing ambiance our resort creates and the spacious apartment...

Greenwich, Connecticut
Reviewed 2 days ago NEW

My family and I spent last Easter holidays in Sofitel Palm Resort in Dubai, and it has been a wonderful experience. We were looking for a nice hotel, with guaranteed excellent service, and great food; Sofitel didn't let us down! Food amazing, service to the detail, but what you will be more interested to know is it was the perfect...

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Thank gonzocoqui
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear gonzocoqui, Thank you for your review in regards to your stay at Sofitel The Palm, Dubai. We are pleased to hear that you enjoyed your overall experience during your stay with us. We are also glad to know of your appreciation of our restaurants and their diverse offerings and the resort's facilities notably the Amoora kids club. Furthermore, we...

Reading, United Kingdom
Reviewed 2 days ago NEW

Just back from 9 nights (2 adults and 3 children aged 10, 12 and 13). We had a fabulous time but I will try and write a balanced review. PROs - The staff, virtually without exception, were fantastic. All smiles and genuinely seemed to want to make your holiday better. Such a refreshing change from Antigua last year where it...

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Thank Cymro-in-Reading
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Cymro-in-Reading, Thank you for posting your review on Tripadvisor following your recent stay at Sofitel The Palm Dubai. It gives us great pleasure to know that you enjoyed our products, facilities as well as the service provided by our ambassadors. At Sofitel The Palm Dubai, all ambassadors make every effort to maintain the high standards of timely and quality...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more   less 

Additional Information about Sofitel Dubai The Palm Resort & Spa

Address: East Crescent Road | The Palm Jumeirah, Dubai 55558, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM757 - RM2,888 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai The Palm Resort & Spa 5*
Number of rooms: 543
Reservation Options:
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Also Known As:
The Palm Shoreline Apartments Hotel Dubai
Hotel Style:
#16 On the Beach Hotel in Dubai
#33 Spa Hotel in Dubai
#42 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai The Palm Resort & Spa staff and other travellers.
345 questions
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Leicestershire, United Kingdom
over a year ago
Birmingham, United Kingdom
3 months ago

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Questions? Get answers from Sofitel Dubai The Palm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good, club MIllesime, the best suites!”
gonzocoqui, 25 Apr 2017 | Read review
“Palm View, higher the better. Request Rooms 3157/59/61/63/65/67 for a huge balcony!”
andrewcQ5801RX, 23 Apr 2017 | Read review
“Outstanding, especially for families. but watch out the bill, it increases super fast...”
Geoff458, 20 Apr 2017 | Read review
“Palm view on 3rd floor is nice!”
359philips, 19 Apr 2017 | Read review
“Ask for a high room if you're in a palm view”
Tara1231, 18 Apr 2017 | Read review
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