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Atlantis, The Palm

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Atlantis, The Palm
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15,725 Reviews from our TripAdvisor Community

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Showing 12,278: English reviews
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Birmingham, United Kingdom
Reviewed today NEW

I visited Dubai in March and stayed at the The Atlantis Hotel on the Palm. The hotel is all what you have read and more. The architecture and its decoration is breathtaking. My wife and I would have liked to stay longer but it was booked as a prelude to a cruise which we were taking along the Emirates coastline....

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Helpful?
Thank urbanangel
Indore, India
Reviewed today NEWvia mobile

There is no doubt that this is five star property n everything was very good beyond the expectations, we booked two rooms with half board system means our breakfast n dinner was included in price , we were 2 couples n we informed there at the time of dinner that drinking water is chargeable with complimentary dinner , it was...

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Thank RAJESHKASTURI
London
Reviewed yesterday NEW

I was pretty disappointed by our Atlantis experience. Firstly, it is absolutely overrun with tourists. It is clear that the deal with Atlantis is that they openly court non-hotel residents to increase their revenue. This can be very frustrating when you have paid a rather handsome sum to stay and you can't make your way through the lobby or other...

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Thank MSMLondon
West Sussex, United Kingdom
Reviewed yesterday NEW

We spent 3 days on this hotel prior to our cruise. On checking in we were offered the opportunity to upgrade to the Imperial Club this entitles you to complimentary breakfast afternoon tea and early evening drinks and snacks for two hours, we were also told that we would be given a superior room. We decided to opt for the...

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Thank TITOsudbury
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based on your statement, I am certain that we have met your expectations. The whole team looks forward to your next visit. Best...

Devon
Reviewed yesterday NEW

This may be the place for you if you have kids and you like water and sun. For a "mature" couple like us though it wasn't the thing. It's a resort not a hotel. Check in and check out is manic and takes for ever. The lobby is always full of people, and piles of luggage everywhere and don't expect...

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Thank Lord_Brett_Sinclair
Reviewed yesterday NEW

My partner surprised me with a trip here in December and it was the most amazing holiday. I have visited many countries and 5* resorts and this one is way up there at the top. We stayed from the 11th December to the 16th December. We were half board at this hotel and that was absolutely great. The breakfast buffets...

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Helpful?
Thank PCb1234
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard of...

Brno, Czech Republic
Reviewed 2 days ago NEWvia mobile

This was my first time in Atlantis hotel and I have to say that is was absolutely Amazing. If you are going to visit Atlantis than go for IMPERIAL club package. +service +clean beach +perfect restaurants and beach bars +Waterpark is astonishing

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Thank Pavel O
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I wish to thank you for your wonderful comments. I will definitely share them with my colleagues in order to motivate them to continue to blow away our customers. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Serge Zaalof Chief...

Aberdeen, United Kingdom
Reviewed 2 days ago NEW

This hotel was fantastic. A constant buzz around the place. It's like a village in it's own! Loads of restaurants to choose from, would highly recommend Nobu! Staff were so friendly and recommending food choices. We had room service on several occasions and it always arrived in a timely manner and tasted great. Visited the waterpark one day which was...

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Helpful?
Thank Melanie T
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based on your statement, I am certain that we have met your expectations. The whole team looks forward to your next visit. Best...

Reviewed 2 days ago NEWvia mobile

We wanted short(ish)-haul, sun, warmth, good food and family friendly .. We got all of this and more at Atlantis. We booked the Imperial Club, a must.. So many child-friendly things to do, our daughter had the best time. Lots of slides in the water park, swimming pools, aquariums, sea lions, beach and more. The food in every eatery we...

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2Thank Frankie8000
Beirut, Lebanon
Reviewed 2 days ago NEWvia mobile

Spent few nights at Atlantis with the kids. Large pools and sandy beach. Breakfast was great. The room for 2+2 was spacious with balcony. Grants access to the Lost Chambers and Aquaventure. A great experience.

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Thank Mouhannad_ElMidani
Serge_Zaalof, Chief Operating Officer, Atlantis Resorts & Residences at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am truly pleased to read your positive comment and I wish to assure you that I will not miss thanking all my colleagues who made your visit a memorable one. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Serge...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,236 - RM4,511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
789 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the room the greater the view. Palm views do benefit from sunnier aspects”
 of 5 bubbles urbanangel, 29 Mar 2017 | Read review
“Make sure your room does not have an interconnecting door or be ready to share all your neighbours noise.”
  • View of the Palm building site.
 of 5 bubbles Lord_Brett_Sinclair, 28 Mar 2017 | Read review
“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
5 of 5