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Atlantis, The Palm

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Atlantis, The Palm
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15,512 Reviews from our TripAdvisor Community

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Showing 12,122: English reviews
Sunderland, United Kingdom
Reviewed 9 April 2016 via mobile

This is a beautiful hotel and with access to the waterpark everyday of your stay and the lost chambers who can complain. Aquaventure is far better than Wild Wadi by far so if your between Jumeriah Beach or Atlantis for water parks go with Atlantis. There is plenty of restaurants if you dont want to leave the hotel but it...

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Helpful?
1Thank sunshineandplanes
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Reviewed 8 April 2016 via mobile

Amazing food in the 2 buffet style restaurants in the Half Board, something for everyone and it was IMPOSSIBLE to try everything! Drinks very expensive around £30 for a bottle of house wine. Got upgraded to an Ocean View room which was beautiful! The water park was amazing however hotel guests had to queue up at the kiosk to get...

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2Thank Ffion E
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I am delighted to read that you thoroughly enjoyed your stay with us and that my colleagues ensured that your wife's birthday was celebrated in style. I will not miss to share your positive comments to the whole team to encourage them to continually exceed the expectations of...

Billingham
Reviewed 8 April 2016

This hotel has its own aquarium so every morning going for breakfast we could see all the small and large fish swimming in front of our eyes. The hotel offers 17 differents restaurants and bars and has a few al fresco restaurants and its own disco. The hop on hop off buses start at the hotel that take you to...

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Helpful?
1Thank Marriage_9
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Los Angeles, California
Reviewed 8 April 2016

We stayed in February in a suite with our three children. The hotel is beautiful and the new waterpark rides were great however mainly for older children as ours were too small. The suite was perfect, more than enough room for all 5 of us. Our butler was great too and so good with the children. However, this was our...

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2Thank Jessica A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I appreciate your positive feedback about our facilities in the resort. I do however regret to read that the crowd has marred your otherwise excellent stay with us. Please be assured that we are continuously looking at ways to improve ourselves on how...

London, United Kingdom
Reviewed 8 April 2016

We have visited the Atlantis in the Bahamas as well as the Atlantis, the Palm a number of times previously but this time it felt like standards had dropped. The staff weren't quite as friendly, the service was lacking and the overall atmosphere had lost the magical sparkle it once had. This is a great hotel which is clean, desirable...

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3Thank Britney_17
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I would like to sincerely apologise for not meeting your expectations this time around. Please be assured that this is not reflective of our service standards. Your continued patronage is very important to us and I would be grateful if you could reply to the message sent to you by...

Leicester, United Kingdom
Reviewed 8 April 2016 via mobile

We had an amazing week in Atlantis! Staff are so attentive and can't do enough. Dinesh in Imperial Club was so welcoming and got us a really nice room with an amazing view and balcony. Waterpark, pool and beach area were very clean - kids had an amazing holiday too! Thank you Atlantis we will be back!

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1Thank RosieRosieK
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Andover, United Kingdom
Reviewed 7 April 2016

Amazing hotel, the entry to the waterpark is definitely a highlight as well as the aquarium - both really amazing places and worth a visit. The hotel was spotlessly clean as was the room. The staff were all very nice and courteous however i did notice they didn't speak unless spoken to which i suppose it be expected in an...

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2Thank Deborah H
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

London, United Kingdom
Reviewed 7 April 2016

What an experience! This is an expensive resort but worth every penny and more. Our family of 5 spent 6 nights here but it wasn't enough - there is so much to do within the residence that we struggled to do all the activities. We went half board which is essential if you want to dine at some of the...

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1Thank nayjam
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Manchester, United Kingdom
Reviewed 7 April 2016

Simple.From the moment you arrive this place has SO much to offer. One of the most incredible experiences ive ever had. Booking every year from now on . The food, the services, the stff. Its just a completely world class hotel which I will never forget.

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1Thank am72jam2016
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Oxford
Reviewed 7 April 2016

I and my family returned from a fantastic holiday last week. It was excellent all round but I would like to give particular thanks to 2 staff members 1. Sandeep (Sandi) our room boy was absolutely brilliant. Kind courteous fantastic at his job and most importantly brilliant with my children and particularly my son, for whom he made a new...

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3Thank TheHipki
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. Moreover, it is truly rewarding to read that our colleagues, Sandeep and Asela made sure that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,271 - RM3,652 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
739 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on 3rd floor and still had a great view.”
 of 5 bubbles Dragonsden001, 27 Feb 2017 | Read review
“Rooms facing the sea are nice and calm. u wake up with the best sea view.”
 of 5 bubbles Khal1959, 27 Feb 2017 | Read review
“The suite was better value than booking two separate rooms as a family of four with teenage children .”
 of 5 bubbles 848lynnej, 26 Feb 2017 | Read review
“Pick another hotel if you want a luxury room!”
 of 5 bubbles AVG76, 26 Feb 2017 | Read review
“The Imperial club rooms”
 of 5 bubbles 286jessicah, 25 Feb 2017 | Read review
5 of 5