We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Atlantis, The Palm

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Atlantis, The Palm
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

15,691 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Atlantis, The Palm
See the most recent reviews
Showing 12,253: English reviews
Amritsar, India
Reviewed 2 May 2016 via mobile

Paradise on earth. Must stay if u can afford. Evrythng inside is btful nd awsum. Grt aquaventure...full fun.. Best lobby of any hotel so far i vistd. Great hospitality. Great service. Evrythng ws great. Lost chambers ws amazing. Best thng in dubai is atlantis

 Report
Helpful?
1Thank drajaybudhwar
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

England, United Kingdom
Reviewed 2 May 2016

Its a nice hotel with a lovely beach and great sized pools. The food is nice - however nothing fancy just buffets, and maybe a few other restaurants. Set in a lovely place. Service is great and the receptionists are lovely. Rooms were very clean. The lounge was a lovely edition. However apart from all that the waterpark was amazing....

 Report
Helpful?
Thank Shaan_Khaira123
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for sharing your feedback on TripAdvisor. I am grateful that you have chosen us as your holiday destination and I am happy to read your positive comments. However, it is regretful that we were not able to exceed your expectations. Nevertheless, please be assured that the whole team is always committed to provide the highest standards...

Reviewed 2 May 2016 via mobile

This is not just a hotel, it is an experience in itself! This may sound very pretentious but it's true. Everything is over-the-top, opulent and extravagant. Great service, gorgeous rooms and great food. I particularly liked their aquarium and the private beach. I believe there is also a water park which we didn't have time to explore but would be...

 Report
Helpful?
1Thank GQI87
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Stratford-upon-Avon, United Kingdom
Reviewed 1 May 2016

Dubai over Easter was always going to be expensive, but I have come away from our 10nights at the Atlantis feeling very disappointed and wishing we had stayed somewhere else. We booked a regal club suite to accommodate our family of 2 adults and 2 children (aged 9 and 11) which actually worked well as they provided the 2 extra...

 Report
Helpful?
6Thank Lisa G
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Our service standards have always been to offer a warm and engaging service to all of our guests, irrespective of how busy the hotel is. From your overall experience, it seems that we have missed the mark in providing you a personalized service and I would like to sincerely apologize...

london
Reviewed 1 May 2016

We stayed here in March for 3 days- but was surprised by the rating of the hotel. Outside the hotel looks majestic, magnificient with opulent high ceilings- but when it came to the room I was surprised how shabby the workmanship was of the bathrooms and tiles. We had no chocolates at turn down, no fresh fruit or flowers and...

 Report
Helpful?
2Thank Alisha P
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Whilst I am delighted to read that you found the hotel façade and the lobby impressive, I truly regret that the interior decor of our room did not meet your expectation. I have taken good note of your suggestion and will discuss with my team during the next review exercise...

Reviewed 1 May 2016 via mobile

The afternoon tea was lovely. Very therapeutic inside the ambassador suite. Everything was mouth tingling and yummy. The decor was lovely. Very nice and opulent. I liked it very much and yes I'd visit again The little Asian table waiters were really impressive and well mannered. Lovely waiters very attentive and switched on.

 Report
Helpful?
1Thank SuperSuma
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Melbourne, Australia
Reviewed 1 May 2016

the room was amazing - large with a great view of the city. The Hotel itself is incredible. The International breakfast was incredible and all the staff were so helpful. We so much enjoyed the water park as well. It was well worth getting the upgrade and the use of the emperial club

 Report
Helpful?
2Thank wayne_conron
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Reviewed 1 May 2016

I stayed at 19th Floor in West side Tower ,I amazed with the view.Service is good and Pool area ,Aquaventure (Tower of Neptune ,Tower of Poseidon) ,the lost chamber and Nazim beach is good to move around .Nice breakfast and dinner not that good.Over all Great Experience.We Loved It.

 Report
Helpful?
1Thank nijam a
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

Reviewed 1 May 2016 via mobile

Stayed here for 4 nights in January and we had an absolute blast. The marine life is amazing and the design and display is incredible. The water theme park is a must do there are enough of rides to keep you entertained for days. Swimming with the Dolphins was another highlight of our trip.. There are some 15 odd restaurants...

 Report
Helpful?
2Thank Arjun K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Sydney, Australia
Reviewed 1 May 2016

From the moment you walk out of your transport into the hotel, you could feel the grandeur of the resort already. Staff are readily waiting by the front driveway to help you with your luggage, the lobby area is grand, but it's not until you walk towards the east tower when you will truly fall in love with the hotel...

 Report
Helpful?
3Thank Tomme T
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

12,431 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12388)
Viewed
Room/Suite (974)
Viewed
Dining (401)
Viewed
Hotel & Grounds (2466)
Viewed
View from Room (819)
Viewed
Business Centre/Function Rooms (25)
Viewed
Family/Play Areas (229)
Viewed
Pool/Beach Area (880)
Viewed
Bathroom (206)
Viewed
2:10
Videos (17)
Viewed
Other (6371)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (19)
Viewed
Family/Play Areas (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
6.9 km away
Burj Al Arab Jumeirah
Burj Al Arab Jumeirah
#24 of 544 in Dubai
3,972 reviews
1.9 km away
Sofitel Dubai The Palm Resort & Spa
3.4 km away
Fairmont The Palm, Dubai
Show Prices
Show Prices
Show Prices
3.7 km away
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray
#43 of 544 in Dubai
4,788 reviews
3.5 km away
Waldorf Astoria Dubai Palm Jumeirah
23.2 km away
Raffles Dubai
Raffles Dubai
#2 of 544 in Dubai
3,171 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,222 - RM4,344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Agoda, Expedia, Despegar.com and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
776 questions
Ask a question

See all questions (776)

Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
“This hotel is vast all all of the rooms I am told have fantastic views. We stayed in the West Tower in a suite on the 8th floor.”
 of 5 bubbles SavvyAnywhere, 22 Mar 2017 | Read review
“We had a nice quiet room on the East side”
 of 5 bubbles barbaraw10, 21 Mar 2017 | Read review
“Go for a package deal that includes extras, but not necessary direct booking via hotel”
 of 5 bubbles parv21, 21 Mar 2017 | Read review
5 of 5