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Atlantis, The Palm

18,001 reviews
#121 of 565 Hotels in Dubai
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Traveller (15235)
Room & Suite (2376)
Pool & Beach (1006)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,512 reviews)
“water park”(5,109 reviews)
“lost chambers”(990 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,001)Write a Review
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Traveller rating
9,041
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1,215
501
502
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9,041
2,767
1,215
501
502
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3,471 - 3,475 of 14,026 reviews
Reviewed 15 September 2016

The two restaurants Safron and Kaleidoscope serve great food. Down side is that both are more like canteens rather than 5 star restaurants. Very noisy, too many tables left un-cleaned and too many kids running about.More

Review collected in partnership with this hotel
Thank Mark S
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 16 November 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Whilst I am delighted to know that you enjoyed the quality of food at our buffet restaurants, I am truly disappointed to learn about your overall dining experience. Please accept my sincere apologies as this...More

Reviewed 15 September 2016

Three fantastic days with the family. Good welcome and assistance. Great service. All facilities well-maintained , clean beach, great service at restaurants. Breakfast well served and varied. Excellent Implerial clubs service from the first day until the moment we left. We will return.More

Review collected in partnership with this hotel
Thank stefanoF6997QS
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 September 2016

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look...More

Reviewed 15 September 2016

We have always been sceptical of staying here; the lobby is very busy and that always made us feel like the hotel was over crowded and everywhere was heaving. How wrong were we! Plenty of room in the pool, beach etc and the rooms were...More

Review collected in partnership with this hotel
Thank thebusybadger
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 September 2016

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for...More

Reviewed 15 September 2016

A place where you can put everything off, just enjoy and have fun with a lot of amusing activities. Dispute the full occupancy; yet the service and attendance was great as if you have your dedicated service. We love itMore

Review collected in partnership with this hotel
Thank Tareq E
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 September 2016

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your...More

Reviewed 15 September 2016

Hotel was fantastic. Clean modern and all staff exeptional. Be aware of drink prices with half board, approx $15 for a bottle of water with dinner was a little ott. Room was spacious with beautiful view. Would suggest booking with half board, food options were...More

Review collected in partnership with this hotel
1  Thank 630matthewz
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 September 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$269 - US$1,082 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#34 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#75 Spa Hotel in Dubai
#107 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$269 - US$1,082 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#34 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#75 Spa Hotel in Dubai
#107 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (15235)
Room & Suite (2376)
Pool & Beach (1006)
Dining (482)
Family and Play Areas (276)
Business Centre & Event Rooms (34)
Questions & Answers
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Jo C
25 February 2018|
AnswerShow all 2 answers
Response from dzograf | Reviewed this property |
Summer time. July and August. It’s so hot here that there are amazing discounts and offers in hotel
0
Votes
hajbt
Hi... just hopping on here now.. my husband & Me & near 7yr old son are staying for 4/5 days after being on the Maldives for a few weeks.. so totally overlooked anything to do with Atlantis by way of a plan...!!! I’m partially disabled but get around okay.. but can’t do water park rides etc..so some questions... * is there good sun loungers inside the aqua park...?? * what’s the best beach/pool etc to hang out at while our son can still have fun. He’ll be knackered after a few hrs in water park.. * hiring private cabanas for the day.. where & are they worth it..?? * were in a Dulux room, what’s the best location..? * where’s best for breakfast without it being a nightmare wait & busy..? * what’s in the evening for families to do..?? * I like to sit & soak up the sun, but do t want to be to far from family.. where’s the best location..? * any other advice or experiences greatly received... Been to Dubai few times now.. but 1st time on palm & no intentions of leaving the palm... Thank you in advance for all my questions...!!!😬..
25 February 2018|
AnswerShow all 2 answers
Response from KiwiNewark | Reviewed this property |
Hi There are plenty of sunloungers at the water park and you can hire cabanas, not sure how much though. There are also buggies that transport you there. Both swimming pools are good and have plenty of sun beds, free towels... More
1
Vote
Baljit J
25 February 2018|
AnswerShow all 3 answers
Response from EmmaVlogs | Reviewed this property |
Yes there is, check out my room tour video on YouTube, type in EmmaVlogs Atlantis Dubai and it should come up :)
0
Votes
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Room Tips
"Imperial club 2 bed suite"
Read review
"Take advantage of the imperial class. Includes free breakfast, afternoon snacks , canapaes and happy hour."
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"rooms with view on the sea are better"
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"Book Ocean View as construction going on at the other side and spoils the view."
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