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Atlantis, The Palm

17,955 reviews
#120 of 563 Hotels in Dubai
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Traveller (15211)
Room & Suite (2374)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,512 reviews)
“water park”(5,109 reviews)
“lost chambers”(990 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,955)Write a Review
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9,023
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3,341 - 3,345 of 13,989 reviews
Reviewed 19 September 2016

Atlantis was by far the best family holiday venue we have stayed at. The staff are all friendly and can not do enough to help. They have a great selection of food although it would be great if water was offered free of charge at...More

Review collected in partnership with this hotel
Thank S4285HJsue
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is truly a pleasure to read your review and how fantastic your visit was in Atlantis, The Palm. Thank you for all your kind comments and I look forward to welcome you again in...More

Reviewed 19 September 2016

Really enjoyed the stay and the complimentary aqua venture and aquarium passes. Complimentary breakfast and dinner were luxurious too. food and drinks are costly but there is no restriction in taking in food and drinks from outsideMore

Review collected in partnership with this hotel
Thank joearakkal
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 September 2016

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for...More

Reviewed 19 September 2016

The upgraded room didn't come as a discount. I felt it was more of a sales pitch to increase revenue instead of comfort. A friend visited and was spoken to rudely by two of the staff. Training would have prevented the misunderstanding. The buffets were...More

Review collected in partnership with this hotel
Thank Del C
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 16 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I regret to learn that we did not meet your expectations with regards to the check-in process. Our colleagues always give our guests an option to upgrade to a higher category of room so that...More

Reviewed 19 September 2016

We were 3 women on a holiday and had booked Atlantis for 1 night. Property was simply beautiful with great views...At 35,000 INR per night no breakfast included which was very disappointing. Since they were overly packed due to Eid, our luggage came to our...More

Thank Travelfreak206
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 September 2016

Dear Guest, Thank you for sharing experience at Atlantis, The Palm on TripAdvisor. I am grateful to read about your feedback. Furthermore, I can assure you that we are constantly innovating on our products and services to continually enhance the experience of our guests. Once...More

Reviewed 19 September 2016

My friend and I stayed at the Atlantis for only 2 nights, and we were so upset, we wanted to stay more!! This place is amazing. We loved it. The waterpark, the aquarium, just everything was amazing. And all the staff are so friendly and...More

Review collected in partnership with this hotel
Thank sophiak764
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 September 2016

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$273 - US$1,132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$273 - US$1,132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15211)
Room & Suite (2374)
Pool & Beach (1006)
Dining (481)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
Ask a question
789wimh
20 February 2018|
Answer
Response from 293sarahc | Reviewed this property |
Yes you have free use of the aqua park definitely the day you stay there. Not sure about the day you depart we were imperial club so had a wrist band as soon as we checked out this was cut off and that was the end of all our... More
0
Votes
lebrace
15 February 2018|
AnswerShow all 6 answers
Response from Carl D | Reviewed this property |
Don’t stay there then anything but quite. If you want to stay somewhere that relaxing with great food a hospitality then stay at the Waldorf on the palm. Food and everything is perfect
2
Votes
mrandmrsdart2018
14 February 2018|
Answer
Response from Stephanie M |
I know that the first 2 weeks are ramandan in June
0
Votes
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123456385
Room Tips
"Club room is great"
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"We had a deluxe sea facing room, FANTASTIC! Beautiful, clean, spacious, great view."
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"Wonderful, good-sized and clean room."
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"If you get a deal which includes room half board and waterpark i would take it for one night only or max two..."
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