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Atlantis, The Palm

17,971 reviews
#120 of 564 Hotels in Dubai
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Traveller (15215)
Room & Suite (2374)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,512 reviews)
“water park”(5,109 reviews)
“lost chambers”(990 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17,971)Write a Review
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Traveller rating
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1,210
499
497
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9,029
2,765
1,210
499
497
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3,461 - 3,465 of 14,000 reviews
Reviewed 14 September 2016

Really can't see what all the fuss about the Atlantis was.....in reality it's a glorified Marriot Hotel. The staff that work there are 50% really good and 50% really shockingly bad. This hotel is made for just Families with under ten year old children. I...More

Review collected in partnership with this hotel
3  Thank YiasoK
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 16 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Our service standards have always been to offer a warm and engaging service to all of our guests, irrespective of how busy the hotel is. From your overall experience, it seems that we have missed...More

Reviewed 14 September 2016

Great hotel very beautiful. Excellent service. I would recommend it to anyone who visits dubai. Had ocean view room. When i visit dubai again will definitly say in Palm Atlantis. Waterpark was fantasticMore

Review collected in partnership with this hotel
Thank krishaces
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 18 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 14 September 2016

We had an awesome memorable experience at Atlantis. Our stay and hospitality is beyond words to express. we would specially like to say A big THANK YOU to Naveen. He made our stay memorable with all his services and coordination.More

Review collected in partnership with this hotel
Thank akothari9999
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 18 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

Reviewed 14 September 2016 via mobile

Can't wait to go back here. It may be a little busy but then who minds. It's a popular resort and one of the icons of Dubai. Swimming with the Dolphins was the highlight of my trip there. We stayed for a week and enjoyed...More

Thank jyoti_travels
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 18 September 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

Reviewed 14 September 2016

For the last 6 years we have stayed at The Atlantis on the Palm. This year now the kids are a little older we are staying somewhere else. The last time we stayed it was still as magical as before. so much to offer the...More

1  Thank Tented
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 September 2016

Dear Guest, Thank you for your positive review on TripAdvisor. I am very happy to read how wonderful your visit was. Here in Atlantis, The Palm, we are indeed committed in making sure we provide the best experience to our guests. Thank you for choosing...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$272 - US$1,126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$272 - US$1,126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15215)
Room & Suite (2374)
Pool & Beach (1006)
Dining (481)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
Ask a question
Amyroddam
22 February 2018|
AnswerShow all 2 answers
Response from Kapil S | Reviewed this property |
No booking required.. There might be a queue depending on ur time and occupancy.. Worth the wait though. cheers
-1
Votes
Amyroddam
22 February 2018|
AnswerShow all 6 answers
Response from Sarette D | Reviewed this property |
Yes they do 👍
1
Vote
CarolineBukMidlands
21 February 2018|
Answer
Response from Anshul G | Reviewed this property |
Hmm This is a huge brand name...and as per my thinking wheel chair is very small matter for the hotel...u plz kindly enquire directly on website..they will revert u in next 24 hours...
0
Votes
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Room Tips
"Higher floors are quieter and have better views!"
Read review
"Stay low floors as lifts can get busy. We had 2558 and it was spot on with pool view"
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"Club room is great"
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"We had a deluxe sea facing room, FANTASTIC! Beautiful, clean, spacious, great view."
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