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01/10/2017 02/10/2017
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    Atlantis, The Palm

    Crescent Road | The Palm, Dubai, United Arab Emirates
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    Best prices for your stay
    01/10/2017 02/10/2017
    US$686
    US$686
    US$686
    Traveller (14063)
    Room & Suite (1974)
    Pool & Beach (965)
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    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “imperial club” (1,395 reviews)
    “water park” (4,946 reviews)
    “lost chambers” (950 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Kempinski Hotel & Residences Palm Jumeirah
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (17,019)
    There are newer reviews for Atlantis, The Palm
    See the most recent reviews
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    3,641 - 3,645 of 13,286 reviews

    Reviewed 19 July 2016

    it is good, but when i check out hotel charge me 50AED for use the telephone without valid reason, because i didn't make any call, only hotel transferred one call to me, it should not charge for me, it is not too much money, bit...More

    Review collected in partnership with this hotel
    1  Thank tang198
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 4 September 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely disappointed to read that we did not meet your expectations with regards to the telephone charges that you have incurred. Telephone charges are normally billed upon confirmation from our guests before proceeding...More

    Reviewed 19 July 2016

    It was not very pleasant experience staying in Palm Atlantis as lot of inconvenience at aqua venture in hot summer. On reporting the issue to the highest authority, the response was very defensive and non seriousMore

    Review collected in partnership with this hotel
    1  Thank Sanjeev D
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 4 September 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely apologise for having given you cause to express your disappointment on TripAdvisor. Please be assured that it is never in our intention to disappoint our guests and that our priority will always be...More

    Reviewed 19 July 2016

    Stayed here for three nights on a transit trip from Indonesia to Scotland. The Ocean view rooms perfect for a family of 4. I would recommend taking the half board that gives you breakfast and either lunch or dinner in 16 outlets in the hotel....More

    Thank Kirk E
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 July 2016

    Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

    Reviewed 19 July 2016

    The room decor was very nice and sober. Our kids were enthusiastic to have huge space in the suite. The service was excellent. The food variety at the breakfast was also very wide and hence all of us enjoyed it. The provision of water sports...More

    Review collected in partnership with this hotel
    Thank Aftab K
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 July 2016

    Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

    Reviewed 19 July 2016

    ... and then you won't be disappointed with all these queues, long waiting for breakfast etc. Imperial club rooms are not so much more expensive than regular ones, but in turn you have a separate check in, I believe more attentive staff, and really very...More

    1  Thank Rolands P
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 July 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

    Kempinski Hotel & Residences Palm Jumeirah
    618 reviews
    #183 of 554 hotels in Dubai
     
    Jumeirah Zabeel Saray
    5,219 reviews
    #55 of 554 hotels in Dubai
     
    Waldorf Astoria Dubai Palm Jumeirah
    4,648 reviews
    #13 of 554 hotels in Dubai
     
    Rixos The Palm Dubai
    2,966 reviews
    #22 of 554 hotels in Dubai
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$305 - US$977 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Dubai
    • #32 On the Beach Hotel in Dubai
    • #42 Romantic Hotel in Dubai
    • #43 Family Hotel in Dubai
    • #68 Spa Hotel in Dubai
    • #99 Luxury Hotel in Dubai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1539
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Hotels.com, Travelocity, Cancelon, TripOnline SA, Hotwire, getaroom.com and Evoline ltd so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Atlantis The Palm Dubai ,
    • Atlantis The Palm Hotel Dubai
    Add Photo Photos
    Traveller (14063)
    Room & Suite (1974)
    Pool & Beach (965)
    Dining (448)
    Hotel & Grounds (10209)
    Family and Play Areas (257)
    Bathroom (229)
    Business Centre & Event Rooms (32)
    Nearby
    Kempinski Hotel & Residences Palm Jumeirah
    618 reviews
    2.07 km away
     
    Rixos The Palm Dubai
    2,966 reviews
    3.79 km away
     
    Waldorf Astoria Dubai Palm Jumeirah
    4,648 reviews
    3.43 km away
     
    Jumeirah Zabeel Saray
    5,219 reviews
    3.59 km away
     
    Nearby Restaurants
    The Edge
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    .07 km away
    Ayamna
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    .04 km away
    Seafire Steakhouse
    1,176 reviews
    .22 km away
    Ossiano
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    .05 km away
    Nearby Attractions
    Aquaventure Waterpark
    11,342 reviews
    .37 km away
    Dolphin Bay
    2,166 reviews
    .85 km away
    The Lost Chambers Aquarium
    4,218 reviews
    .21 km away
    Palm Jumeirah
    1,186 reviews
    .99 km away
    Ask a question
    Questions & Answers
    20 September 2017|
    Answer
    Response from RobGrice | Reviewed this property |
    The West Tower Club Room has the outdoor seating area, it doesn't take long to walk from the East Tower to the West; 5 mins max. Hope this helps? Rob
    0
    Votes
    HadijaKH
    20 September 2017|
    Answer
    Response from 18639mark |
    The beds are a good size and there is loads to do as if you are staying there as you get free entry to the water park. It really is ideal for the whole family. Plenty to do for all ages.
    1
    Vote
    emmamorgan66
    19 September 2017|
    AnswerShow all 2 answers
    Response from 18639mark |
    Yes they do. A good choice and plenty of it. Ask for extra when they do turn down service at night and they give you loads.
    2
    Votes
    Room Tips
    "Ask for non-adjoining room!!"
    Read review
    "Obviously the higher floors have more spectacular views."
    Read review
    "up grade to front of the hotel rooms"
    Read review
    "Imperial Club Rooms on the corners of the East and West Towers have sun loungers on the balcony."
    Read review
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