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Atlantis, The Palm

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14,892 Reviews from our TripAdvisor Community

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Showing 11,663: English reviews
Reviewed 9 February 2016 via mobile

This resort is absolutely amazing ! The rooms are very comfortable with an amazing view, especially those ones facing Dubai Marina. I you have a lot of activities that you could do there , like having fun at the waterpark or visiting the Lost Chambers. The outdoor pool and the beach are very nice as well. Water is clean and...

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Helpful?
2Thank Ala A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis The Palm. I am really delighted to read that you enjoyed your recent stay with us and that you were pleased with our hote room view, Aquaventure waterpark and The Lost Chambers Aquarium Thank you once again for your review and we look forward to welcome...

London, United Kingdom
Reviewed 9 February 2016

WOW WOW WOW New years eve was amazing at the ATLANTIS we attended the gala under the stars and it was fantastic ,the food ,the entertainment and the Champagne where great lol we had the best evening , there was something for everyone my 9 year old daughter really enjoyed the night and the fireworks where the icing on the...

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3Thank 600jay1974
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. I am delighted to read that you had a great experience with us in December last year. We are actively preparing this year's New Year's Eve programme and we look forward to welcome you again for the festive period. Thank you for recommending us on TripAdvisor. Best regards, Serge Zaalof President...

Leicester, United Kingdom
Reviewed 8 February 2016

Visited Atlantis first week of Feb.....disappointed due to expectation being too high. Too much building work locally spoiling view from beach. We were in Imperial Club (upgrade) which worked out cheaper if you like at least 2-3 alcoholic drinks per day. Free drinks 5-7pm. Free wi-fi everywhere incl beach. This isn't so without upgrade, or paying £20/day. Imperial Club was...

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4Thank GaryWest01
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely apologise for the crowd issues that you mentioned in the resort. At the moment, we currently have access control procedures in place to ensure that certain areas of the resort remain exclusive for our resident-guests only. Please be assured that we are constantly looking for ways to continuously...

Sheffield, United Kingdom
Reviewed 8 February 2016

We have stayed at the Atlantis several times and each time we set off we say that it will be the last time and we must try somewhere else.... we end up going back. What I would say is that if it was just my husband and I travelling we definitely wouldn't go, my opinion is there are more prestigious...

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3Thank KatherineLS83
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read all your positive comments and that you and your family had continuously preferred us as your holiday destination. Indeed, Atlantis, The Palm is the most family friendly resort in Dubai filled with loads of activities and adventures...

Reading, United Kingdom
Reviewed 8 February 2016

A stunning hotel with excellent facilities. Not a budget kind of a place but if you can get a package deals with your tour organiser it would be less painful. Free Wi-Fi is not included in rooms, and is expensive (hint there is free Wi-Fi in and around the numerous restaurants - make sure you get the password from the...

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1Thank Graham F
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I sincerely appreciate your positive comments regarding our hotel exterior decor and facilities. Furthermore, I truly regret we did not meet your expectation regarding the internet connection pricing. Please be assured that we are constantly looking for ways to continuously enhance the experience of...

Dubai, United Arab Emirates
Reviewed 8 February 2016

It is the place you need to go with your family... you will enjoy this place where you have lots of things to discover.... I also appreciated the chambers where you can see baby crocodile and I must say that Miss Shonati gave us very interesting information about those crocodile ! Do not hesitate to ask for information ;-)

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1Thank mde402
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am very happy to read you and your family had an enjoyable stay with us and I sincerely appreciate your positive feedback regarding the helpfulness of our colleague, Shonati at the Albino Alligator area in The Lost Chambers Aquarium. I will not miss...

Reviewed 8 February 2016 via mobile

It ticks all the boxes ,best hotel I've ever stayed in without a doubt ,all facilities first class a must hotel resort to visit !!! Food range for everyone rooms very spacious ,check in was fast and efficient.the pools are well supervised ,security obvious but not obtrusive.yes it's expensive but five star quality is not cheep.we went on a fly...

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1Thank Alan L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking time to write about your experience with us on TripAdvisor. I am truly delighted to read that your overall experience in our resort was a fantastic one. Your generous appreciation to all aspects of the hotel is very encouraging. Thank you once again for your generous compliments on TripAdvisor and we look forward to...

Sydney, Australia
Reviewed 8 February 2016

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1Thank white_wendel
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Vienna, Austria
Reviewed 8 February 2016

nice is the free water park and the very big fantastic aquarium, also very good restaurants abd a good choice of different restaurants, many pools..luxurary only the spa is not so good.. during massage they tell you what cosmetics you shoukd buy and they are very expensive..

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1Thank Thomas G
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. I am grateful to read your appreciation about our Aquaventure waterpark, The Lost Chambers Aquarium, the pools and the choice of restaurants. With regards to our pricing at ShuiQi Spa, we wish to assure you that we are on par with other star properties in Dubai. Once again, we thank you...

Cluj-Napoca, Romania
Reviewed 7 February 2016

This was one of my best experience at a resort, even if we stay only for 3 nights. We had a great Bedroom suite with huge balcony overlooking the sea. The view is amazing. Everything from the acomodation to the food was very good and this place is a must if you go to Dubai.

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2Thank Sofia V
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I truly appreciate your positive comments about the facilities and features that are offered at the resort. In Atlantis, The Palm it is our primary goal to make sure we create amazing experiences and everlasting memories for our guests. Therefore, it gives me much pleasure to read that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,454 - RM5,400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, Priceline, TripOnline SA, Hotels.com, Odigeo, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#57 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
630 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't live in Dubai, then take a high floor palm view room , you will love the view ...”
 of 5 bubbles Walid-971, 8 Dec 2016 | Read review
“Rooms facing the Arabian sea”
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • A view of the property from the Monorail
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • View of aqua park from the Monorail station
  • view from the balcony facing the Arabian sea
 of 5 bubbles GPSNewDelhi, 8 Dec 2016 | Read review
“Go for a Palm view room - not a sea view”
 of 5 bubbles stuartwX2313TK, 3 Dec 2016 | Read review
“If you want a zoo this is perfect. Not for couples unless they want to be with other families and children”
 of 5 bubbles BerkshireBlanche, 3 Dec 2016 | Read review
“Sea view rooms are the best”
 of 5 bubbles varunsehgal2134, 3 Dec 2016 | Read review
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