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Atlantis, The Palm

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Atlantis, The Palm
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15,231 Reviews from our TripAdvisor Community

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Showing 11,911: English reviews
Poole, United Kingdom
Reviewed 27 January 2016

As we approached the hotel it was better than we imagined.My wife & I were booked in here through Imagine Cruising for 3 days half board,prior to our 7 night Emirates cruise.The room was very big with 2 king size beds.We had booked twins,but didn't expect 2 beds this size.The bathroom was well equipped,with a bath & separate shower room.The...

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Helpful?
5Thank barry_les
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am delighted to learn that you have felt the "WOW factor" during your stay with us and based from your review, I have no doubt that you indeed had a remarkable stay here at Atlantis, The Palm. It gives me so much...

Dubai, United Arab Emirates
Reviewed 27 January 2016

I had one night stay at Atlantis with my family and it is an excellent unique facility. Aquaventure water park and Lost Chambers aquarium are the main attractions of this facility. It has massive pools and an amazing beach. The room was very clean and spacious. The hotel has several choices of restaurants and we had our buffet breakfast and...

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3Thank SHIHABUDEEN M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking time to share your feedback on TripAdvisor. I am honored and delighted to read of your positive comments about Aquaventure, The Lost Chambers Aquarium, pools and the beach. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I can only agree that Atlantis, The Palm truly unique facility in itself. Having...

Reviewed 27 January 2016

the rooms were great, large beds and a very nice balcony looking out on the city. the activities never stopped. The best experience for me was when I met dolphins at the waterpark. the beach is always nice and the are unlimited amount of sun beds which is good as if you need a lie in you don't need to...

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Helpful?
Thank Ollie M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. I am honoured and delighted to read all your positive comments regarding our interior room decor and layout, on offer activities, beach with ample sunbeds and most especially your interaction with our dolphins at the Dolphin Bay. I am very excited to share all your positive comments to...

Kolkata, India
Reviewed 27 January 2016 via mobile

It's truly a luxury hotel in Dubai, I loved the interiors, food, service and friendly staff. And remember to see the hotel area because it will take a full day. Had a wonderful time here, I wish to come back again to this place if the authorities gives me a complementary stay..lol..

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2Thank Amitabh1409
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am very honoured to know that you found Atlantis, The Palm as a truly luxurious hotel in Dubai. Our aim is to provide amazing experiences and everlasting memories to our guests. I am certain that you have had a wonderful time with us. Thank you for your kind feedback and we look forward to welcome you back...

Johannesburg, South Africa
Reviewed 27 January 2016

Mu husband and I stayed the Atlantis at the beginning of this year and we thoroughly enjoyed ourselves, we were originally booked in a deluxe room however the resort was an upgrade promotion on the Imperial club rooms, so we grabbed the opportunity and was thoroughly impressed, our Imperial club room was huge, the view was amazing. and the staff...

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1Thank Deziree-Reddy
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I truly appreciate all your positive comments and most importantly, your appreciation on the services rendered by my colleagues. I am also happy to read your comments regarding our Imperial Club rooms. Indeed, Imperial Club is the perfect choice for guests seeking additional luxury and comfort, with additional benefits. Please be assured that I will share them with...

Mumbai
Reviewed 27 January 2016

Stayed there for one night in our trip and it was great experience . was surprised to find such good Jain food in dinner and breakfast.Beach and water park inside along with Aquarium is great experience.

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1Thank surenmehta
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I appreciate your positive feedback about our services in the resort. Indeed, we do take pride in catering to our guests' needs the best way we can and we are glad that we have exceeded your expectations. The whole team looks forward for...

Derby, United Kingdom
Reviewed 27 January 2016

Amazing building, with lovely restaurants and the sea view is wonderful, definitely worth a visit. Made a stop to the Atlantis on a city tour of Dubai and it was great. Want to come back and visit dolphin bay.

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1Thank Farina J
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am really pleased to read that you enjoyed your recent day visit with us and that you were pleased with our hotel decor, view and restaurants. I am glad to learn of your interest to interact with our dolphins on your next visit...

Glasgow, United Kingdom
Reviewed 26 January 2016 via mobile

I was so excited about going to this hotel but wasn't very impressed with the rooms even though we upgraded. I thought they were very old fashioned and looked as if they needed a refurb along with the corridors & some other parts. The choice of restaurants in the hotel is great so is the aquarium and water park but...

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4Thank natalie d
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm on TripAdvisor. Whilst I am happy that you enjoyed your dining experience in our restaurants, day activities experience in Aquaventure and The Lost Chambers Aquarium, I truly regret that the interior decor of our room did not meet your expectation. I have taken good...

Melbourne, Victoria, Australia
Reviewed 26 January 2016

Incredibly attentive service everywhere you go. Excellent selection of dining choices. Beautiful views. Suitable for singles, couples, families, retirees, newlyweds, end of school getaways.. Everybody should experience what this hotel overs atleast once in their lifetime!! The ShuiQi Spa is a must do. (would recommend minimum of an hour). The waterpark is relaxing and fun. The beach is beautiful. The...

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1Thank Melanie L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that we have exceeded your expectations. I am grateful of your appreciation with the services rendered by our colleagues. I will definitely share your appreciation with the team to inspire them to continue providing an exceptional service to our guests. Thank...

Reviewed 26 January 2016 via mobile

We stayed 10 days and both myself and wife had a good poisoning after eating pizza ronda locatelli. We didn't realise other people had the same problem at the same time in Jan. I feel sorry for Audrey and her husband. It is the most unvalued trip we had, with the Half Board makes you to be cheap and second...

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3Thank mukhtar b
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I truly regret to have given you cause to write a negative review on TripAdvisor. I wish to assure you that any food safety related issue reported to us is dealt with very seriously as the safety of our guests is of paramount importance to us. We follow a very strict investigation procedure to determine if there is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,348 - RM3,382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
681 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book an imperial club room”
 of 5 bubbles JMBZ, 22 Jan 2017 | Read review
“If you want to use the waterpark, then the Imperial Club rooms offer value for money”
 of 5 bubbles 141PattiB, 22 Jan 2017 | Read review
“Upgrade to Imperial club room for lots of extras”
  • View from west wing 17 th floor
  • Imperial club room
  • View from the room
 of 5 bubbles annie2156, 19 Jan 2017 | Read review
“most people say imperial club but with imperial floor being full of familys it gets very noisy at nights and in the mornings”
 of 5 bubbles JUDITHCHARMERSHA, 19 Jan 2017 | Read review
“Beware the west wing disco noise at night and check cost meal plans”
 of 5 bubbles grant450, 18 Jan 2017 | Read review
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