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Atlantis, The Palm

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15,173 Reviews from our TripAdvisor Community

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Showing 11,870: English reviews
Dubai, United Arab Emirates
Reviewed 21 January 2016

This hotel is simply a dream, it trasnfers you to a world of its own. I was there for my birthday last year, they were so sweet to send me a cake, flowers that too roses and everyone in the hotel who met me that day wished me, I was simply just amazed at this service. The food is to...

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Helpful?
2Thank lucyC13541
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I am delighted to read that you enjoyed your stay with us and that my colleagues ensured that your birthday was celebrated in style. I will not miss to share your positive comments to the whole team to encourage them to continually exceed the expectations of our guests....

Rio de Janeiro, RJ
Reviewed 21 January 2016

It is a fantastic resort, with an unimaginable number of attractions of entertainment, luxury, good service and comfort. The choices of restaurants, leisure attractions, swimming pools, the beach, everything contributes to make the resort one of the most attractive in Dubai. As a negative point, the prices of said attractions are exaggerated, even considering the luxury offered - more than...

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Helpful?
1Thank Eduardo S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I appreciate the positive comments that you had given regarding to our hotel decor, courtesy of our colleagues and resort activities. Although, I regret to read that our attractions pricing did not meet your expectations. We wish to assure you that we are on par with other 5 star hotel...

Stockholm, Sweden
Reviewed 20 January 2016

My family, my husband and I and our two Children aged 10 and 13 stayed at Atlantis this January for a week. We had a wonderful time. Fantastic breakfast, polite and helpful staff. Our room was very nice and the cleaner was very nice to us and made it extra fun for the Children by folding animals out of towels....

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3Thank Anette S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am happy to read that your stay with us with your family was a wonderful one. I appreciate your positive comments regarding the courtesy of our colleagues and resort facilities. Moreover, I am sure that my colleagues in housekeeping will be thrilled...

London, England, United Kingdom
Reviewed 20 January 2016

My wife and I (+ young daughter) stayed at Atlantis The Palm for the second time this January, looking for a sunny holiday break from Europe. We considered other hotels in Dubai for this trip, but finally decided to re-visit Atlantis for the reasons I am about to highlight below. We stayed in an Imperial Club room, and its worth...

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11Thank Andrew K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. We understand that you had options of stays in Dubai and we thank you for choosing us again as your preferred holiday destination. Apart from our signature suites, Imperial Club rooms are one of the favorite rooms amongst our guests because of the added...

Vancouver
Reviewed 20 January 2016

Overall, Chinese Yuan Restaurant was great , the server was nice and surprising it was from our mainland. Not the first time enjoying food in YUAN, the dim sum during afternoon is the best experience, the food was special and all the server treated us like a family.at night YUAN serves food more of a Fusion mix (Chinese & western)....

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1Thank Fmdchic
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you sharing your experience at Atlantis, The Palm on TripAdvisor. I am delighted to read that you had a wonderful experience at our signature restaurant Yuan and that our colleagues took great care of you. We will certainly share your comments with our colleagues in Yuan in order to motivate them to continue to blow away our...

Newcastle upon Tyne ENGLAND
Reviewed 20 January 2016 via mobile

We stayed at the Atlantis in Nov 15 and it was out first visit to Dubai. Arriving early morning with tired but excited child we were greeted by the friendly reception team and immediately felt relaxed. After a efficient check in we were taken to our room where our bags had already been whisked to. Located on the 12th level...

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10Thank AWC1
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write a detailed review of your experience at Atlantis, The Palm. I am delighted to read that you thoroughly enjoyed your stay with us. I also appreciate your positive comments about the services rendered by our colleagues, restaurants and resort facilities. Your kind words will be shared with our colleagues to...

Halifax, United Kingdom
Reviewed 20 January 2016 via mobile

Came to celebrate hubbys 35th birthday. Took kids with me - loved the room with the view if sea life. The lost chambers & the sea lions was just perfect!! Kids loved the interactions with the dolphins. Yes it does cost extra but trust me its ALL WORTH IT! Rooms were exquisite no probs. Food was ideal had a variety...

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2Thank Saima S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for choosing to stay at Atlantis, The Palm and taking time to share your experiences on Trip Advisor. We are indeed privileged to be of service to you and creating the perfect memorable experience for you and your family on this special occasion. We are extremely delighted to read of your appreciation regarding our...

Sydney, Australia
Reviewed 20 January 2016 via mobile

This is my second time staying at Atlantis, The Palm and already looking forward to the third time! Everything about this hotel is absolutely spectacular. From the moment you walk into the lobby you'll be amazed by the decorations and attention to detail of every statue, painting or piece of art, the theme continues on throughout the hotel and rooms!...

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5Thank Shaher A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is indeed a pleasure to hear such positive comments from our valued guests. Your compliments and appreciation of our product, facilities and services indicate that we have succeeded in delivering a good balance of comfort, luxury and efficiency to you during your stay and I am delighted to...

Mumbai (Bombay), India
Reviewed 19 January 2016

The property is simply overhyped... It is definitely not worth the money that you spend for it... After charging enormous amount of money for the rooms, the hotel refuses to offer free wifi, which is absolutely ridiculous. The person who offloaded the luggage from the car was rude. Even the receptionist and the guest services staff were not helpful at...

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8Thank guest824
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am concerned to read that your expectations were not met during your stay with us. This is not usually reflective of our standards and services that we deliver at our resort. On the subject of pricing and the value for money, I...

Lichfield, United Kingdom
Reviewed 19 January 2016

What a fantastic place, the staff are great, polite, friendly, and your happiness is theres. The pools are fantastic, the Water Park is free to guests, and is a brilliant experience. The building is wide warm & absolutely spotless, the centre piece is a glass pinnacle, you have to see it. The rooms are clean, smart, comfortable with good sea...

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2Thank swiftcanwell123
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. We are delighted to read that you had a fantastic time at our hotel. Our team always strive to always provide the finest service to our guests and it is truly gratifying to read such wonderful comments about the hotel and its features. Atlantis, The Palm is all about...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,317 - RM3,670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
671 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room with balcony, same wing as Lost Chamber & Kaleidoscope restaurant,closer walk to water world/dolphins. 10th floor+”
 of 5 bubbles P8526TJmichellec, 12 Jan 2017 | Read review
“Request a room with a usable balcony”
 of 5 bubbles 309cassieb, 11 Jan 2017 | Read review
“pick a room at the same wing as Lost Chamber & Kaleidoscope restaurant as its a closer walk to Aquaventure”
 of 5 bubbles member9999, 10 Jan 2017 | Read review
“If your pocket can stretch to it, opt for an Imperial Room which offers excellent value for money.”
 of 5 bubbles stevebG6121BX, 10 Jan 2017 | Read review
“Choose a room at a high level to get a nice view on Dubaï.”
 of 5 bubbles alternisd, 10 Jan 2017 | Read review
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