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Atlantis, The Palm

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15,178 Reviews from our TripAdvisor Community

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Showing 11,874: English reviews
Ahmedabad, India
Reviewed 30 January 2016

Its one of the grandest hotels i have ever stayed in.Its huge and in itself is a country to stay!!. The only thing that i didn't like about the hotel is that too many people stay in the same Hotel (around 3k-4k guest capacity) and thats not hotels fault.If i am on a vacation would rather wish to stay at...

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Helpful?
Thank sharma0305
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am very honoured to know that you found Atlantis, The Palm as one of the grandest hotels you ever stayed in. As mentioned in your review, Atlantis, The Palm has been the most chosen holiday destination in Dubai as it is filled with loads of activities and adventures for kids and adults alike. Thank you for recommending...

Plymouth, United Kingdom
Reviewed 30 January 2016

Hotel very large when we arrived to check in there were queues .Did not get a friendly reception & everything was rushed because it was so busy .It was 10 am but a room was available which was welcome after overnight flight. Corridor on 9th floor was drab & low ceiling Bed in room was very comfortable The 2 buffet...

Review collected in partnership with Virgin Holidays
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3Thank dleiper
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am happy to read that you found our hotel room bed comfortable and I am also pleased with your appreciation regarding the services rendered by our colleagues at Nasimi. Moreover, I am glad to learn that my team had managed to provide you a room prior to our standard...

Reviewed 30 January 2016 via mobile

Second stay in Atlantis, The Palm. The Aquaveture water park is a favourite in the family we all love it. The free access to thr aquarium is s great advantage. Food is great but lines are long in the morning, also the buffet is really expensive. The dolphine adventure is certainly worth it. Great hotel overall.

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4Thank Ghadeer A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am honoured and delighted to read your positive comments, especially with regards to our Aquaventure waterpark, The Lost Chambers and food quality of the restaurants. I do however regret to learn that the queue has affected your stay with us. Please be assured that we will continue to review ways to better manage the crowds to ensure...

Ireland
Reviewed 29 January 2016 via mobile

My husband and I have just spent a week here and can honestly say it has been one of our best holidays ever. We weren't sure what to expect but this place certainly has the wow factor! Yes it's busy, people everywhere and full of non stop action but that's what makes it great! Don't come here if you're looking...

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6Thank LPMCC
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is rewarding to learn that your stay with us was one of your 'best holidays ever'. It gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the teams...

Budapest, Hungary
Reviewed 29 January 2016

This hotel is perfect. We were here four times and we will go again in March. The room, the food, the aqua park was excellent. I cannot to tell any bad thing about the hotel. I advise to everybody. It is good for children too.

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2Thank G K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. It is truly a pleasure to read that Atlantis, The Palm continues to be your preferred holiday destination and I am glad that your stays with us have been faultless. I am certain that the whole team looks forward for your next visit. Best regards, Serge Zaalof President...

London, United Kingdom
Reviewed 28 January 2016

We stayed at Atlantis for three days as part of a cruise package and were worried it would be a bit Las Vegas. We upgraded to Imperial Club on our arrival and were very happily surprised by the huge and luxurious rooms, quality of toiletries, sheets, etc. The Club lounge gave us access to snacks, drinks and food during the...

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7Thank Recklessga1
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. Allow me to thank you for your detailed review with regards to our products and services, especially our privileges of an Imperial Club guest. Indeed, Imperial Club is the perfect choice for guests seeking additional luxury and comfort with extra benefits worth over AED...

Bengaluru, India
Reviewed 28 January 2016 via mobile

Stayed in the second week of Jan, and this was my second visit. Last time I couldn't spend much time at the hotel but this time I spent all my time at the hotel with the kids when the ladies went shopping. Was a four day stay and I tried out about 6 different Restaurents and all were awesome. Nasimi,...

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3Thank Santosh R
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am honoured and delighted to read all your positive comments. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Thank you for choosing Atlantis, The Palm and we...

Reviewed 28 January 2016 via mobile

Atlantis - The Palm is one of its kind of the most Amazing Resorts you will see in your life. Its simply an another world. Perfect location as if you are at an end of the world. Amazing amenities, breakfast, foods and drinks, amazing "Royal Pool" and "Royal Beach". Extra-ordinary Aquaventure Waterpark, Dolphin Bay, Lost Chamber which will simply drive...

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4Thank CHARLES P
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am very honoured to know that you found Atlantis, The Palm as one of the amazing resorts you have ever seen. I also appreciate your kind comments relating to our products and facilities. I do however regret to learn that you found our service slow and that the displayed attitude by our staff was inappropriate. These are...

leeds
Reviewed 28 January 2016

We stayed at this hotel for three days and it is truly wonderful. The rooms are beautiful and without exception all the staff were lovely. So much to see and do .However the drinks prices were extortionate. I appreciate that in a luxury hotel you will not get bargain prices .However how it can justify charging the equivalent of £6.50...

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5Thank rosesummer
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis, The Palm on TripAdvisor. With the vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars, I can only agree with your statement that Atlantis, The Palm is a destination in itself. Whilst I do regret that the pricing...

Reviewed 27 January 2016 via mobile

The rooms are huge but are in need of a little TLC. The overall hotel is as grand and over the top as I had expected and we were enjoying our stay so much we added a third night so we could have two full days there. The staff were amazing and very attentive to your needs. The only real...

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1Thank Kate S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am pleased to learn that you had an enjoyable stay with us. I also appreciate your kind words on all our products and services and please be assured that I will share your positive comments to all our colleagues to continuously provide an exceptional service to our guests. With regards to our Food and Beverage pricing, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,317 - RM3,670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
671 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room with balcony, same wing as Lost Chamber & Kaleidoscope restaurant,closer walk to water world/dolphins. 10th floor+”
 of 5 bubbles P8526TJmichellec, 12 Jan 2017 | Read review
“Request a room with a usable balcony”
 of 5 bubbles 309cassieb, 11 Jan 2017 | Read review
“pick a room at the same wing as Lost Chamber & Kaleidoscope restaurant as its a closer walk to Aquaventure”
 of 5 bubbles member9999, 10 Jan 2017 | Read review
“If your pocket can stretch to it, opt for an Imperial Room which offers excellent value for money.”
 of 5 bubbles stevebG6121BX, 10 Jan 2017 | Read review
“Choose a room at a high level to get a nice view on Dubaï.”
 of 5 bubbles alternisd, 10 Jan 2017 | Read review
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