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Atlantis, The Palm

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Atlantis, The Palm
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15,463 Reviews from our TripAdvisor Community

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Showing 12,088: English reviews
Amsterdam
Reviewed 26 February 2016

the tram to see the palm is fairly interested but the Atlantis at the end is just a loss of time. As a visitor, you only have access to a tiny galery with tacky shops and average quality restaurants at gold price.To go beyond, like the water park, it's pricey as pricey can be and if you're not into it,...

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Helpful?
3Thank rillantec
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. Though Atlantis, The Palm is known to be a destination itself because of its vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars. I sincerely regret to read that...

Wolverhampton, United Kingdom
Reviewed 26 February 2016 via mobile

I stayed here for 10 days for my 30th birthday, with my partner & 3 year old son. The hotel was fab and weather was amazing. We had a brilliant stay and did not encounter and problems. Staff were lovely & child friendly! I had a surprise proposal at the dolphin encounter and the staff went above & beyond to...

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3Thank KatieCarl13
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Reviewed 25 February 2016 via mobile

kaleidoscope restaurant at atlantis Dubai is the one of the best options for international foods lovers. It has variety of items for all nations to have. Was amazing and delicious food, specially they have equal amount of vegetarian foods. Desert was excellent. Highly recommended for family and friends

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1Thank karthikeyan S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis The Palm. I am really happy to read that you really enjoyed your dining experience in our Kaleidoscope Restaurant. Thank you for recommending us on TripAdvisor and the team looks forward on your return. Best regards, Serge Zaalof President and Managing Director

Milton Keynes, United Kingdom
Reviewed 25 February 2016

We stayed at Atlantis, The Palm during the UK February half term week with our two children aged 15 and 11 for 5 nights. Firstly let me say that we are generally "large hotel" phobic but having become slightly obsessed with Atlantis after seeing a magazine article about it when it opened in 2008, we'd added a stay here to...

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23Thank MrsLizB
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am more than delighted to read your detailed experience on TripAdvisor. I truly appreciate that you and your family enjoyed your stay at our resort. In Atlantis, The Palm we strive to create amazing experiences and everlasting memories for our guests and I am glad that we exceeded your expectations at all levels. Moreover, it is indeed...

New Romney, United Kingdom
Reviewed 25 February 2016 via mobile

This is our second stay at the Atlantis, and we love it there we found out so much more about the hotel than last time during our two night stay. I still would recommend imperial club the benefits are worth the money breakfast, afternoon tea and happy hour, the cocktails were superb! We stayed in the west wing this time...

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2Thank rebecca11767
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments regarding your experience. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to...

Nottingham, United Kingdom
Reviewed 25 February 2016

Totally amazing - rooms great , hotel awesome , beach and pool superb , waterpark , dolphinarium , marine tanks beyond belief- you can snorkel/subaqua in the hotels own aquaria with sharks/rays and a host of marine creatures while being watched by the visitors ...3 days was not enough by far . Not expensive for what you get !! But...

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1Thank Johnadamsengland
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Grimsby, United Kingdom
Reviewed 25 February 2016 via mobile

This deserves more then 5* this hotel is exceptional. Has a great variety of restaurants, pools and activities. Caters amazingly for children. Also having the water park attached was a huge attraction for us. We have stayed here 3 times now and can never fault it.

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Thank flipflopgaig
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback about our services in the resort. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain the we have met your expectations. The whole team looks...

Reviewed 25 February 2016 via mobile

The resort was value for money service was excellent. Would highly recommend. Swimming with the dolphins was a high light. We had the half board so breakfast and then either lunch or dinner. The staff were excellent nothing was too much trouble. The food was varied and tasty.

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1Thank Kim K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read all your positive comments. Your feedback does reflect to the high standards that we are aiming for. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward...

Essex, UK
Reviewed 25 February 2016 via mobile

This hotel is very much like any hotel one would find in an Egyptian resort. Yes, it has a very large fish tank but it's artificial (no plants) and there are too many fish! Most of the guests are Indians and Brits with their unruly children. Luckily, there are posh restaurants and bars one can escape to. We had breakfast...

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2Thank Eastwick58Essex
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I truly regret that we did not meet your expectations during your stay with us. Although Atlantis, The Palm is a big resort, our colleagues are committed to provide a warm and engaging service to all our esteemed guests. I wish to assure...

Reviewed 24 February 2016 via mobile

The rooms as well as the bathroom were very spacious. They had all the amenities required. The food and the restaurants were very good. The hotel is very big. There are a lot gift shop. The pool and the beach were very nice. The water park was amazing. The rides were very fun and very kid friendly. The staff were...

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1Thank Marwan K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read all your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: RM1,196 - RM3,564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
728 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“palm view room on the "TOP" floors”
 of 5 bubbles farhadu2017, 21 Feb 2017 | Read review
“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
“the sea facing rooms with a balcony are the best so opt for that”
 of 5 bubbles travellerY8743LO, 20 Feb 2017 | Read review
“Higher Floors on the south palm side offer a spectacular view of the Palm & other Iconic building such as Burj Al Arab & Burj Khalifa.”
 of 5 bubbles mohanqxpert, 19 Feb 2017 | Read review
“don't bother with imperial club”
 of 5 bubbles lenkad2017, 18 Feb 2017 | Read review
5 of 5